G
Guest
Hello:
As of a couple weeks ago, I can no longer access "Other User's Folders." I
go to Open and under "Selected Items" I can see "Other User's Folders" but
the text is gray and does not highlight when I put the cursor over it.
I can see a mailbox that I added and previously had access to underneath,
however the text is also in gray and does not highlight when I go to click on
it. I cannot access either "Other User's Folder" in order to add any
additional mailboxes or to get to the one I previously could.
IT confirmed that I have permissions to access the mailbox I used to be able
to open.
Thank you,
Rebecca
As of a couple weeks ago, I can no longer access "Other User's Folders." I
go to Open and under "Selected Items" I can see "Other User's Folders" but
the text is gray and does not highlight when I put the cursor over it.
I can see a mailbox that I added and previously had access to underneath,
however the text is also in gray and does not highlight when I go to click on
it. I cannot access either "Other User's Folder" in order to add any
additional mailboxes or to get to the one I previously could.
IT confirmed that I have permissions to access the mailbox I used to be able
to open.
Thank you,
Rebecca