accessibility to net problem...IP related

  • Thread starter Thread starter futureone
  • Start date Start date
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futureone

I have Windows XP and all of a sudden none of my internet
connections work--wireless, cable or phone. The computer
shows the icon as alive and actually shows send capability
but no receiving capability. I can't access email or the
web. It keeps saying can't find server and trouble
finding ip address.

Any ideas?
 
I have Windows XP and all of a sudden none of my internet
connections work--wireless, cable or phone. The computer
shows the icon as alive and actually shows send capability
but no receiving capability. I can't access email or the
web. It keeps saying can't find server and trouble
finding ip address.

Any ideas?

What changed between the time things worked and the time things didn't?
Do the normal Windows troubleshooting first: 1) scan with current
antivirus ("current" means a version not earlier than 2002 but using
updated virus definitions); 2) remove spyware with Spybot Search &
Destroy (www.security.kolla.de) and Ad-aware (www.lavasoftusa.com). Be
sure to update these programs before running, and it is a good idea to
do virus/spyware scans in Safe Mode; 3) delete temporary and Temporary
Internet Files; 4) stop unnecessary services/programs from starting
with Windows - see www.blackviper.com for services info and
www.pacs-portal.co.uk/startup_index.htm for programs info - 5) look in
Event Viewer for clues.

After you are sure your computer is clean, please post back and include
some details about your system, how you connect to the Internet (method
and ISP) and what you've done to troubleshoot.

Cheers,

Malke
 

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