Absolute Mindbending Problem

[Jude Lucien]

If anyone can help point me in the right direction with this problem I
would be most grateful.

There is a specific website I cannot get to with my clean install
XP/SP2 machine. I can get to any other site on the web that I have
thought of. I can get to this site from work on my Win2K machine, I
could get to this site at home when I was running Win2K, my friend can
get to it from home on her XP (no SP) machine and from her G5 Mac at
work. I called Verizon tech support and they could get to it too so
it can't be a Verizon network problem.

If I ping the domain name of this website it comes back with the IP
address (so it's not a DNS problem) but I get 100% data loss.

If I run a traceroute, I connect to all machines in the route but it
fails on the 11th hop. The 11th hop is the server I'm trying to get
to. I know this because I had Verizon tech support do the same thing.

It is not in my hosts file. I use an identical hosts file at work.

I'm not using a hardware firewall. There are no pieces of hardware
inbetween my pc and my modem. At the moment I am using the Windows
firewall, and I have tried turning that off. Still can't get to it.

At this point I'm all out of ideas. If anyone can help, I would
really appreciate it.

Jude.

 

[Quaoar]

If anyone can help point me in the right direction with this problem I
would be most grateful.

There is a specific website I cannot get to with my clean install
XP/SP2 machine. I can get to any other site on the web that I have
thought of. I can get to this site from work on my Win2K machine, I
could get to this site at home when I was running Win2K, my friend can
get to it from home on her XP (no SP) machine and from her G5 Mac at
work. I called Verizon tech support and they could get to it too so
it can't be a Verizon network problem.

If I ping the domain name of this website it comes back with the IP
address (so it's not a DNS problem) but I get 100% data loss.

If I run a traceroute, I connect to all machines in the route but it
fails on the 11th hop. The 11th hop is the server I'm trying to get
to. I know this because I had Verizon tech support do the same thing.

It is not in my hosts file. I use an identical hosts file at work.

I'm not using a hardware firewall. There are no pieces of hardware
inbetween my pc and my modem. At the moment I am using the Windows
firewall, and I have tried turning that off. Still can't get to it.

At this point I'm all out of ideas. If anyone can help, I would
really appreciate it.

Jude.

It's the DNS cache, I believe. When a site is not found one time, the
DNS cache logs that to save time getting to 404 error to the screen, and
it is supposed to time out. There is a reg fix for this. Google clear
dns cache. The reg fix might be at kelly's corner: www.kellyscorner.com

Q

 

[Matt DuBois [MSFT]]

You're right, that is pretty weird.

Out of curiosity, what is the site?

Also, what DSL modem do you have? I experienced something VERY similar with
an ActionTec 1520 DSL modem. Just one site broken and everything else
worked fine.

Was the traceroute from the verizon tech EXACTLY the same as the one you got
from your machine or were there some differences in the route? Can you
include the output from "route print" in your reply as well? Do you have
another computer that you could attempt to reach the site through, through
your connection? Perhaps a friend with a laptop verified to be able to
access the site from elsewhere?

 

[Chuck]

If anyone can help point me in the right direction with this problem I
would be most grateful.

There is a specific website I cannot get to with my clean install
XP/SP2 machine. I can get to any other site on the web that I have
thought of. I can get to this site from work on my Win2K machine, I
could get to this site at home when I was running Win2K, my friend can
get to it from home on her XP (no SP) machine and from her G5 Mac at
work. I called Verizon tech support and they could get to it too so
it can't be a Verizon network problem.

If I ping the domain name of this website it comes back with the IP
address (so it's not a DNS problem) but I get 100% data loss.

If I run a traceroute, I connect to all machines in the route but it
fails on the 11th hop. The 11th hop is the server I'm trying to get
to. I know this because I had Verizon tech support do the same thing.

It is not in my hosts file. I use an identical hosts file at work.

I'm not using a hardware firewall. There are no pieces of hardware
inbetween my pc and my modem. At the moment I am using the Windows
firewall, and I have tried turning that off. Still can't get to it.

At this point I'm all out of ideas. If anyone can help, I would
really appreciate it.

Jude.

Jude,

By any chance, does your internet service use PPPoE?
http://www.annoyances.org/exec/show/article04-107
http://adsl.cutw.net/mtu.html

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.