abortive packard bell recovery - Help

R

ray

packard bell "iconnect" winME
there is no restore cd but a hidden partition on the nhard drive which
i assume holds the disk image

I am having problems getting the system restore happening it starts ok
from the floppy but get this error
"- ERROR RUNNING GLUE PART : 2 -"
Press any key to continue

I press the any key
then i get the packard bell recovery program splash with an error msg
box
"error 5"
"Glue parts error" OK

I click ok

exit from OEMSETUP
E:\>
and thats it
cant find anything googling except 1 post which is in french
any tips or ideas please
 
J

Justin Thyme

Your problem could be either the floppy you are using or the image on the
hd. If you can still boot into windows, go into the smart restore program
and make a boot floppy from there. I think you can download a boot image
from the pac-bell website too, but if you can make it off your pc it is more
likely to be right.
If that doesn't work then it sounds like the boot image is shagged. This
will commonly happen if you try ghosting from 1 hard drive to another, if
there are bad sectors on the drive, or if someone unknowingly deletes the
partition. I'm not sure about the WME based PacBells but the models with
WXP and a CDR had an option to create your own set of recovery CD's. This
was also from the smart-restore program. If your still stuck ring pac-bell
customer support on 1300 307 607.
The idea of recovery partitions is very prevalent now, with HP/Compaq, IBM,
PacBell all doing it, and they all charge a small fortune to buy the
recovery image on CD. Fortunately HP/Compaq and PacBell do give you the
option to burn your own CD's (not sure about IBM yet), although IMO
customers never do - then they whine when their HD shags itself or when they
get a "technician" who doesn't know what he's doing and deletes the
partition.
 
R

raymond

Your problem could be either the floppy you are using or the image on the
hd. If you can still boot into windows, go into the smart restore program
and make a boot floppy from there. I think you can download a boot image
from the pac-bell website too, but if you can make it off your pc it is more
likely to be right.
If that doesn't work then it sounds like the boot image is shagged. This
will commonly happen if you try ghosting from 1 hard drive to another, if
there are bad sectors on the drive, or if someone unknowingly deletes the
partition. I'm not sure about the WME based PacBells but the models with
WXP and a CDR had an option to create your own set of recovery CD's. This
was also from the smart-restore program. If your still stuck ring pac-bell
customer support on 1300 307 607.
The idea of recovery partitions is very prevalent now, with HP/Compaq, IBM,
PacBell all doing it, and they all charge a small fortune to buy the
recovery image on CD. Fortunately HP/Compaq and PacBell do give you the
option to burn your own CD's (not sure about IBM yet), although IMO
customers never do - then they whine when their HD shags itself or when they
get a "technician" who doesn't know what he's doing and deletes the
partition.
thanks justin...the partition info is still in place but the original
me installation was pretty stuffed so could not get any info so i
formatted and reloaded standrad ME hoping to get a running version at
least.....it loaded ok but no device drivers and of course no crappy
PB bundled software including word 2000 which is critical to this
machine....so short of loading an illegal software the machine is
rooted ...i am following a couple of leads so fingers xed
tnx again
 

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