A8V Deluxe Won't Standby or Hibernate

[bc]

Hi, all:

Just installed an A8V Deluxe with an Athlon 64 3400 and Windows XP Home
SP1. Most everything works very well except that the system constantly
resumes when I attempt to put it in standby or hibernate modes.

Standby results in the system going to the XP logon on page.
Hibernate results in a partial reboot - the system stops at the ASUS
Logo screen but never powers down. (I can then power down manually and
the system resumes correctly when powered back up).

I've tried the following:
-- changing the BIOS Suspend mode options with no success.
-- enabled ACPI 2.0 support, no success
-- in BIOS, Disabled all hardware wakeup options
-- in Device Manager, disable LAN wake up

Any suggestions on what to try next?

Thanks, bc

 

[Paul]

Hi, all:

Just installed an A8V Deluxe with an Athlon 64 3400 and Windows XP Home
SP1. Most everything works very well except that the system constantly
resumes when I attempt to put it in standby or hibernate modes.

Standby results in the system going to the XP logon on page.
Hibernate results in a partial reboot - the system stops at the ASUS
Logo screen but never powers down. (I can then power down manually and
the system resumes correctly when powered back up).

I've tried the following:
-- changing the BIOS Suspend mode options with no success.
-- enabled ACPI 2.0 support, no success
-- in BIOS, Disabled all hardware wakeup options
-- in Device Manager, disable LAN wake up

Any suggestions on what to try next?

Thanks, bc

I found on another platform, that making sure S3 was enabled
in my BIOS stopped this from happening. I was getting bounced
to the login screen, until I enabled S3.

Do a Google search on dumppo.exe . It is a tiny Microsoft
utility, that allows setting an "administrative override", to
repair ACPI problems. If the OS is convinced that the platform
doesn't support S3 for example, dumppo.exe can be used to change
the setting, and re-enable it. If you never installed the
ACPI HAL to begin with (i.e. used "Standard PC"), then dumppo
cannot fix that. The OS had to have the ACPI HAL used, to make
it possible to do a repair.

ftp://ftp.microsoft.com/Products/Oemtest/v1.1/WOSTest/Tools/Acpi/dumppo.exe

CAP = Capabilities
PS = Power Supply
BS = Battery Supply
ADMIN = Administration
AC = AC Power Settings
DC = DC Power Settings
AC MAXSLEEP=Sx
AC MINSLEEP=Sx
where x is the ACPI value (1 & 3)

This command should tell you what states are supported:

dumppo cap

and a command something like this can change the settings:

dumppo admin /ac maxsleep=S3

Not sure if the syntax of the last command is exactly right.
Keep checking with "dumppo cap" until the values look right.
Dumppo runs from a command window - there is no GUI.

Paul

 

[bc]

Hi, all:

Just installed an A8V Deluxe with an Athlon 64 3400 and Windows XP Home
SP1. Most everything works very well except that the system constantly
resumes when I attempt to put it in standby or hibernate modes.

Standby results in the system going to the XP logon on page.
Hibernate results in a partial reboot - the system stops at the ASUS
Logo screen but never powers down. (I can then power down manually and
the system resumes correctly when powered back up).

I've tried the following:
-- changing the BIOS Suspend mode options with no success.
-- enabled ACPI 2.0 support, no success
-- in BIOS, Disabled all hardware wakeup options
-- in Device Manager, disable LAN wake up

Any suggestions on what to try next?

Thanks, bc

I found on another platform, that making sure S3 was enabled
in my BIOS stopped this from happening. I was getting bounced
to the login screen, until I enabled S3.

Do a Google search on dumppo.exe . It is a tiny Microsoft
utility, that allows setting an "administrative override", to
repair ACPI problems. If the OS is convinced that the platform
doesn't support S3 for example, dumppo.exe can be used to change
the setting, and re-enable it. If you never installed the
ACPI HAL to begin with (i.e. used "Standard PC"), then dumppo
cannot fix that. The OS had to have the ACPI HAL used, to make
it possible to do a repair.

ftp://ftp.microsoft.com/Products/Oemtest/v1.1/WOSTest/Tools/Acpi/dumppo.exe

CAP = Capabilities
PS = Power Supply
BS = Battery Supply
ADMIN = Administration
AC = AC Power Settings
DC = DC Power Settings
AC MAXSLEEP=Sx
AC MINSLEEP=Sx
where x is the ACPI value (1 & 3)

This command should tell you what states are supported:

dumppo cap

and a command something like this can change the settings:

dumppo admin /ac maxsleep=S3

Not sure if the syntax of the last command is exactly right.
Keep checking with "dumppo cap" until the values look right.
Dumppo runs from a command window - there is no GUI.

Paul[/QUOTE]

This solved the Standby problem but not the Hibernate problem.

ASUS responded and suggested a BIOS upgrade. Thought I had done this,
but followed their instructions to upgrade to 1009.007 -- didn't help
the problem either.

 

[Paul]

Hi, all:

Just installed an A8V Deluxe with an Athlon 64 3400 and Windows XP Home
SP1. Most everything works very well except that the system constantly
resumes when I attempt to put it in standby or hibernate modes.

Standby results in the system going to the XP logon on page.
Hibernate results in a partial reboot - the system stops at the ASUS
Logo screen but never powers down. (I can then power down manually and
the system resumes correctly when powered back up).

I've tried the following:
-- changing the BIOS Suspend mode options with no success.
-- enabled ACPI 2.0 support, no success
-- in BIOS, Disabled all hardware wakeup options
-- in Device Manager, disable LAN wake up

Any suggestions on what to try next?

Thanks, bc

I found on another platform, that making sure S3 was enabled
in my BIOS stopped this from happening. I was getting bounced
to the login screen, until I enabled S3.

Do a Google search on dumppo.exe . It is a tiny Microsoft
utility, that allows setting an "administrative override", to
repair ACPI problems. If the OS is convinced that the platform
doesn't support S3 for example, dumppo.exe can be used to change
the setting, and re-enable it. If you never installed the
ACPI HAL to begin with (i.e. used "Standard PC"), then dumppo
cannot fix that. The OS had to have the ACPI HAL used, to make
it possible to do a repair.

ftp://ftp.microsoft.com/Products/Oemtest/v1.1/WOSTest/Tools/Acpi/dumppo.exe

CAP = Capabilities
PS = Power Supply
BS = Battery Supply
ADMIN = Administration
AC = AC Power Settings
DC = DC Power Settings
AC MAXSLEEP=Sx
AC MINSLEEP=Sx
where x is the ACPI value (1 & 3)

This command should tell you what states are supported:

dumppo cap

and a command something like this can change the settings:

dumppo admin /ac maxsleep=S3

Not sure if the syntax of the last command is exactly right.
Keep checking with "dumppo cap" until the values look right.
Dumppo runs from a command window - there is no GUI.

Paul[/QUOTE]

This solved the Standby problem but not the Hibernate problem.

ASUS responded and suggested a BIOS upgrade. Thought I had done this,
but followed their instructions to upgrade to 1009.007 -- didn't help
the problem either.[/QUOTE]

S3 is Standby and S4 is Hibernate. Maybe doing

dumppo admin /ac maxsleep=S4

and

dumppo cap

will show that S4 is enabled ?

I think you are very close to fixing it.

Paul

 

[bc]

S3 is Standby and S4 is Hibernate. Maybe doing

dumppo admin /ac maxsleep=S4

and

dumppo cap

will show that S4 is enabled ?

I think you are very close to fixing it.

Paul

dumppo cap shows supported states as S1 S3 S4 S5 before issuing the
maxsleep=S4. I tried the indicated command but had the sames results.

ASUS had me change one jumper KBPWR and upgrade to a beta BIOS (1010.002).

I agree it does seem like the solution is very close but I just can't
grab it. I really appreciate your assistance on this.

bill