A7V KT-133 problems with D-Link wireless card

[Loren Smith]

Good afternoon all, I hope you can help.

I am having a problem using a new wireless card from D-Link on my
system. After booting WinXPpro, only moments go by before the system
locks up. I am unable to bring up the task manager or get any response
from the system. I contacted D-Link's tech support and they believe
the problem to be an IRQ conflict caused by my BIOS.

I have tried moving the network card to other PCI slots and still have
the conflict. I tried assigning the IRQ for the used PCI slot in the
BIOS and this didn't help (I tried assigning IRQ 15 if that helps).

I am current with the WinXP updates from Microsoft. Also, this system
has been very reliable and on a wired home network for a couple of
years and it is only now that I am trying to install a wireless
network card that I am having problems.

Here is where I stand as far as the BIOS info:

BIOS Date: 04/23/02
BIOS Type: Award Modular BIOS v6.0
BIOS ID: 04/23/2002-VIA-KT133
OEM Sign-On: ASUS A7V ACPI BIOS Revision 1011
Chipset: VIA 82C305 rev 2
Superio: VIA 686 rev 34 found at port 4h
OS: WinXP
CPU: AMD Athlon(TM) Processor 1000 Mhz MAX: 1800 Mhz
BIOS ROM In Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 512 MB
Memory Maximum: 1536 MB
Memory Slot 01: 256 MB
Memory Slot 02: 256 MB
Memory Slot 03: 0 MB

Is there hope?

 

[Canus_Lupis]

Good afternoon all, I hope you can help.

I am having a problem using a new wireless card from D-Link on my
system. After booting WinXPpro, only moments go by before the system
locks up. I am unable to bring up the task manager or get any response
from the system. I contacted D-Link's tech support and they believe
the problem to be an IRQ conflict caused by my BIOS.

I have tried moving the network card to other PCI slots and still have
the conflict. I tried assigning the IRQ for the used PCI slot in the
BIOS and this didn't help (I tried assigning IRQ 15 if that helps).

I am current with the WinXP updates from Microsoft. Also, this system
has been very reliable and on a wired home network for a couple of
years and it is only now that I am trying to install a wireless
network card that I am having problems.

Here is where I stand as far as the BIOS info:

BIOS Date: 04/23/02
BIOS Type: Award Modular BIOS v6.0
BIOS ID: 04/23/2002-VIA-KT133
OEM Sign-On: ASUS A7V ACPI BIOS Revision 1011
Chipset: VIA 82C305 rev 2
Superio: VIA 686 rev 34 found at port 4h
OS: WinXP
CPU: AMD Athlon(TM) Processor 1000 Mhz MAX: 1800 Mhz
BIOS ROM In Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 512 MB
Memory Maximum: 1536 MB
Memory Slot 01: 256 MB
Memory Slot 02: 256 MB
Memory Slot 03: 0 MB

Is there hope?

Did you uninstall your old network card first ?

 

[Loren Smith]

Did you uninstall your old network card first ?

I physically removed it from the system. I didn't "uninstall" any
software or drivers.

 

[Paul]

Good afternoon all, I hope you can help.

I am having a problem using a new wireless card from D-Link on my
system. After booting WinXPpro, only moments go by before the system
locks up. I am unable to bring up the task manager or get any response
from the system. I contacted D-Link's tech support and they believe
the problem to be an IRQ conflict caused by my BIOS.

I have tried moving the network card to other PCI slots and still have
the conflict. I tried assigning the IRQ for the used PCI slot in the
BIOS and this didn't help (I tried assigning IRQ 15 if that helps).

I am current with the WinXP updates from Microsoft. Also, this system
has been very reliable and on a wired home network for a couple of
years and it is only now that I am trying to install a wireless
network card that I am having problems.

Here is where I stand as far as the BIOS info:

BIOS Date: 04/23/02
BIOS Type: Award Modular BIOS v6.0
BIOS ID: 04/23/2002-VIA-KT133
OEM Sign-On: ASUS A7V ACPI BIOS Revision 1011
Chipset: VIA 82C305 rev 2
Superio: VIA 686 rev 34 found at port 4h
OS: WinXP
CPU: AMD Athlon(TM) Processor 1000 Mhz MAX: 1800 Mhz
BIOS ROM In Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 512 MB
Memory Maximum: 1536 MB
Memory Slot 01: 256 MB
Memory Slot 02: 256 MB
Memory Slot 03: 0 MB

Is there hope?

There is always hope And innumerable experiments...

You haven't given a hardware inventory (i.e. what PCI cards are
plugged into the system and in what slots), and sometimes that
is handy for tweaking people's memory here. Exact model numbers
allow us to look in the various private forums, for more clues
as to what the problem might be.

As for variables to play with, there is "Plug & Play O/S" setting
in the BIOS, and the default is "No". This default means that
the BIOS sets up the resources. The best setting depends on the
O/S used, and my personal preference is "No", on the off chance
that this will give Windows fewer opportunities to fool around.

Another variable is the ACPI setting and the ACPI HAL (hardware
abstraction layer) in Windows. One side effect of enabling ACPI,
is allowing up to 24 IRQ numbers. I believe numbers 16 thru 23
are reserved for PCI slot devices, while the original 0 thru 15
are for the motherboard devices, as listed in the manual. (Any
PCI chips sitting on the motherboard count as PCI slot devices
and can share with them.) This is another option you can play
with. (I understand you can enable the ACPI HAL, without doing
a reinstall, but don't remember all the details.)

One place to look for posts about your board, is:

http://www.a7vtroubleshooting.com

A more general place, would be abxzone.com or amdmb.com, as
there are hundreds of thousands of posts over there. Searching
on the DLink model number may uncover other motherboards that
aren't happy with the DLink product - you never know.

Finally, Google is another place to look. I see mention of your
symptoms caused by the insertion of a SoundBlaster card, which
are similar to yours. Machine freezes 10 seconds after boot,
until the DLink driver is updated, or the SoundBlaster is removed.

http://groups.google.com/[email protected]

HTH,
Paul

 

[Stephan Grossklass]

Another variable is the ACPI setting and the ACPI HAL (hardware
abstraction layer) in Windows. One side effect of enabling ACPI,
is allowing up to 24 IRQ numbers.

Wrong. An I/O APIC is needed for that. BTW, APIC mode is completely
independent from ACPI (example: MPS Multiprocessor HAL, that's what I
have here), though you can combine both (ACPI [Multi|Uni]processor HAL).

I believe numbers 16 thru 23
are reserved for PCI slot devices, while the original 0 thru 15
are for the motherboard devices, as listed in the manual.

Any interrupts that are not occupied by ISA devices can be used.

Stephan

 

[Loren Smith]

Good afternoon all, I hope you can help.

I am having a problem using a new wireless card from D-Link on my
system. After booting WinXPpro, only moments go by before the system
locks up. I am unable to bring up the task manager or get any response
from the system. I contacted D-Link's tech support and they believe
the problem to be an IRQ conflict caused by my BIOS.

I have tried moving the network card to other PCI slots and still have
the conflict. I tried assigning the IRQ for the used PCI slot in the
BIOS and this didn't help (I tried assigning IRQ 15 if that helps).

I am current with the WinXP updates from Microsoft. Also, this system
has been very reliable and on a wired home network for a couple of
years and it is only now that I am trying to install a wireless
network card that I am having problems.

Here is where I stand as far as the BIOS info:

BIOS Date: 04/23/02
BIOS Type: Award Modular BIOS v6.0
BIOS ID: 04/23/2002-VIA-KT133
OEM Sign-On: ASUS A7V ACPI BIOS Revision 1011
Chipset: VIA 82C305 rev 2
Superio: VIA 686 rev 34 found at port 4h
OS: WinXP
CPU: AMD Athlon(TM) Processor 1000 Mhz MAX: 1800 Mhz
BIOS ROM In Socket: Yes
BIOS ROM Size: 256K
Memory Installed: 512 MB
Memory Maximum: 1536 MB
Memory Slot 01: 256 MB
Memory Slot 02: 256 MB
Memory Slot 03: 0 MB

Is there hope?

Here's some additional info taken from msinfo32:

IRQ 0 System timer OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 3 Communications Port (COM2) OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 NVIDIA GeForce2 GTS OK
IRQ 9 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 9 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 9 Generic 56K HCF Data Fax Modem OK
IRQ 9 D-Link AirPlus DWL-G520 Wireless PCI Adapter(rev.B) #3 OK
IRQ 9 Creative SB Live! Value (WDM) OK
IRQ 9 Promise Technology Inc. Ultra IDE Controller OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK

 

[Rob]

Here's some additional info taken from msinfo32:

IRQ 0 System timer OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 3 Communications Port (COM2) OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 NVIDIA GeForce2 GTS OK
IRQ 9 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 9 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 9 Generic 56K HCF Data Fax Modem OK
IRQ 9 D-Link AirPlus DWL-G520 Wireless PCI Adapter(rev.B) #3 OK
IRQ 9 Creative SB Live! Value (WDM) OK
IRQ 9 Promise Technology Inc. Ultra IDE Controller OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK

Have you attempted to boot to Safe Mode. If you can get things going in
Safe Mode and haven't tried this already, uninstall the drivers and
software for the card. Power down and disconnect the AC mains. Remove
the card, then power up and reinstall the software. Remove all power
once again and re-install the card. A normal boot should identify the
card as New Hardware, ask a few questions and then allow you to set up
the Network. I say all this because you hadn't mentioned anything about
installing any software/drivers and that needs to be done before the
card is installed. HTH.

Rob

 

[Paul]

Here's some additional info taken from msinfo32:

IRQ 0 System timer OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 3 Communications Port (COM2) OK
IRQ 4 Communications Port (COM1) OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 NVIDIA GeForce2 GTS OK
IRQ 9 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 9 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 9 Generic 56K HCF Data Fax Modem OK
IRQ 9 D-Link AirPlus DWL-G520 Wireless PCI Adapter(rev.B) #3 OK
IRQ 9 Creative SB Live! Value (WDM) OK
IRQ 9 Promise Technology Inc. Ultra IDE Controller OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK

Pull the soundblaster card and see what happens.

Paul

 

[Loren Smith]

Have you attempted to boot to Safe Mode. If you can get things going in
Safe Mode and haven't tried this already, uninstall the drivers and
software for the card. Power down and disconnect the AC mains. Remove
the card, then power up and reinstall the software. Remove all power
once again and re-install the card. A normal boot should identify the
card as New Hardware, ask a few questions and then allow you to set up
the Network. I say all this because you hadn't mentioned anything about
installing any software/drivers and that needs to be done before the
card is installed. HTH.

Rob

Here's where I stand so far...

I pulled all cards (except D-Link), no effect.

Disabled Com 1 and 2 and lpt1 in bios, no effect.

Moved mouse from USB to ps/2 by using adapter, no effect.

Uninstalled D-Link drivers, rebooted, installed D-Link drivers and
card, no effect.

Flashed BIOS to latest from ASUS, no effect.

Reinstalled sound card and modem, no effect.

Current IRQs:

IRQ 0 System timer OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 NVIDIA GeForce2 GTS OK
IRQ 9 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 9 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 9 Generic 56K HCF Data Fax Modem OK
IRQ 9 D-Link AirPlus DWL-G520 Wireless PCI Adapter(rev.B) #3 OK
IRQ 9 Creative SB Live! Value OK
IRQ 9 Promise Technology Inc. Ultra IDE Controller OK
IRQ 12 Microsoft PS/2 Port Mouse (IntelliPoint) OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK

Will try booting to safe mode with networking, but when I tried that
last night, it didn't connect to the network.

 

[Loren Smith]

Pull the soundblaster card and see what happens.

Paul

Here's where I stand so far...

I pulled all cards (except D-Link), no effect.

Disabled Com 1 and 2 and lpt1 in bios, no effect.

Moved mouse from USB to ps/2 by using adapter, no effect.

Uninstalled D-Link drivers, rebooted, installed D-Link drivers and
card, no effect.

Flashed BIOS to latest from ASUS, no effect.

Reinstalled sound card and modem, no effect.

Current IRQs:

IRQ 0 System timer OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 6 Standard floppy disk controller OK
IRQ 8 System CMOS/real time clock OK
IRQ 9 Microsoft ACPI-Compliant System OK
IRQ 9 NVIDIA GeForce2 GTS OK
IRQ 9 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 9 VIA Rev 5 or later USB Universal Host Controller OK
IRQ 9 Generic 56K HCF Data Fax Modem OK
IRQ 9 D-Link AirPlus DWL-G520 Wireless PCI Adapter(rev.B) #3 OK
IRQ 9 Creative SB Live! Value OK
IRQ 9 Promise Technology Inc. Ultra IDE Controller OK
IRQ 12 Microsoft PS/2 Port Mouse (IntelliPoint) OK
IRQ 13 Numeric data processor OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK

Will try booting to safe mode with networking, but when I tried that
last night, it didn't connect to the network.

 

[Canus_Lupis]

There seems to be some sort of major problem in the lay up of your system
because every card you have wants to live in IRQ 9. Most unusual.
I hope your video card is an AGP card for starters.
Usually the video card works best on it`s own IRQ and shared by some
motherboard resource but not another plug in card.
The PCI slot next to the AGP slot shares the same IRQ as the AGP card so you
leave that one empty.

To try to spread your cards out a bit, I would start by removing all the
cards you can live without for the moment and put your original network card
back in and boot up.
Once XP is up and working, uninstall this network card , turn your
computer off, remove the old card and put your new network card in and
restart. That should fix that problem.
From there on it is just a case of replacing each card one at a time and
this should spread them out . Try putting your sound card down at the last
PCI slot but put this card in last.
HTH.

You only then have to

 

[Stephan Grossklass]

There seems to be some sort of major problem in the lay up of your system
because every card you have wants to live in IRQ 9. Most unusual.

If you call Windows 2000 or XP with ACPI HAL unusual, that is...

Stephan

 

[Stephan Grossklass]

Well, I fear your system is just not compatible with said card.
Apparently it's recognized but refuses to work. Maybe the D-Link support
folks know something about compatibility with KT133 boards...

Stephan

 

[Canus_Lupis]

If you call Windows 2000 or XP with ACPI HAL unusual, that is...

Stephan

I had a quick look at my computers before I wrote that I thought it was
unusual for everything to want to bunch up on the one IRQ. My computers seem
to have spread everything out quite nicely.
You could be right and it is I who owns a heap of unusual computers. That
is, 5 of them are running XP Pro and one is running Win 98SE.