A virus has disabled my internet connection

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

My computer can no longer connect to the internet using my DSL connection
after it got a virus. I need to establish an internet connection in order to
run the virus protection software on it, or do I? How can I clean the virus
off of my computer w/o an internet connection?
 
My computer can no longer connect to the internet using my DSL connection
after it got a virus. I need to establish an internet connection in order to
run the virus protection software on it, or do I? How can I clean the virus
off of my computer w/o an internet connection?
Click to expand...

Download virus-removal programs using another computer, copy them to
your computer, and run them.

If you know the name of a specific virus on your computer, you might
be able to find a removal tool for that virus:

http://www.kaspersky.com/removaltools
http://www.symantec.com/enterprise/security_response/removaltools.jsp
http://www.nod32.ch/en/download/tools.php

I'd also run all of these more general virus removal tools:

Microsoft Malicious Software Removal Tool
http://www.microsoft.com/downloads/...E0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

McAfee AVERT Stinger
http://vil.nai.com/vil/stinger/

Trend Micro Sysclean
http://www.trendmicro.com/download/dcs.asp
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
My computer can no longer connect to the internet using my DSL connection
after it got a virus. I need to establish an internet connection in order to
run the virus protection software on it, or do I? How can I clean the virus
off of my computer w/o an internet connection?
Click to expand...

After sending my first reply, I had another idea.

Does your computer already have virus protection software on it? If
so, you can run the software without an Internet connection. You
won't be able to update the software with the latest virus
definitions, but you can run the program. I recommend running it in
Safe mode for best results.
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
Back
Top