M
Mike D
Hello, I am currently setting up a new network and have
just installed and shared a new HP network printer
(Laserjet 4300 TN) onto the printserver using the jet
direct software supplied.
When I added it to my PC (I'm an administrator) it added
and works fine. When I added it to a users computer it
failed with the error 'A policy is in effect on your
computer which prevents you from connecting to this print
queue. Please contact you system administrator'.
I found KB-319939 and this seemed to be similar, I enabled
the policy.
I then got the user to reboot and try again but got the
same error when adding the printer. The user is in the
Printer Operators group!
I have since tried createing a new user, I logged in and
added the printer and it worked?? but it still doesn't
work for old users!!
Help, thanks in advance.
M
just installed and shared a new HP network printer
(Laserjet 4300 TN) onto the printserver using the jet
direct software supplied.
When I added it to my PC (I'm an administrator) it added
and works fine. When I added it to a users computer it
failed with the error 'A policy is in effect on your
computer which prevents you from connecting to this print
queue. Please contact you system administrator'.
I found KB-319939 and this seemed to be similar, I enabled
the policy.
I then got the user to reboot and try again but got the
same error when adding the printer. The user is in the
Printer Operators group!
I have since tried createing a new user, I logged in and
added the printer and it worked?? but it still doesn't
work for old users!!
Help, thanks in advance.
M