A new one on me.

N

nurmi

I drive the Windows XP Home Edition SP 3 Until today it has
performed the way it was designed.
Three times today I worked with it as usual when about 30 to 45 minutes
after booting up, the operating system
stopped funtioning. The arrow disappeard, Control, Alt, Delete, did not
wake up the Task Manager, turning
a printer on or of brought no reaction from the PC, did not activate the red
light . Re-booting worked normally.
Then it occurred again. Any ideas?
Nurmi
 
P

Paul

PA said:

Check Event Viewer for any error messages that might have happened
at that point in time. In this example, the problem is related
to a graphics driver (ATI2MTAG).

http://attachments.techguy.org/attachments/115895d1190257085/event-viewer.jpg

If you have a second computer, you can use the "ping" command
in a Command Prompt window, to see if your current computer is
still computing. Sometimes, a freeze of the Windows display system,
will make it appear the computer is dead, when it isn't. If the
ping is answered, then the computer is still running.

In addition to PA's suggestion of overheating, you might also want
to visually check the condition of the capacitors around the processor
socket. Bulged or leaking electrolytic capacitors can cause
instability leading to a crash or freeze.

(What to look for, on the computer motherboard, near the processor socket)
http://www.badcaps.net/images/caps/kt7/image004.png

http://en.wikipedia.org/wiki/Capacitor_plague

The same problem may affect the capacitors inside the computer power
supply. Sometimes, you can hear a sizzling sound when you first start
the computer, or smell smoke coming from the supply. Eventually,
the computer will no longer be able to start up properly.

The problem may also be caused by bad memory. You can test the memory,
using a program from this web page. You prepare a floppy diskette, or
a CD using the program, and boot the computer with the memory testing
program. A couple of complete passes of testing (two hours perhaps) is
sufficient.

http://www.memtest.org/

Using your favorite search engine, you can search for that model name
("HP Pavilion 1234") and see if anyone else has had problems with
capacitors or power supplies or the like.

Paul
 
J

Jim

I drive the Windows XP Home Edition SP 3 Until today it has
performed the way it was designed.
Three times today I worked with it as usual when about 30 to 45 minutes
after booting up, the operating system
stopped funtioning. The arrow disappeard, Control, Alt, Delete, did not
wake up the Task Manager, turning
a printer on or of brought no reaction from the PC, did not activate the red
light . Re-booting worked normally.
Then it occurred again. Any ideas?
Nurmi

Too hot ?
 
D

Db

if you think that it
is overheating,

then you might try
opening the side panel
and point a fan to the
motherboard and see
if it helps.

it may also be that
the heat sink on the
cpu is not making
sufficient contact on
the cpu.



--
--
db·´¯`·...¸><)))º>

DatabaseBen, Retired Professional

~~~~~~~~~~~~~~~
This NNTP newsgroup is evolving to:

http://answers.microsoft.com/en-us/default.aspx
 
N

nurmi

Thank you all. At this moment, 1615 Hrs the pc has been running faultlessly
for over two hours. It would seem that heat may have been the problem.
I'll post if the problem repeats itself and one of the other recommended
solution fixes the problem
Nurmi
 
N

nurmi

For some reason the replies to this question do not appear although I
clicked on "Reply to the Group"
I have executed your suggestions and found the PC clean, the condition of
the capacitors around the processor socket appear to be in good condition,
and the memory tests OK as well. The problem continues at least once
shortly after booting up. After that it runs for hours without a problem.
I have one problem that you can fix: How to I stopp a chkdsk command? I
have searched the help programs without success.
Thanks
nurmi
 
P

Paul

nurmi said:
For some reason the replies to this question do not appear although I
clicked on "Reply to the Group"
I have executed your suggestions and found the PC clean, the condition of
the capacitors around the processor socket appear to be in good condition,
and the memory tests OK as well. The problem continues at least once
shortly after booting up. After that it runs for hours without a problem.
I have one problem that you can fix: How to I stopp a chkdsk command? I
have searched the help programs without success.
Thanks
nurmi

Based on your symptoms right now, the next thing I'd try is swapping in
a spare ATX power supply, and retest. If this is a power supply related
issue, that might make a difference.

Testing power supplies, is too difficult to do effectively at home
(using only a multimeter). If your existing power supply had bad capacitors,
there might be short events of out of spec DC levels, just after the
power supply is started (that is what I experienced here with an Antec
brand supply). A multimeter is not the best instrument for detecting
things such as spikes on the DC rails, and other instruments are too
expensive, even to rent. You can buy a new power supply, for less than
a lot of other testing options.

*******

If you use Speedfan from almico.com , is the CPU temperature below 65C ?

http://www.almico.com/speedfan441.exe

For a stress test, you can try Prime95 from mersenne.org/freesoft . Their
site is not operating properly right now, so you'll have to wait until
later to get the file. The stress test does a mathematical calculation
with a known answer, and the program can detect if an error has been
made. This test increases the CPU temperature, and accelerates stability
testing. The test should run error free for hours - I accept a four
hour run, error free, as proof the computer is operating well. On an
unstable system, that test will stop in a couple seconds with an error.

Some stability problems, only happen when the CPU is idle. They could be
due to changing P-state or C-state on the processor, and operating it
at some combination of low frequency and low voltage (the CPU is tested
at the factory, to be stable over those conditions, so it is supposed
to work, and they include sufficient margin for aging). You could try
using the "Power Options" control panel and selected a power
scheme such as "Always On", in an attempt to keep the CPU running
in the highest state all the time. But I wouldn't bet on that fixing
it, or making any difference.

I've spent days and days in hardware labs, using logic analyzers on
computers we were building, to fix problems like this. It's very difficult
to find a root cause (unless the computer logs an event somewhere - many
failures are silent, because the computer dies before it can log anything).
Your chances of figuring it out with functional tests, are pretty
limited.

As an alternative test, you can boot a Linux LiveCD, such as Ubuntu from
ubuntu.com . It runs directly from the CD, and doesn't have to install
any software on the hard drive in order to work. The purpose of doing
this test, is to see if your OS is part of the problem or not. If
Linux remains running for hours (while you're web surfing with the
built-in browser), then perhaps some aspect of the OS is involved
after all (a WinXP problem, like a driver problem perhaps).

Good luck,
Paul
 
N

nurmi

Hi Paul,
Most of what your explanations are going a little over my head. AT 79 it's
difficult to learn new things. -:)
Right now I down loading the CD from Ubuntu. Thanks for that tip. I think
I can work that, and am looking forward to it.
What I don't undestand is the following:
"The purpose of doing this test, is to see if your OS is part of the problem
or not. If Linux remains runing for hours (while you're surfing with the
built-in browser) ((Explorer 7)) then perhaps some aspect of the OS is
involved after all. Should that not read: <if Linus stops running?>
And could you please tell me how I can stop the <check disk/f> during
boot-up. I did try to find an answer in the Help progr. No luck.
I will keep you posted on this.
When I booted the PC up today, all went well until I clicked on the Outlook
Prog. Outlook showed up, but after that nothing. I re-booted and am typing
to you now. For nearly a hour the PC is running well? Does that tell you
something new?
Have a nice day!
Nurmi
 
P

Paul

nurmi said:
Hi Paul,
Most of what your explanations are going a little over my head. AT 79 it's
difficult to learn new things. -:)
Right now I down loading the CD from Ubuntu. Thanks for that tip. I think
I can work that, and am looking forward to it.
What I don't undestand is the following:
"The purpose of doing this test, is to see if your OS is part of the problem
or not. If Linux remains runing for hours (while you're surfing with the
built-in browser) ((Explorer 7)) then perhaps some aspect of the OS is
involved after all. Should that not read: <if Linus stops running?>
And could you please tell me how I can stop the <check disk/f> during
boot-up. I did try to find an answer in the Help progr. No luck.
I will keep you posted on this.
When I booted the PC up today, all went well until I clicked on the Outlook
Prog. Outlook showed up, but after that nothing. I re-booted and am typing
to you now. For nearly a hour the PC is running well? Does that tell you
something new?
Have a nice day!
Nurmi

When I suggested the Linux LiveCD (of which Ubuntu is one example), it
was to see whether running an entirely separate operating system,
gives the same hardware symptoms or not.

For example, say this is a Windows XP problem. It shows up, as long as
Windows XP is running.

Now, I boot the computer with a Linux CD. Now, the computer is running
Linux software, and Windows XP is not involved. The hard drive contents
do not need to be used, while the Linux LiveCD is running. The Linux
LiveCD is self-sufficient, using its own software right off the
CD, and storing temporary information in system memory.

The Linux LiveCD has its own web browser. It could be called Firefox
for example. You'd look in the menus at the top left of the screen,
search for something like "Internet", and then see if there is
some web browser like Firefox in a sub-menu.

Now, if you really have a hardware problem, the Linux operating system
should "freeze" or crash just like Windows XP does.

If you find the Linux environment never encounters a freeze, after
using it for a while, then you might conclude from that, that
the Windows XP operating system, or something you've added to WinXP,
is somehow contributing to the "freeze" problem. You would then
toss the Linux CD in the corner, and do a Repair Install or the
like, of your WinXP on the hard drive. (Always back up your user
data, before doing something like that, so you don't use anything
valuable.) Then go back to testing a clean copy of WinXP.

Some pre-built computers (Dell/HP/Acer/Gateway), may not come with
a very nice re-installation method. That is why it is important to
backup any user data first, in case the re-installation messes up
your user data. You can purchase a USB external hard drive, and
using software from the hard drive manufacturer's web site, you
can store a copy of what is on your computer now, for safe keeping
later. Any time I'm doing something "dangerous" to my computer,
I store copies of the data, somewhere else. I have at least
five spare disks now, for such storage.

Paul
 
N

nurmi

Thanks Paul for a informative explanation.
I am stuck with burning the Unbutu Data onto a Cd. I am informed that the C
does not have enough free space for all your files. There is 656 MB free
space on the disk and 649 MB to be written. What to do?
Would you please instruct me how to stop the request for check Disk on
boot-up?
Nurmi
 
P

Paul

nurmi said:
Thanks Paul for a informative explanation.
I am stuck with burning the Unbutu Data onto a Cd. I am informed that the C
does not have enough free space for all your files. There is 656 MB free
space on the disk and 649 MB to be written. What to do?
Would you please instruct me how to stop the request for check Disk on
boot-up?
Nurmi

Get a copy of Imgburn and burn the CD that way. Imgburn knows how
to properly process the ISO9660 file, and Imgburn is free. I've used
Imgburn, for burning dual layer DVD-9 and it did a nice job.

http://en.wikipedia.org/wiki/Imgburn

"Supported formats - BIN, CUE, DI, DVD, GI, IMG, ISO <--- "

http://majorgeeks.com/ImgBurn_d4870.html (download links)

http://www.imgburn.com/index.php?act=download (download links)

Not all CD/DVD burners can handle a 700MB Linux LiveCD. The very first
time I tried to burn such a CD, I discovered my burner would only
handle a 650MB ISO file and nothing larger. I actually ended up
buying a new burner, and that one had no problem burning the file.
If you have a really old CD burner, that may prevent burning
media larger than 650MB.

http://en.wikipedia.org/wiki/CD-ROM

"Capacities of Compact Disc types (90 and 99 minute discs are not standard)

Type Minutes

650 MB 74 <---- first time I tried, this was the limit with the old burner
700 MB 80 <---- with a new burner, I could burn one of these
800 MB 90
900 MB 99
"

*******

http://www.ehow.com/how_5022770_stop-chkdsk.html

http://www.raymond.cc/blog/archives/2008/02/23/disable-or-stop-auto-chkdsk-during-windows-startup/

http://www.dslreports.com/forum/remark,16834255

HTH,
Paul
 
N

nurmi

Thanks Paul.
I tried but this is what showed up:
The disk type being burned is a ISO CD and you have loaded a CD ROM or burnt
CD. Pls insert an appropriate disk.
Since this attempt I have disconnected printer, speakers, extra storage
device, headphones, and checked the interior of the PC again.
The PC booted up, and accepted all the above, without a whimper. I have had
it on for hours and although it is slow responding to opening the Computer,
all seems to be well.
So thank you for now. You will probably hear from me again.
Have a good summer.
Nurmi
 

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