A Major Problem

[Guest]

Hi i have been trying to fix my parents comp for about the last day now but something isnt working correctly with it.
when i try to access the control panel windows iexplorer has to quit and be restarted.
when i try to open some programs, windows says a certain dll file is not a correct windows image. A few errors arise with zone alarm that were not there before (when it starts up). My parents are using XP Home. P3 700 MHZ 512 sd ram.
Oh also sometimes when the computer is not shut down correctly like if another user is signed on and the comp restarts. at start up a blue screen appears checking allocation size and files on the C drive and then if they are like temp files makes them real files. uh just need help on if there is an easy way to fix this or not.
Peer Guardian will not start up and parents want to remove an account from the comp but we cant get into the control panel.
i am not sure on what other programs wont run but those are a few that wont run. i am thinking an re-install of zone alarm would work for the errors but not sure what to do with the other problems.
Thank You for anyones help in advance.

 

[Guest]

-----Original Message-----
Hi i have been trying to fix my parents comp for about

the last day now but something isnt working correctly
with it.

when i try to access the control panel windows iexplorer has to quit and be restarted.
when i try to open some programs, windows says a certain

dll file is not a correct windows image. A few errors
arise with zone alarm that were not there before (when it
starts up). My parents are using XP Home. P3 700 MHZ 512
sd ram.

Oh also sometimes when the computer is not shut down

correctly like if another user is signed on and the comp
restarts. at start up a blue screen appears checking
allocation size and files on the C drive and then if they
are like temp files makes them real files. uh just need
help on if there is an easy way to fix this or not.

Peer Guardian will not start up and parents want to

remove an account from the comp but we cant get into the
control panel.

i am not sure on what other programs wont run but those

are a few that wont run. i am thinking an re-install of
zone alarm would work for the errors but not sure what to
do with the other problems.

Thank You for anyones help in advance.
.
probably no easy fix

easy fix would be system restore to before the problem
started,if you can.otherwise do the below.
1 update virus definitions and run a full scan
2 download and run spybot security.kolla.de

3boot to xp cd and recovery console run chkdsk /r

and if that doesnt resolve try 307545 website
support.microsoft.com

 

[Meech1572]

eric
i don't kow if this goes directly to you or not... email me at
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