9500pro ati2mtag INFINITE LOOP / 640x480x4 screen reset

M

markOpolis

Hello everyone,

once a day, or once every couple of days, I experience computer freezing and
sreen reset to minimal default.

It happens very randomly, especially while I'm connected to the Internet,
with eMule (v0.30c) or ShareAza (v1.8.9.34) on. At some point, out of the
blue, the mouse pointer doesn't move anymore, the keyboard is locked up as
the computer is freezing. Then the screen is reset to default 640x480
16colors with error message: "Windows has detected and recovered from a
device failure - Please restart". When I retsart, everything goes back to
normal, and works fine...

If I check "VPU recover" in Catalyst control tab to enable it, the same
thing happens, the monitor is powered off, the screen stays at 1024x748, and
I get the message "a device failure has been detected and partially
recovered - software render has been enabled - restart to set video to
hardware render"...

I opened Windows XP Error Logs and I found the following error message:

Event ID = 108
Source = ati2mtag
Type = Error
Description = The driver ati2dvag for the display device \Device\Video0 got
stuck in an infinite loop. This usually indicates a problem with the device
itself or with the device driver programming the hardware incorrectly.
Please check with your hardware device vendor for any driver updates.

Any idea where does the problem come from? Defective Sapphire Radeon video
card? Catalyst 3.9 bugged driver? USB or IRQ conflict? Internet
attacks/intrusions killing/bombing my computer? eMule and/or ShareAza bugs?
Intel i875P (Canterwood chipset) not compatible with R300 radeon video
cards?

Thanx in advance for your help!

Mark.


My computer is as follows:
===================
MB = Gigabyte GA-8IK1100 (Intel i875P / ICH5 chipset)
CPU = Intel Pentium IV 2.4C (FSB 800)
DDR = A-Data 2*256Mo PC3200 (Winbond BH-5 chips) dual channel
VID = ATI Radeon 9500pro 128Mo (Omega Catalyst 3.9 drivers)
HD = Hitachi/IBM Deskstar 120Go 7200 8Mo
PSU = Fortron 350W ATX FSP350-60PN
SND = onboard Realtek ALC655 audio chip
PCI = none installed
OS = Windows XP Pro SP1 (up to date)
NET = AOL 8.0
MDM = Thomson Speed Touch 330 ADSL (300.7.0.2 driver)
AVR = Norton Internet Security 2003 Pro (up to date)


Windows System Information:
=====================
IRQ 0 - System clock - OK
IRQ 1 - Standard keyboard 101/102 keys PS/2 - OK
IRQ 6 - Standard floppy drive controller - OK
IRQ 8 - System Clock CMOS/real time - OK
IRQ 9 - ACPI compatible Microsoft - OK
IRQ 10 - Intel(R) 82801EB SMBus Controller - 24D3 - OK
IRQ 13 - Arithmetic coprocessor - OK
IRQ 14 - IDE main - OK
IRQ 15 - IDE secondary - OK
 
S

Strontium

Several possibilities:

Bad motherboard PCB
Bad video card PCB
Bad motherboard DIMMs
Bad video drivers
Bad install order
Bad motherboard drivers
Bad.....

You get the picture.

The infinite loop has been around, since the introduction of WinXP. Noone
has figured out the exact cause. Some blame video card mfg's. Some blame
motherboard mfg's. Some blame XP. Try everything you can, then start
replacing parts.....I would start with the motherboard, followed by the
video card...I had the infinite loop on a Gigabyte, as well..../shrug.


-
markOpolis stood up at show-n-tell, in
[email protected], and said:
 
T

TMack

markOpolis said:
Hello everyone,

once a day, or once every couple of days, I experience computer freezing and
sreen reset to minimal default.

It happens very randomly, especially while I'm connected to the Internet,
with eMule (v0.30c) or ShareAza (v1.8.9.34) on. At some point, out of the
blue, the mouse pointer doesn't move anymore, the keyboard is locked up as
the computer is freezing. Then the screen is reset to default 640x480
16colors with error message: "Windows has detected and recovered from a
device failure - Please restart". When I retsart, everything goes back to
normal, and works fine...

If I check "VPU recover" in Catalyst control tab to enable it, the same
thing happens, the monitor is powered off, the screen stays at 1024x748, and
I get the message "a device failure has been detected and partially
recovered - software render has been enabled - restart to set video to
hardware render"...

I opened Windows XP Error Logs and I found the following error message:

Event ID = 108
Source = ati2mtag
Type = Error
Description = The driver ati2dvag for the display device \Device\Video0 got
stuck in an infinite loop. This usually indicates a problem with the device
itself or with the device driver programming the hardware incorrectly.
Please check with your hardware device vendor for any driver updates.

Any idea where does the problem come from? Defective Sapphire Radeon video
card? Catalyst 3.9 bugged driver? USB or IRQ conflict? Internet
attacks/intrusions killing/bombing my computer? eMule and/or ShareAza bugs?
Intel i875P (Canterwood chipset) not compatible with R300 radeon video
cards?

Thanx in advance for your help!

Mark.


My computer is as follows:
===================
MB = Gigabyte GA-8IK1100 (Intel i875P / ICH5 chipset)
CPU = Intel Pentium IV 2.4C (FSB 800)
DDR = A-Data 2*256Mo PC3200 (Winbond BH-5 chips) dual channel
VID = ATI Radeon 9500pro 128Mo (Omega Catalyst 3.9 drivers)
HD = Hitachi/IBM Deskstar 120Go 7200 8Mo
PSU = Fortron 350W ATX FSP350-60PN
SND = onboard Realtek ALC655 audio chip
PCI = none installed
OS = Windows XP Pro SP1 (up to date)
NET = AOL 8.0
MDM = Thomson Speed Touch 330 ADSL (300.7.0.2 driver)
AVR = Norton Internet Security 2003 Pro (up to date)


Windows System Information:
=====================
IRQ 0 - System clock - OK
IRQ 1 - Standard keyboard 101/102 keys PS/2 - OK
IRQ 6 - Standard floppy drive controller - OK
IRQ 8 - System Clock CMOS/real time - OK
IRQ 9 - ACPI compatible Microsoft - OK
IRQ 10 - Intel(R) 82801EB SMBus Controller - 24D3 - OK
IRQ 13 - Arithmetic coprocessor - OK
IRQ 14 - IDE main - OK
IRQ 15 - IDE secondary - OK

Read the following - even though you don't have a via chipset board much of
it is relevant.
http://www.viaarena.com/?PageID=64

Tony
 
M

Mustang

Mark,

I have the same problem with my ATI 9800 All In Wonder but it only
goes into thei infinite loop when I am using the TV Tuner. My
problem didn't start happening until a few months after I bought the
card.

I have a similar computer:

Asus p4c800-e
P4 2.8 800mhz fsb

If you find anything that helps please share....

thanks,

Brent
 
N

Nick Le Lievre

Strontium said:
Several possibilities:

Bad motherboard PCB
Bad video card PCB
Bad motherboard DIMMs
Bad video drivers
Bad install order
Bad motherboard drivers
Bad.....

You get the picture.

The infinite loop has been around, since the introduction of WinXP. Noone
has figured out the exact cause. Some blame video card mfg's. Some blame
motherboard mfg's. Some blame XP. Try everything you can, then start
replacing parts.....I would start with the motherboard, followed by the
video card...I had the infinite loop on a Gigabyte, as well..../shrug.

I blame 90% of the infinite loop cases on having APIC mode enabled in the
BIOS under Windows XP

This accounts for why people report changing motherboards solved the problem
and why it doesn`t happen under 98 - they changed motherboard and that
motherboard had APIC mode disabled by default.

On my system I started getting infinite loop when I manually enabled
infinite loop as BIOS fail safe & optimised on my board has it disabled
whereas on my nforce2 board it is enabled by default - I disabled it just in
case before installing XP - it is important that you install XP with it
disabled.

There is a possibility that you could still get it with APIC disabled and in
those 10% of cases I would suggest it is the memory at fault either faulty
or running out of sync with fsb with is not recommended if you have the
infinite loop problem.

Main cause is APIC mode enabled in the BIOS which affects the IRQ
allocation.
 
S

Strontium

-
Nick Le Lievre stood up at show-n-tell, in
[email protected], and said:
I blame 90% of the infinite loop cases on having APIC mode enabled in
the BIOS under Windows XP

This accounts for why people report changing motherboards solved the
problem and why it doesn`t happen under 98 - they changed motherboard
and that motherboard had APIC mode disabled by default.

On my system I started getting infinite loop when I manually enabled
infinite loop as BIOS fail safe & optimised on my board has it
disabled whereas on my nforce2 board it is enabled by default - I
disabled it just in case before installing XP - it is important that
you install XP with it disabled.

There is a possibility that you could still get it with APIC disabled
and in those 10% of cases I would suggest it is the memory at fault
either faulty or running out of sync with fsb with is not recommended
if you have the infinite loop problem.

Main cause is APIC mode enabled in the BIOS which affects the IRQ
allocation.

Well, I just got rid of a case of the infinite loop by replacing a
PowerColor Radeon 9700np with an Asus 9800XT. As the article stated, that
someone else posted a link to, it really could be a number of things. From
day one, I could tell that the PC 9700np was a shoddy piece of
manufacturing. Shitty PCB, IMO, is the main cause of most infinite loop
problems. Whether it's on the motherboard, video card, or memory. I
imagine, people will be debating this, for years to come. Simple fact: use
low quality PCB, have unreliable hardware performance.
 

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