2007 Send Button

[Guest]

I recently installed Outlook 2007 and everything works/tests just fine. The
major problem I'm having is that I cannot send a NEW message. I get an error
that says "cannot send this item". I have looked for two days for a fix. Can
anyone help?

 

[Charles W Davis]

Shannon,
There are lots of reasons for your problem. Are your accounts set up
correctly. Do they match the ISP's server addresses?
Let us know what you have tried during the "two days" that you reference.

 

[Guest]

I have tested the accounts and they test properly and I get test messages
saying everything is OK. What I'm referring to about the two days is going
through my domain forwarder's site, my ISP's site and Microsoft's knowledge
base and anywhere else I can think of.

 

[Guest]

Are you reusing an old Outlook profile from a prior version? Try creating a
new mail profile (Control Panel | Mail | Show Profiles) and see if that helps.

 

[Guest]

I have cleared out any old profiles and tested the two new ones that Im using
especially the default. Nothing seems to impact the send button - still says
"cannot send this item".

 

[Guest]

What kind(s) of e-mail accounts are you using? POP3? IMAP? HTTP (like
Hotmail through the Outlook Connector)? Exchange server?

 

[Guest]

I am using a POP3 account, through Comcast

What kind(s) of e-mail accounts are you using? POP3? IMAP? HTTP (like
Hotmail through the Outlook Connector)? Exchange server?

--
Jocelyn Fiorello

*** Messages sent to my e-mail address will NOT be answered -- please reply
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[Guest]

Have you tried running Office Diagnostics through Outlook's Help menu?

 

[Guest]

Yes - I've run it several times and it keeps coming back "no problems found".

 

[Guest]

I'm running out of ideas, but try running the Inbox Repair Tool against your
..PST file to see if it finds any errors. Search your drive for a file called
scanpst.exe and run it. Allow the program to make a backup of your file
before it makes any changes.

 

[Guest]

Make sure to recreate your signatures if you have upgraded to 2007 from 2003