2007 & Public Folders

[Guest]

We're using office 2007 Enterprise. Our exchange server is 2003 sp2. One of
my users went into the public folders and right clicked on a group contact
list and chose "add to favorites"

When he goes back into his contacts, the group folder isn't listed as a
choice.

Any suggestions

 

[Sue Mosher [MVP-Outlook]]

Have him right-click the contacts folder in Public Folders\Favorites and choose Add to My Contacts (I think that's what it's called).

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

The options that 2007 gives me are:
Open, Open in a New Window, Send link to this folder, Move, Copy, Delete,
Rename, New Folder, Add to Favorites..., Mark all as Read, Change Sharing
Permissions and properties

We chose Add to Favorites.

 

[Sue Mosher [MVP-Outlook]]

Choose Add to Favorites. Then repeat for the copy that you just put under the Favorites hierarchy.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

I did the "add to favorites" which normally adds the contact list in the
"other contacts" folder. On this particular one it's not showing up there,
nor is it under favorite folders at the top of mail. I don't see a favorites
folder per se on my folder view of outlook.

 

[Sue Mosher [MVP-Outlook]]

Of course, it's not under the favorites folders at the top of Mail. Those are mail folders, not contacts folders.

If you display the Folder List navigation pane, you should see two branches under the Public Folders hierarchy -- All Folders and Favorites. It is the copy under Favorites that should have, on its right-click menu, a command to add the folder to the navigation pane, labeled Add to My Contacts IIRC.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

When I right click on the shortcut under favorite folders as you suggest, I
get Open, open in new window, send link to this folder, move "", copy "",
delete "", rename "", new folder, mark all as read, change sharing
permissions and properties.

No add to favorites.

 

[Guest]

Any new suggestions/ideas?

Thanks

When I right click on the shortcut under favorite folders as you suggest, I
get Open, open in new window, send link to this folder, move "", copy "",
delete "", rename "", new folder, mark all as read, change sharing
permissions and properties.

No add to favorites.