2003 Automatic Send/Recieve not working

T

Tylendal

I have the Send/Recieve Groups set up to schedule an automatic send/recieve
every 5 minutes. But for some reason it's not working. This is not a new
problem but when I first installed Office 2003 it worked correctly. I'm not
sure what I should do to correct this issue.

Appreciate assistance on this issue

Fred Alyea
(e-mail address removed)
 
R

Russ Valentine [MVP-Outlook]

It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine what
changes were made to your setup before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 5 minutes thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top