2002 Outlook Student & Teachers problems

[glossy]

Okay guys help me please, I went to sync my contact from my outlook to my new
Ipod Touch which it did just fine but when I went to open my Outlook it will
open for 2-3 seconds and then close itself. I tried rebooting computer,
restoring to an earlier date everything. There is no error message just
closes on it's own before I can click anything. I did get one message reading
" a fatal error has occurred in Outlook. The data in your envelope has been
lost, but your documents is still available". Does anyone know what I should
do, if so please keep simple as I am just an average computer guy with
limited skills.

Thanks for the help

 

[Diane Poremsky [MVP]]

Start with Help, Detect and Repair.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[glossy]

Diane, thanks but where do I start the "help, detect & repair process from"?
I can not open Outlook so I am guessing some where else but not sure where
the starting point should be, any help would be great.

Thanks again

Start with Help, Detect and Repair.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Okay guys help me please, I went to sync my contact from my outlook to my
new
Ipod Touch which it did just fine but when I went to open my Outlook it
will
open for 2-3 seconds and then close itself. I tried rebooting computer,
restoring to an earlier date everything. There is no error message just
closes on it's own before I can click anything. I did get one message
reading
" a fatal error has occurred in Outlook. The data in your envelope has
been
lost, but your documents is still available". Does anyone know what I
should
do, if so please keep simple as I am just an average computer guy with
limited skills.

Thanks for the help

 

[Diane Poremsky [MVP]]

In that case, go to control panel, mail and make a new profile. It can be a
no-mail profile (cancel when it asks for an email address) then do detect
and repair. Try the original profile - if it still fails but the new profile
works then the profile was corrupted by the sync tool.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Diane, thanks but where do I start the "help, detect & repair process
from"?
I can not open Outlook so I am guessing some where else but not sure where
the starting point should be, any help would be great.

Thanks again

Start with Help, Detect and Repair.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

Okay guys help me please, I went to sync my contact from my outlook to
my
new
Ipod Touch which it did just fine but when I went to open my Outlook it
will
open for 2-3 seconds and then close itself. I tried rebooting computer,
restoring to an earlier date everything. There is no error message just
closes on it's own before I can click anything. I did get one message
reading
" a fatal error has occurred in Outlook. The data in your envelope has
been
lost, but your documents is still available". Does anyone know what I
should
do, if so please keep simple as I am just an average computer guy with
limited skills.

Thanks for the help

 

[Milly Staples [MVP - Outlook]]

Um, Help Menu->Detect and Repair in Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, glossy asked:

| Diane, thanks but where do I start the "help, detect & repair process
| from"? I can not open Outlook so I am guessing some where else but
| not sure where the starting point should be, any help would be great.
|
| Thanks again
|
| "Diane Poremsky [MVP]" wrote:
|
|| Start with Help, Detect and Repair.
||
|| --
|| Diane Poremsky [MVP - Outlook]
||
||
||
|| Outlook Tips by email:
|| (e-mail address removed)
||
|| EMO - a weekly newsletter about Outlook and Exchange:
|| (e-mail address removed)
||
|| You can access this newsgroup by visiting
|| http://www.microsoft.com/office/community/en-us/default.mspx or
|| point your newsreader to msnews.microsoft.com.
||
||
|| ||| Okay guys help me please, I went to sync my contact from my outlook
||| to my new
||| Ipod Touch which it did just fine but when I went to open my
||| Outlook it will
||| open for 2-3 seconds and then close itself. I tried rebooting
||| computer, restoring to an earlier date everything. There is no
||| error message just closes on it's own before I can click anything.
||| I did get one message reading
||| " a fatal error has occurred in Outlook. The data in your envelope
||| has been
||| lost, but your documents is still available". Does anyone know what
||| I should
||| do, if so please keep simple as I am just an average computer guy
||| with limited skills.
|||
||| Thanks for the help

 

[glossy]

Okay Outllook will not open for more the 1 second so doing anything in
Outlook is not an option. I just tried deleting my Office XP and then
reinstalling it and when it reinstalls I still have all the emails and then
it closes again in 1 second. I am running out of ideas so if anyone has
anything else to add please feel free to try and help my situation, I am
willing to try anything, but please keep it simple as I am not very computer
friendly.

Thanks again everyone,

 

[Diane Poremsky [MVP]]

Did you try making a new profile in outlook?
The other office apps have a Help, Detect and Repair menu too.

--
Diane Poremsky [MVP - Outlook]





EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Okay Outllook will not open for more the 1 second so doing anything in
Outlook is not an option. I just tried deleting my Office XP and then
reinstalling it and when it reinstalls I still have all the emails and
then
it closes again in 1 second. I am running out of ideas so if anyone has
anything else to add please feel free to try and help my situation, I am
willing to try anything, but please keep it simple as I am not very
computer
friendly.

Thanks again everyone,

Um, Help Menu->Detect and Repair in Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, glossy asked:

| Diane, thanks but where do I start the "help, detect & repair process
| from"? I can not open Outlook so I am guessing some where else but
| not sure where the starting point should be, any help would be great.
|
| Thanks again
|
| "Diane Poremsky [MVP]" wrote:
|
|| Start with Help, Detect and Repair.
||
|| --
|| Diane Poremsky [MVP - Outlook]
||
||
||
|| Outlook Tips by email:
|| (e-mail address removed)
||
|| EMO - a weekly newsletter about Outlook and Exchange:
|| (e-mail address removed)
||
|| You can access this newsgroup by visiting
|| http://www.microsoft.com/office/community/en-us/default.mspx or
|| point your newsreader to msnews.microsoft.com.
||
||
|| ||| Okay guys help me please, I went to sync my contact from my outlook
||| to my new
||| Ipod Touch which it did just fine but when I went to open my
||| Outlook it will
||| open for 2-3 seconds and then close itself. I tried rebooting
||| computer, restoring to an earlier date everything. There is no
||| error message just closes on it's own before I can click anything.
||| I did get one message reading
||| " a fatal error has occurred in Outlook. The data in your envelope
||| has been
||| lost, but your documents is still available". Does anyone know what
||| I should
||| do, if so please keep simple as I am just an average computer guy
||| with limited skills.
|||
||| Thanks for the help

 

[glossy]

Diane,
Still working on trying to do this, I am not on top of getting around on a
computer very well, 45 years old and got a late start. But it does seem as
though when I tried to copy my contacts from my address book to my Ipod it
transfered everything out of my address book so there is nothing there if
that means anything to anyone. Still trying to figure it out and I am
guessing it will be a while. Thanks for the continue help and please keep the
ideas coming.

Thanks,