20-30 minute crashes

[Guest]

I just installed win XP pro this past weekend, and I am already wanting to go
back to 2000. For some reason, winxp will just lock up every 20-30 minutes
when i am running a full screen app. The mouse still moves, but won't
register any clicks. Also, Ctrl+alt+del doesn't seem to do anything. I have
to manually power down the system. I have already updated all my drivers,
checked my hardware connections, and cleaned out the system. I dont think
that it is an overheating problem like everyone else. I clean the computer
out once a month. While using win2000, I never had this problem. I am afraid
to run my rendering processes for fear of losing everything. If anyone could
provide some help I would greatly appreciate it.

 

[Rich Barry]

Did you upgrade from Win2K or did you do a clean Install of WinXP?
Try downloading Motherboard Monitor. It's free and will give you temp
and voltage readings. Your 3.3, 5 and 12v rails
should not dip below 5% of their values.
http://www.pcworld.com/downloads/file_description/0,fid,7309,00.asp

 

[Guest]

I did a clean install of WinXP. All of my voltages are correct. The temp is
well within tolerance, and all of the hardware cables are snug in there
places. I went back down to win2000 and was able to use the computer with no
problems. I just put Winxp back on once again, and the problem is still
here....Thanks for your response..Any other suggestions.???

 

[Leythos]

I did a clean install of WinXP. All of my voltages are correct. The temp is
well within tolerance, and all of the hardware cables are snug in there
places. I went back down to win2000 and was able to use the computer with no
problems. I just put Winxp back on once again, and the problem is still
here....Thanks for your response..Any other suggestions.???

While the readings (temp) that you can see are fine, you didn't say if
you cleaned out the PSU, Case, Fans, etc....

As for XP, have you looked for a BIOS Update for your motherboard? Some
boards, older ones, required an update in order to be stable for XP.

 

[Guest]

Thank you for your response. I did infact clean out the entire system, fans,
ps, case,etc...I have also updated the mb with the newest bios and drivers.
However, everything i run still crashes after 20 or so minutes. I am really
beginning to hate my move to WinXP Pro..Any further help would be greatly
appreciated...

Thanks in Advance,
Klaeq

 

[Gerry Cornell]

How much RAM memory do you have? Try Ctrl+Alt+Delete to bring Task
Manager and select the Performance Tab. What is the Total, the Commit Charge
and the Peak?

How large is your hard drive? Is it partitioned? How much free space on
each drive / partition. How is the drive formatted -FAT32 or NTFS. To
get this information whilst in Windows Explorer place the cursor on each
drive in turn, right click and select Properties.

What is the CPU?

Look in the System and Application logs of Event Viewer and post copies
of Warning and Error Reports.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;enus;308427&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of the
message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[S. Taylor]

Begin troubleshooting your startup programs and srevices, then troubleshoot
hardware problems.

Start by checking the Event Viewer for error messages.
Click Start | All Programs | Administrative | Event Viewer
You can copy error messages to the clipbook, by double-clicking the error
then clicking the copy button that looks like 2 sheets of paper.
Post them here and someone will try and help you understand and fix them.


To troubleshoot Startup items, click Start | Run | msconfig.exe click OK
Click the Startup tab.
Remove all check marks and reboot and try to cause the lockup.
If the lockup no longer happens, run msconfig.exe and place a check by ONLY
1 item
and reboot.
Repeat the above, reactivating one item at a time until the crash occures,
then suspect and seek
help with the last item reactivated.

If after trying the above you need to continue and troubleshoot hardware,
i'll post suggestions on doing so then.

 

[Guest]

Here are my pc specs:
Harddrive: 120gig Western Digital HD [partitioned as 20g for Winxp(NTFS) and
100g(NTFS)]
CPU: Pentium 4 CPU 3.06ghz
RAM: 2.0g ram
Video: BFG Geforce 6800 GT 256mb ram 8x AGP
Motherboard: Gigabyte SINXP1394 Motherboard
I've updated all of my drivers and BIOS. Cleaned the fans/filters.
Re-applied the cpu heatsink with new arctic silver compound. Like i said
earlier, i went back to win2000pro and had no problems...So far you guys have
been great at helping me. I appreciate your continued support...

Below is the event that I get, as well as Event ID 1001, and 1004.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/25/2005
Time: 11:09:21 PM
User: N/A
Computer: BELLE
Description:
Faulting application patriots.exe, version 3.2.11.2200, faulting module
dmime.dll, version 5.3.2600.2180, fault address 0x000077e2.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 61 74 ure pat
0018: 72 69 6f 74 73 2e 65 78 riots.ex
0020: 65 20 33 2e 32 2e 31 31 e 3.2.11
0028: 2e 32 32 30 30 20 69 6e .2200 in
0030: 20 64 6d 69 6d 65 2e 64 dmime.d
0038: 6c 6c 20 35 2e 33 2e 32 ll 5.3.2
0040: 36 30 30 2e 32 31 38 30 600.2180
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 30 37 et 00007
0058: 37 65 32 0d 0a 7e2..

Thanks in advance:
Klaeq

 

[Gerry Cornell]

The Error Report posted related to a particular Game. Do the other Error
Reports relate to the same game or do they include other games?

Games: The game stops responding or quits unexpectedly
http://support.microsoft.com/?scid=kb;en-us;303032&spid=1007&sid=global

Did you check for yellow question marks after updating the drivers and BIOS?

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

Did the Video Card come with the computer as new or did you add it later?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Here are my pc specs:
Harddrive: 120gig Western Digital HD [partitioned as 20g for Winxp(NTFS)
and
100g(NTFS)]
CPU: Pentium 4 CPU 3.06ghz
RAM: 2.0g ram
Video: BFG Geforce 6800 GT 256mb ram 8x AGP
Motherboard: Gigabyte SINXP1394 Motherboard
I've updated all of my drivers and BIOS. Cleaned the fans/filters.
Re-applied the cpu heatsink with new arctic silver compound. Like i said
earlier, i went back to win2000pro and had no problems...So far you guys
have
been great at helping me. I appreciate your continued support...

Below is the event that I get, as well as Event ID 1001, and 1004.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/25/2005
Time: 11:09:21 PM
User: N/A
Computer: BELLE
Description:
Faulting application patriots.exe, version 3.2.11.2200, faulting module
dmime.dll, version 5.3.2600.2180, fault address 0x000077e2.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 61 74 ure pat
0018: 72 69 6f 74 73 2e 65 78 riots.ex
0020: 65 20 33 2e 32 2e 31 31 e 3.2.11
0028: 2e 32 32 30 30 20 69 6e .2200 in
0030: 20 64 6d 69 6d 65 2e 64 dmime.d
0038: 6c 6c 20 35 2e 33 2e 32 ll 5.3.2
0040: 36 30 30 2e 32 31 38 30 600.2180
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 30 37 et 00007
0058: 37 65 32 0d 0a 7e2..

Thanks in advance:
Klaeq

Begin troubleshooting your startup programs and srevices, then
troubleshoot
hardware problems.

Start by checking the Event Viewer for error messages.
Click Start | All Programs | Administrative | Event Viewer
You can copy error messages to the clipbook, by double-clicking the error
then clicking the copy button that looks like 2 sheets of paper.
Post them here and someone will try and help you understand and fix them.


To troubleshoot Startup items, click Start | Run | msconfig.exe click
OK
Click the Startup tab.
Remove all check marks and reboot and try to cause the lockup.
If the lockup no longer happens, run msconfig.exe and place a check by
ONLY
1 item
and reboot.
Repeat the above, reactivating one item at a time until the crash
occures,
then suspect and seek
help with the last item reactivated.

If after trying the above you need to continue and troubleshoot hardware,
i'll post suggestions on doing so then.

 

[Leythos]

Faulting application patriots.exe, version 3.2.11.2200, faulting module
dmime.dll, version 5.3.2600.2180, fault address 0x000077e2.

Many games have issues with XP, most of the problem games are the ones
not written for 2000/xp, but for Win95, Win98,ME. In many cases you will
have problems that can't be resolved unless you change hardware, but
that's even a crap shoot.

Try this, don't play Patriots and see if the computer runs without
failing, use it for everything except that game, and then let us know.

 

[S. Taylor]

This crash appears to have been caused by a game called Rise Of Nations:
Throne and Patriot,
Is this correct?

More specifically it had a problem with dmime.dll which is part of DirectX's
DirectMusic Interactive Engine.
You should check the games website for any fixes/patches that relate to
conflicts with XP's DirectX (it ships with V9.0c)
I also have a couple games with problems with directx 9.0c and the game
maker's claim it's a flaw in that version of directx.
But your problem may not be the same, and you should also contact the
manufacturer for help, or if there's a newer version of the game for xp,
consider switching to it.

Were the rest of your logged errors related to patriots.exe ?

Here are my pc specs:
Harddrive: 120gig Western Digital HD [partitioned as 20g for Winxp(NTFS)
and
100g(NTFS)]
CPU: Pentium 4 CPU 3.06ghz
RAM: 2.0g ram
Video: BFG Geforce 6800 GT 256mb ram 8x AGP
Motherboard: Gigabyte SINXP1394 Motherboard
I've updated all of my drivers and BIOS. Cleaned the fans/filters.
Re-applied the cpu heatsink with new arctic silver compound. Like i said
earlier, i went back to win2000pro and had no problems...So far you guys
have
been great at helping me. I appreciate your continued support...

Below is the event that I get, as well as Event ID 1001, and 1004.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/25/2005
Time: 11:09:21 PM
User: N/A
Computer: BELLE
Description:
Faulting application patriots.exe, version 3.2.11.2200, faulting module
dmime.dll, version 5.3.2600.2180, fault address 0x000077e2.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 61 74 ure pat
0018: 72 69 6f 74 73 2e 65 78 riots.ex
0020: 65 20 33 2e 32 2e 31 31 e 3.2.11
0028: 2e 32 32 30 30 20 69 6e .2200 in
0030: 20 64 6d 69 6d 65 2e 64 dmime.d
0038: 6c 6c 20 35 2e 33 2e 32 ll 5.3.2
0040: 36 30 30 2e 32 31 38 30 600.2180
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 30 37 et 00007
0058: 37 65 32 0d 0a 7e2..

Thanks in advance:
Klaeq

Begin troubleshooting your startup programs and srevices, then
troubleshoot
hardware problems.

Start by checking the Event Viewer for error messages.
Click Start | All Programs | Administrative | Event Viewer
You can copy error messages to the clipbook, by double-clicking the error
then clicking the copy button that looks like 2 sheets of paper.
Post them here and someone will try and help you understand and fix them.


To troubleshoot Startup items, click Start | Run | msconfig.exe click
OK
Click the Startup tab.
Remove all check marks and reboot and try to cause the lockup.
If the lockup no longer happens, run msconfig.exe and place a check by
ONLY
1 item
and reboot.
Repeat the above, reactivating one item at a time until the crash
occures,
then suspect and seek
help with the last item reactivated.

If after trying the above you need to continue and troubleshoot hardware,
i'll post suggestions on doing so then.

 

[Guest]

Thank you to everyone who helped. The computer didn't just crash with Rise of
Nations. It crashed with several of my video editing programs. After you all
started to talk about problems with DirectX, I noticed that it would crash
whenever I ran any DX program full screen. I am going to try to do some more
research on 9.0c. Maybe there is something out there that will help me. Once
again, thanks.

Klaeq

This crash appears to have been caused by a game called Rise Of Nations:
Throne and Patriot,
Is this correct?

More specifically it had a problem with dmime.dll which is part of DirectX's
DirectMusic Interactive Engine.
You should check the games website for any fixes/patches that relate to
conflicts with XP's DirectX (it ships with V9.0c)
I also have a couple games with problems with directx 9.0c and the game
maker's claim it's a flaw in that version of directx.
But your problem may not be the same, and you should also contact the
manufacturer for help, or if there's a newer version of the game for xp,
consider switching to it.

Were the rest of your logged errors related to patriots.exe ?

Here are my pc specs:
Harddrive: 120gig Western Digital HD [partitioned as 20g for Winxp(NTFS)
and
100g(NTFS)]
CPU: Pentium 4 CPU 3.06ghz
RAM: 2.0g ram
Video: BFG Geforce 6800 GT 256mb ram 8x AGP
Motherboard: Gigabyte SINXP1394 Motherboard
I've updated all of my drivers and BIOS. Cleaned the fans/filters.
Re-applied the cpu heatsink with new arctic silver compound. Like i said
earlier, i went back to win2000pro and had no problems...So far you guys
have
been great at helping me. I appreciate your continued support...

Below is the event that I get, as well as Event ID 1001, and 1004.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/25/2005
Time: 11:09:21 PM
User: N/A
Computer: BELLE
Description:
Faulting application patriots.exe, version 3.2.11.2200, faulting module
dmime.dll, version 5.3.2600.2180, fault address 0x000077e2.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 61 74 ure pat
0018: 72 69 6f 74 73 2e 65 78 riots.ex
0020: 65 20 33 2e 32 2e 31 31 e 3.2.11
0028: 2e 32 32 30 30 20 69 6e .2200 in
0030: 20 64 6d 69 6d 65 2e 64 dmime.d
0038: 6c 6c 20 35 2e 33 2e 32 ll 5.3.2
0040: 36 30 30 2e 32 31 38 30 600.2180
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 30 37 et 00007
0058: 37 65 32 0d 0a 7e2..

Thanks in advance:
Klaeq

Begin troubleshooting your startup programs and srevices, then
troubleshoot
hardware problems.

Start by checking the Event Viewer for error messages.
Click Start | All Programs | Administrative | Event Viewer
You can copy error messages to the clipbook, by double-clicking the error
then clicking the copy button that looks like 2 sheets of paper.
Post them here and someone will try and help you understand and fix them.


To troubleshoot Startup items, click Start | Run | msconfig.exe click
OK
Click the Startup tab.
Remove all check marks and reboot and try to cause the lockup.
If the lockup no longer happens, run msconfig.exe and place a check by
ONLY
1 item
and reboot.
Repeat the above, reactivating one item at a time until the crash
occures,
then suspect and seek
help with the last item reactivated.

If after trying the above you need to continue and troubleshoot hardware,
i'll post suggestions on doing so then.




Thank you for your response. I did infact clean out the entire system,
fans,
ps, case,etc...I have also updated the mb with the newest bios and
drivers.
However, everything i run still crashes after 20 or so minutes. I am
really
beginning to hate my move to WinXP Pro..Any further help would be
greatly
appreciated...

Thanks in Advance,
Klaeq

:

I did a clean install of WinXP. All of my voltages are correct. The
temp is
well within tolerance, and all of the hardware cables are snug in
there
places. I went back down to win2000 and was able to use the computer
with no
problems. I just put Winxp back on once again, and the problem is
still
here....Thanks for your response..Any other suggestions.???

While the readings (temp) that you can see are fine, you didn't say if
you cleaned out the PSU, Case, Fans, etc....

As for XP, have you looked for a BIOS Update for your motherboard?
Some
boards, older ones, required an update in order to be stable for XP.

 

[S. Taylor]

Your problem can probably be narrowed to 1 of 3 possible causes.
1. DirectX has become corrupted, get the DirectX Resdistributable and try a
re-install.
http://www.microsoft.com/downloads/...fa-0e3c-4837-afc0-6c67dcaa54bf&displaylang=en
2. Video card driver issues, make sure you're using the latest drivers for
it.
If you already are, then try earlier drivers.

3. Failing hardware.

Thank you to everyone who helped. The computer didn't just crash with Rise
of
Nations. It crashed with several of my video editing programs. After you
all
started to talk about problems with DirectX, I noticed that it would crash
whenever I ran any DX program full screen. I am going to try to do some
more
research on 9.0c. Maybe there is something out there that will help me.
Once
again, thanks.

Klaeq

This crash appears to have been caused by a game called Rise Of Nations:
Throne and Patriot,
Is this correct?

More specifically it had a problem with dmime.dll which is part of
DirectX's
DirectMusic Interactive Engine.
You should check the games website for any fixes/patches that relate to
conflicts with XP's DirectX (it ships with V9.0c)
I also have a couple games with problems with directx 9.0c and the game
maker's claim it's a flaw in that version of directx.
But your problem may not be the same, and you should also contact the
manufacturer for help, or if there's a newer version of the game for xp,
consider switching to it.

Were the rest of your logged errors related to patriots.exe ?

Here are my pc specs:
Harddrive: 120gig Western Digital HD [partitioned as 20g for
Winxp(NTFS)
and
100g(NTFS)]
CPU: Pentium 4 CPU 3.06ghz
RAM: 2.0g ram
Video: BFG Geforce 6800 GT 256mb ram 8x AGP
Motherboard: Gigabyte SINXP1394 Motherboard
I've updated all of my drivers and BIOS. Cleaned the fans/filters.
Re-applied the cpu heatsink with new arctic silver compound. Like i
said
earlier, i went back to win2000pro and had no problems...So far you
guys
have
been great at helping me. I appreciate your continued support...

Below is the event that I get, as well as Event ID 1001, and 1004.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/25/2005
Time: 11:09:21 PM
User: N/A
Computer: BELLE
Description:
Faulting application patriots.exe, version 3.2.11.2200, faulting module
dmime.dll, version 5.3.2600.2180, fault address 0x000077e2.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 61 74 ure pat
0018: 72 69 6f 74 73 2e 65 78 riots.ex
0020: 65 20 33 2e 32 2e 31 31 e 3.2.11
0028: 2e 32 32 30 30 20 69 6e .2200 in
0030: 20 64 6d 69 6d 65 2e 64 dmime.d
0038: 6c 6c 20 35 2e 33 2e 32 ll 5.3.2
0040: 36 30 30 2e 32 31 38 30 600.2180
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 30 30 37 et 00007
0058: 37 65 32 0d 0a 7e2..

Thanks in advance:
Klaeq

:

Begin troubleshooting your startup programs and srevices, then
troubleshoot
hardware problems.

Start by checking the Event Viewer for error messages.
Click Start | All Programs | Administrative | Event Viewer
You can copy error messages to the clipbook, by double-clicking the
error
then clicking the copy button that looks like 2 sheets of paper.
Post them here and someone will try and help you understand and fix
them.


To troubleshoot Startup items, click Start | Run | msconfig.exe
click
OK
Click the Startup tab.
Remove all check marks and reboot and try to cause the lockup.
If the lockup no longer happens, run msconfig.exe and place a check by
ONLY
1 item
and reboot.
Repeat the above, reactivating one item at a time until the crash
occures,
then suspect and seek
help with the last item reactivated.

If after trying the above you need to continue and troubleshoot
hardware,
i'll post suggestions on doing so then.




Thank you for your response. I did infact clean out the entire
system,
fans,
ps, case,etc...I have also updated the mb with the newest bios and
drivers.
However, everything i run still crashes after 20 or so minutes. I am
really
beginning to hate my move to WinXP Pro..Any further help would be
greatly
appreciated...

Thanks in Advance,
Klaeq

:

I did a clean install of WinXP. All of my voltages are correct.
The
temp is
well within tolerance, and all of the hardware cables are snug in
there
places. I went back down to win2000 and was able to use the
computer
with no
problems. I just put Winxp back on once again, and the problem is
still
here....Thanks for your response..Any other suggestions.???

While the readings (temp) that you can see are fine, you didn't say
if
you cleaned out the PSU, Case, Fans, etc....

As for XP, have you looked for a BIOS Update for your motherboard?
Some
boards, older ones, required an update in order to be stable for
XP.