1 email address multiple users accessing

  • Thread starter Thread starter Rob
  • Start date Start date
R

Rob

I have 1 email address (POP3) that I want several people to access. So if a
person is away then another person can respond to the email sent (i.e
(e-mail address removed) rather than a specific email address - (e-mail address removed)). Currently
I have the address set for several users accessing their specific Outlook
file but it creates confusion because nobody knows if another person
responded to the email. I am leaving the messages on the email server but
would like to have an email request be removed once someone has responded to
it. Any suggestions would be grealty appreciated!
 
Rob said:
I have 1 email address (POP3) that I want several people to access.
So if a person is away then another person can respond to the email
sent (i.e (e-mail address removed) rather than a specific email address -
(e-mail address removed)). Currently I have the address set for several users
accessing their specific Outlook file but it creates confusion
because nobody knows if another person responded to the email. I am
leaving the messages on the email server but would like to have an
email request be removed once someone has responded to it. Any
suggestions would be grealty appreciated!
Click to expand...

Configure each Outlook to delete messages from the server when the Deleted
Items folder is emptied and then have people delete the items once they
respond, then empty the Deleted Items folder.
 
Brian

How can they tell if someone has or are working on the email?

Thansk for your help!
 
Rob said:
How can they tell if someone has or are working on the email?
Click to expand...

Can't they talk to each other? I can't think of any way, given the
conditions you describe, that Outlook can be used to tell.
 
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