Multiple users access account, please help me!! :-)

[Chloe Thomas]

Hi everyone,

This is my first post so hello.

I am trying to oonfigure our Outlook accounts at work and am getting nowhere. We have 3 laptops and I want them all to access the mailto:[email protected] address. I have set them up and they are receiving them but only in a fashion.

I am having several problems with the set up. The emails don't always come through on each machine, its like whoever gets it frst gets it which I don't understand. I just want it so we can all read them and respond to them and see when someone else has responded, which should be easy enough as the arrow icon will show won't it?

If anyone can help me I will be very grateful!! Oh, its a POP3 account.

Thanks, Chloe

 

[DL]

If you want each PC to be able to see all mail then you need to have some
method of syncing.
Its not something that outllook does natively.
www.slipstick.com for various syncing tools

 

[Gordon]

Hi everyone,

This is my first post so hello.

I am trying to oonfigure our Outlook accounts at work and am getting
nowhere. We have 3 laptops and I want them all to access the
mailto:[email protected] address. I have set them up and they are receiving
them but only in a fashion.

I am having several problems with the set up. The emails don't always
come through on each machine, its like whoever gets it frst gets it which
I don't understand. I just want it so we can all read them and respond to
them and see when someone else has responded, which should be easy enough
as the arrow icon will show won't it?

If anyone can help me I will be very grateful!! Oh, its a POP3 account.

Thanks, Chloe

Actually quite difficult to do all of what you want with a POP account.
You can certainly set each instance of Outlook to keep a copy of the message
on the server so that it can be downloaded by all the users (though why you
need to replicate ALL incoming messages across all three machines I'm not
sure). As to the rest, almost impossible without some sort of Exchange Sever
or equivalent AFAIK. The nearest equivalent would be to ask your ISP if they
do IMAP accounts, and then all three of your machines would be able to see
all the mail folders as they are all kept on the server. Whether your
Outlook would then be able to see if another one had replied to a message
I'm not sure. Probably not...

 

[Chloe Thomas]

Ok guys,

Thanks a lot for the help, looks like I might have messed things up here then. :?

I moved us from a hotmail account as we have a website and I think its always better to have a 'proper' email address for business as it looks a lot more professional.

But it seems that we can't get the funcitonality that we could with the hotmail account now, whereby we could all log onto the account and see the emails.

The business is a small hotel group and as we are often busy in the office we need to all be able to respond to booking enquiries, not just one machine as we are in and out all day and we don't want it to be one person's responsibility to respond to the emails, its a task we share.

Oh dear.

Thank you anyway, I need to try and figure this out now before I get in bother.

 

[Roady [MVP]]

Ask the ISP that manages the domain for your hotel group if they can offer
an IMAP or (even better) a Hosted Exchange solution to manage your mail with
a domain name of your own.

Microsoft also offers a solution which is free (aside from the costs to
register your own domain of course);
http://smallbusiness.officelive.com/GetOnline/Domain

It offers the same email solution as Hotmail but then with your own domain
name.

 

[Gordon]

Microsoft also offers a solution which is free (aside from the costs to
register your own domain of course);
http://smallbusiness.officelive.com/GetOnline/Domain

It offers the same email solution as Hotmail but then with your own domain
name.

Yes, I'd forgotten that.....