You have lost your connection to the Windows Help and Support

[Guest]

Using Windows Vista Ultimate. When I try to use Windows Help, it displays:

"You have lost your connection to the Windows Help and Support website. Try
to connect again."

I have no other connection problems. Thanks for any help.

 

[Andre Da Costa[ActiveWin]]

Maybe you Antivirus or Firewall program you have installed is blocking it,
you might want to check those.

 

[Guest]

I am using Windows Live OneCare. I even turned Virus and spyware monitoring
off as well as the firewall but it didn't fix the problem.


Maybe you Antivirus or Firewall program you have installed is blocking it,
you might want to check those.

 

[Guest]

Thanks for the suggestion, but it didn't fix my problem. I think I'll try
System Restore going back as far as it can. Thanks again.

Using Windows Vista Ultimate. When I try to use Windows Help, it
displays:

"You have lost your connection to the Windows Help and Support website.
Try
to connect again."

I have no other connection problems. Thanks for any help.

Hello,

See if the lower solution will help you in this tutorial.

http://www.vistax64.com/tutorials/87497-help-support-vista.html

Shawn


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[Nonny]

romesh sharma;743590 Wrote:
pl.tell me how to restore my lost connection to windows help and support
website[/pl.help me.i am unable to fix this problem.> > i have been trying for the last so many days but failed every time.

three times in one morning is enough.

BE PATIENT.