xppro keeps shutting down

P

Pam

PLEASE HELP - I'm on xp pro and just mistakenly installed .net framework 1
on my computer - since then, it boots up to the 'logging into your settings'
box and then reboots - I have to then boot up in safe mode, restart and then
boot up again normally but with the xp pro cd in the drive - for some
reason, it then boots up ok - the update is not in the control panel under
remove programs (although sp 2 is and the black screen I get when booting up
in safe mode does say win xp pro Service pack 2) - I've also tried to
'goback' to my earliest time without success -

would this be from the framework that is doing this or do I have some sort
of virus that keeps rebooting mycomputer? any helpappreciated

I went on line and looked at 'recent installation history on windows
updates - and I don't see the framework setup - the last thing installed was
security update for win xp (KB890175 on Jan 12 - I've only had this problem
since Sunday so that can't be it can it? this one said it didn't install
properly Security Update for Windows XP (KB873339) any help?

thanks!

pam
 
M

Mark L. Ferguson

Show updates in Add/Remove - If you are running Windows XP Service Pack 2, select the Show updates check box (at the top of the
list),
 
P

Pam

ok, I took it off...rebooted - no help - it is still booting up - going to
blue welcome screen..and then reboots - IF I but the xppro cd in the drive
and reboot..then it boots up ok...

any ideas why it keeps rebooting on me at startup???? PLEASE HELP

the error I get is this

Error Signature

BCCode : 1000008e BCP1 : C0000005 BCP2 : F24A0F88 BCP3 : F17FE924

BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Error Report

C:\DOCUME~1\Pamela\LOCALS~1\Temp\WER8f64.dir00\Mini012605-03.dmp

C:\DOCUME~1\Pamela\LOCALS~1\Temp\WER8f64.dir00\sysdata.xml
 
M

Mark L. Ferguson

Enable a Boot Log: Press F8 on restart, to choose the bootlog option. Look in the %windir% for NTBTLOG.TXT and some hint of what is
failing. (Some device file probably.)
 
P

Pam

ok, I tried that - as it was booting up, I hit F8 but it did nothing - just
kept going thru the process and rebooting and rebooting and rebooting - it
only goes thru the whole process when I insert the xp pro cd in the cd drive
.... then for some reason it completes the boot up

any ideas??
 
P

Pam

ok, so I did a search for NTBTLOG.TXT and found it in explorer - there is
SO MUCH it DIDN'T LOAD!!??? don't know if I can attach anything to this
group, so am copy/pasting - how do I get these things to load? maybe this is
my problem....and why don't they load?

well, as you can see - I didn't copy/paste as its a huge list of drivers not
loaded...what do I do now?
 
M

Mark L. Ferguson

P

Pam

I'm still needing help on this subject - can anyone offer any other
suggestions - or should I just take it in to the shop?
 

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