XP Pro SP3 Continuous restart

[Carl Gross]

I have a machine (XP Pro SP3) that keeps restarting no matter if I use Safe
Mode or not. I researched the problem and saw that putting a new
kernel32.dll program would work, but it didn't (I copied a copy of it from a
workstation that worked).

I also scanned it (as a slave) with everything I have and found no malware,
viruses or bad stuff.

Any other recommendations?

 

[David Dickinson]

The problem, Carl, is that "Automatically restart" is selected in the
Startup and Recovery dialog from the Advanced tab of System Properties. The
system is crashing and, instead of displaying the BSOD, it restarts.

If you can logon to Windows, then you can fix the problem by following these
instructions:
http://support.microsoft.com/kb/320299

However, if the machine crashes before you can log on, even in Safe mode,
then you obviously won't be able to use that method. The best resolution
then is to do a repair/reinstallation of the OS and, before you do anything
else, remove that checkmark from "Automatically restart" that should never
have been put there in the first place but which is, unfortunately, the
default setting.

Good luck!

David Dickinson
eveningstar at mvps dot org