XP Pro not connecting to internet

[Guest]

I recently did a new re-install of XP Pro and after the installation Explorer
cannot find my connection to the internet. I'm using a cable modem and am
hooked up to a wireless router. The two other computers running off wireless
connect just fine, but my hard-wired desktop will not connect. I get the
standard explorer window you get when there is no connection found.

My hardware seems to be recognized and this computer connected just fine
before the reformat/reinstall.

I know this may not be enough info and that I'm probably just missing
something simple, but I can't figure it out.

Jeff

 

[Gordon]

I recently did a new re-install of XP Pro and after the installation
Explorer cannot find my connection to the internet. I'm using a cable
modem and am hooked up to a wireless router. The two other computers
running off wireless connect just fine, but my hard-wired desktop will not
connect. I get the standard explorer window you get when there is no
connection found.

My hardware seems to be recognized and this computer connected just fine
before the reformat/reinstall.

I know this may not be enough info and that I'm probably just missing
something simple, but I can't figure it out.

Jeff

Firewall not allowing the IP range from the router?

 

[Guest]

I suspect your problem lies in drivers. Reformatting a computer you will
lose all your drivers. I bet you network card drivers are not installed and
probably some others as well, ie: does your sound work?

First: you may have a disc that came with the computer or the parts that
says drivers on it. Load the drivers off of that disc if you have it. If
not proceed to the second scenario. Second: To find out what drivers you
need you can download and install belarc advisor and it will tell you which
devices you have. Then go download the drivers on a computer with a working
internet connection and then go seach the manufacturers websites for the
proper drivers. If you have no luck google is good but driverguide.com is
better.

Links..

Belarc Advisor
http://www.belarc.com/free_download.html

Driver Guide
http://www.driverguide.com/

Good Luck,

Joe

Kemco IT Tech

 

[Guest]

Thanks, but Nope. Even with the Firewall off it doesn't connect.

 

[Guest]

Thanks. I bet that's what it is. I'll check it out.

 

[Gordon]

Thanks, but Nope. Even with the Firewall off it doesn't connect.

Can you ping the router?

 

[Guest]

I recently did a new re-install of XP Pro and after the installation Explorer
cannot find my connection to the internet. I'm using a cable modem and am
hooked up to a wireless router. The two other computers running off wireless
connect just fine, but my hard-wired desktop will not connect. I get the
standard explorer window you get when there is no connection found.

My hardware seems to be recognized and this computer connected just fine
before the reformat/reinstall.

I know this may not be enough info and that I'm probably just missing
something simple, but I can't figure it out.

Jeff

Hi Jeff,
Could you access the Router browser or Ping the Router from this Computer,
if so you could configure that computer or add it to the Router list of
computers or Run the Wizard on it.
P.S Does this Computer the First to register to the Connection!.
HTH.
Please let us know your findings.
Regards,
nass