XP Pro FAX

W

William B. Lurie

It didn't get installed on this PC. I believe it's
on the CD. How do I install it? Thanks.

Bill Lurie
 
R

Rob Schneider

Bill,

Still working this? Why don't you just get a 3rd party FAX program ...
Or standard Microsoft CD with XP.

Hope this is useful to you. Let us know.

rms
 
W

William B. Lurie

Rob, I have SmithMicro HotFax. Like most, It
has its flaws. I have XP Pro CD. Thought I'd like
to try Microsoft's FAX capability. I tried what
was indicated in Microsoft Help & Support,
namely, Add/Remove>>Add/Remove Windows Prog.>>
FAX Services and it tells me to get some
fxzzzzzz.dll programs from i386. I seem to
recall (as I see you do) that that led to a
dead end last year.
Bill

Rob said:
Bill,

Still working this? Why don't you just get a

3rd party FAX program ...
 
W

William B. Lurie

Install the Microsoft XP FAX capability.
Which I presume is on my XP Pro CD.
 
S

Sharon F

It didn't get installed on this PC. I believe it's
on the CD. How do I install it? Thanks.

Bill Lurie

Control Panel> Add/Remove Programs> Add/Remove Windows Components. Place a
check next to Fax Services and click Next. You may be prompted for the
WinXP CD. If you run into problems, direct the wizard to the i386 folder on
the CD.

HOW TO: Enable and Configure the Fax Service in Windows XP
http://support.microsoft.com/default.aspx?scid=306550
 
C

Crispin Duckworth

I did this with my laptop, you use the add printer dialog + install CD. I'm
sure it's covered in the standard help files?

The prog. is pretty average, luckily I only have to use it an absolute
minimum.

3rd party software can't be any worse?

Regards & best of luck
 
R

Rob Schneider

Since I have customers who seem to want to send me faxen (which I wish
they didn't) I'm going to go buy myself one of those special
stand-alone fax machines. The kind that plug into the phone socket
without any computer connections. I'm doing this to eliminate the
hassle factor ...

Hope this is useful to you. Let us know.

rms
 
W

William B. Lurie

Sharon said:
Control Panel> Add/Remove Programs> Add/Remove Windows Components. Place a
check next to Fax Services and click Next. You may be prompted for the
WinXP CD. If you run into problems, direct the wizard to the i386 folder on
the CD.

HOW TO: Enable and Configure the Fax Service in Windows XP
http://support.microsoft.com/default.aspx?scid=306550
Thanks, Sharon. I think that's what I tried last year but it didn't
find the .dll files that presumably are in i386 on the CD.
I'll try again.
 
W

William B. Lurie

I have had one of those for >15 years, Rob,
and they work, but they're no substitute, really.
Bill
 
W

William B. Lurie

Sharon said:
Control Panel> Add/Remove Programs> Add/Remove Windows Components. Place a
check next to Fax Services and click Next. You may be prompted for the
WinXP CD. If you run into problems, direct the wizard to the i386 folder on
the CD.

HOW TO: Enable and Configure the Fax Service in Windows XP
http://support.microsoft.com/default.aspx?scid=306550
Sharon, I tried what you said, as I did last year at Rob's
direction. I just tried it with two different XP CDs.
It prompted, saying it needed file fxsevent.dll and
I browsed to i386 on the CD, and when I hit Enter, it
changed what was in my windows to \f\i386 or almost that,
but it never found the .dll file. Browsing on the CD I
find a zillion files starting ith fx .... and all with extension
..dl_ .....

Incidentally, I don't even have to go to Add/Remove etcetera.....
Just insertying the CD and waiting, its autorun starts it up
and gives me four choices, one of which is to Add Windows
Optional Components. That leads to the same impasse.

You and Rob are reminding me that I'm following the same
steps which didn't get that FAX installed last year. As a
scientist I'm curious as to why I follow the right steps
and get to where the 'uninstalled' .dl_ files are, and the
installer doesn't convert them to .dll files and install them.

I know I can buck it to the Microsoft insider Online Tech
support people, but I like to save that recourse for problems
that really *have* to be solved.
 
R

Rob Schneider

The OEM's packaging of XP was flawed.

Hope this is useful to you. Let us know.

rms
 
W

William B. Lurie

Yes, I believe that, Rob, but they refused to go any further than
instruct me to do the Ghost Reinstall. I did yhat on another
drive and still didn't get the FAX, so that's a dead end. It
seems to me that Microsoft should provide a download of the
FAX (like they did of Recovery Console) but I hate to bother
them via the Online Tech Support option./wbl/
 
W

William B. Lurie

Thank you, Morgana, I may ask you for copies of
the files it needs.....of which there will be
several, all starting with 'fx' and with .dll
extension. Do you have a website where you could
put files for me to download and install? /wbl/
 
M

Morgana.

Thank you, Morgana, I may ask you for copies of
the files it needs.....of which there will be
several, all starting with 'fx' and with .dll
extension. Do you have a website where you could
put files for me to download and install? /wbl/

vw William ...
Sorry .. do not have web site
will be happy to send them
where you wish
if you like ....

Morgana.
 
S

Sharon F

Sharon, I tried what you said, as I did last year at Rob's
direction. I just tried it with two different XP CDs.
It prompted, saying it needed file fxsevent.dll and
I browsed to i386 on the CD, and when I hit Enter, it
changed what was in my windows to \f\i386 or almost that,
but it never found the .dll file. Browsing on the CD I
find a zillion files starting ith fx .... and all with extension
.dl_ .....

I remember when you tried this before. I don't have much hope for you being
able to install this from the eMachine recovery CD. You exhausted just
about every possibility there the last time you tried this.

I was hoping that you would be able to get this installed using the
friend's CD that you got the Recovery Console from. It sounds like that is
a more standard CD.

When I installed this program, I used the wizard from Control Panel. I
prefer that over the wizard from the CD (which I've never used). All I had
to do was insert the XPCD when prompted and, I believe, I had to select the
i386 folder as well. It really was that simple (I didn't have to rummage
around for files).

If I remember correctly I also had to use Printer and Fax folder to
manually install a fax printer. That may or may not get installed by the
Fax applet. If it doesn't appear, the recommended solution is to add it
manually.

Even though the file name is different, the resolution in this article is
the suggested method for working through the problem you're facing:

"Cannot Copy File Fxscfgwz.dll" Error Message When You Try to Install
Windows XP Fax Services
http://support.microsoft.com/default.aspx?scid=kb;en-us;822799&Product=winxp

PS: If it's any consolation, the MS Fax program is very basic - capable of
sending one page faxes only. After sending a copy of a receipt via Fax, I
uninstalled it.
 
S

Sharon F

Thank you, Morgana, I may ask you for copies of
the files it needs.....of which there will be
several, all starting with 'fx' and with .dll
extension. Do you have a website where you could
put files for me to download and install? /wbl/

If you're going to go this route (which I'm not to sure will work), you
could expand the DL_ files from your CD.

Directions for how to Expand a file can be found in this article:

Description and Explanation of a Cabinet File
http://support.microsoft.com/default.aspx?scid=kb;en-us;310435&Product=winxp
 
W

William B. Lurie

Sharon said:
If you're going to go this route (which I'm not to sure will work), you
could expand the DL_ files from your CD.

Directions for how to Expand a file can be found in this article:

Description and Explanation of a Cabinet File
http://support.microsoft.com/default.aspx?scid=kb;en-us;310435&Product=winxp
Sharon, I have done what you recommended earlier.....
I tried the Add/Remove route, and when it asks where the
files are, I insert the CD and tell it i386 just as
you did, and it doesn't find them. I suspect it's because
the XP Installation CD I borrowed has them as .dl_ files
and not .dll .... I don't understand why this should be.

So the two routes I have are to have the kind soul e-mail me
all of the files that are needed (of which I don't even have
a list), or convert the .dl_ files one at a time when they
are asked for, to .dll files, and put them somewhere, where
they can be found.

They are not on my OEM CD because that contains only a GHOST
image of what they supplied initially, and of course that included
no FAX stuff.

Most people aren't this persistent. Most people just give up in
disgust, as I did last year. One thing that isn't clear to me is why
Microsoft isn't willing to make the files available for download,
and another is why the 3 XP installation Cds all have .dl_ files
and yet yours appears to have .dll files.//Bill L.//
 
W

William B. Lurie

Morgana, there are 19 files starting with 'fx' and
with .dl_ extension. I can't ask you to e-mail me all
19, and who knows what else will be needed after
that hurdle is crossed. It really would be more proper
for the people closer to Microsoft to do it, and I've
been hoping they'd pick up the ball instead of letting
me fumble it.
Bill L.
 

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