XP GETTING OLD REAL FAST

[Guest]

I have a Dell Dimension 4500S, 107 GHz, 256 mb RAM, XP Pro with SP2, BIOS
Phoenix ROM Bios 1010 A03.
XP restarts itself on various occassions and after various time frames. For
instance it restarted itself with 16 minutes, then it didn't restart itself
for hours.
Have lid open on PC so plenty of air is circulating.
Looked in Event Viewer (System) and his is the message I received:
Error code 0000009c, parameter1 00000000, parameter2 8054da70, parameter3
a2000000, parameter4 84010400.
Event Viewer (Application) here is the message:
Windows saved user HOME\Kim registry while an application or service was
still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use.
This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService Account.

I am using 56k dial-up from home and logged on as the administrator.

I have all the power options turned off as well as in the BIOS.

Help!!!

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web site - left hand
column(9C):

http://aumha.org/win5/kbestop.htm

 

[Rock]

I have a Dell Dimension 4500S, 107 GHz, 256 mb RAM, XP Pro with SP2, BIOS
Phoenix ROM Bios 1010 A03.
XP restarts itself on various occassions and after various time frames. For
instance it restarted itself with 16 minutes, then it didn't restart itself
for hours.
Have lid open on PC so plenty of air is circulating.
Looked in Event Viewer (System) and his is the message I received:
Error code 0000009c, parameter1 00000000, parameter2 8054da70, parameter3
a2000000, parameter4 84010400.
Event Viewer (Application) here is the message:
Windows saved user HOME\Kim registry while an application or service was
still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use.
This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService Account.

I am using 56k dial-up from home and logged on as the administrator.

I have all the power options turned off as well as in the BIOS.

Help!!!

See this link:
0x0000009C: MACHINE_CHECK_EXCEPTION
http://aumha.org/win5/kbestop.htm

This indicates a hardware failure. The Event viewer message is probably
not related. Taht message had to do with profile unload issues and
doesn't cause a restart of the computer. If it causes any problem it
might cause a slower shutdown. This error can be handdled by using
UPHclean, the profile clean up manager. But your problem with the
restarts is hardware.

Test the ram with something like memtest86+ from: http://www.memtest.org/.

 

[Lee Chapelle]

I have a Dell Dimension 4500S, 107 GHz, 256 mb RAM, XP Pro with SP2, BIOS
Phoenix ROM Bios 1010 A03.
XP restarts itself on various occassions and after various time frames.
For
instance it restarted itself with 16 minutes, then it didn't restart
itself
for hours.

Get a grip, the problem is with your computer, not with the operating
system.

 

[Kelly]

))) We all love the Sheriff!

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Guest]

all right time for some help

I heard this could be a hardware prob... have a look through device manager.
If you find any probs e.g. an exclamation mark or somthing follow my (below)
instructions

DEVICE MANAGER

To access device manager right click on my computer and then go to
properties. Then navigate to the hardware tab and click on device manager. It
will then populate a list of devices connected to your computer. Click on the
device that is causing you problems and right click on it and then click
uninstall. Once you have uninstalled it, restart your computer. Then it will
rediscover the new device. Use driver for it off the manufacturers website
(when you install the driver).

If you do this and know its a hw prob but can not fix it ring the manufacturer

Okay if it is not that it could be a system service. Try running an msconfig
diagnostic

MSCONFIG

http://netsquirrel.com/msconfig/
http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/prmb_tol_dxth.asp
This explains all details of how to use the utility.

In brief what you will need to do is go to the start menu then go to the run
command box. Once there type “msconfigâ€. This will bring up the Microsoft
Configuration Utility. Once in it there are two options.

1. If you believe you know what is causing the problem go through to the
services tab. Click on the hide all Microsoft services tab. Then go through
the list and untick what you think is causing you problems. Be careful, but
do not worry. If you untick a vital services MS will automatically retick it
on restart. Next go to the startup tab. Untick everything that you think may
be causing you the problem and then apply your changes, and restart your
computer to see if you are still experiencing the problem.
2. If number one does not work or you do not know what is causing the
problem do the following. In the Microsoft Configuration Utility’s welcome
screen, click diagnostic startup. Restart the computer. Do you have the same
problem? If so then use system restore (located in the start menu’s
accessories tab) to undo the msconfig change. If it has it is now your job to
find what was causing the problem. So to the services tab. Click on the hide
all Microsoft services tab. Then go through the list and retick 5 services
(at a time i.e. between each restart) and find what you think is causing your
problems. Be careful, but do not worry. If you untick a vital services MS
will automatically retick it on restart. Next go to the startup tab. Retick 5
programs (at a time i.e. between each restart) and find what you think is
causing your problems. Then apply your changes, and restart your computer to
see if you are still experiencing the problem.

As a last resort you may need to repair windows

THE REPAIR CONSOLE

This method will reinstall Windows XP, and delete all drivers and windows
updates, BUT IT WILL NOT DELETE YOUR PROGRAMS OR FILES!

To use it you need to insert your Windows XP CD, and then restart your
computer. Then when the boot screen comes up, click ‘boot from cd’ and once
the XP cd has loaded, select the repair console.

Here are some websites that describe the process
http://support.microsoft.com/kb/314058/EN-US/ Please not this is very detailed
http://www.michaelstevenstech.com/XPrepairinstall.htm this is quite a good
step by step guide which I recommend printing off and looking at while doing
your first repair

Do not worry. Repairs are very easy, but afterwards you will need to
reinstall drivers, and run Windows Update.

I hope that helped

cheers

Quintin

 

[Kelly]

Quintin,

Stop this, please!

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Joshua Smith [MSFT]]

Hi Okie,

Quite often these are caused by faulty drivers or bad memory. To determine
what driver is causing the problem I need you to enable driver verifier.
Steps:
1) Windows Key + R
2) Type in 'verifier' and hit enter
3) Make sure 'Create Standard Setting' is selected and hit next
4) Click on 'Select all drivers installed on this computer' and hit Finish
5) Reboot

There is a possibility that your computer will crash on reboot. If this
occurs hit F8 when rebooting just before the windows logo screen and select
the safe mode boot option. Follow the same steps above but on step 4 choose
'Select driver names from a list'; hit next; check the box next to any
driver where the provider is not Microsoft; hit Finish; reboot.

This will slow the performance of you computer a little while enabled but
will hopefully catch the driver causing corruption. Next time you crash
the blue screen will hopefully say something like
"DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
corresponding minidump (by default it is at c:\windows\Minidump ) my way.
If you have any questions or I didn't explain something well enough don't
hesitate to e-mail me (remove "online") back. Good Luck,


Joshua Smith
OpenGL Test Lab
Microsoft