XP automatically restart after change monitor

[Amy]

Could anybody help? My computer keeps automatically
restarts after changed my CRT monitor to Viewsonic LCD
VG700. windows error message says it's caused by a
device driver, from blue screen death message, it seems a
trid3d.dll file - a Trident video driver caused problem.
I can't find the updated driver from Trident website.
should I change driver/video adapter? what should I do?

The video driver information is bellow:

Trident video accelerator blade 3D/Promedia. PCI bus 1,
device 0, function 0.
Memory size: 8MB. DAC type: Integrated RAMDAC. Bios
information: 1.12 <DA> <GL113Beta05>.

Driver provider: microsoft. Driver date: 6/6/2001,
driver version: 5.1.2001.0

Driver file details: trid3dm.sys, file version:
5.1.2471.0032(ReleaseBinaries.000421-1946)
trid3d.dll, file version:
5.1.2471.0046 (ReleaseBinaries.000421-1946)

CPU: AMD Athlon(tm) XP2000+, 1.67GHz, 504 MB RAM

LCD: ViewSonic VG700

OS: WindowsXP professional

Resolution 1280x1024, color 16bit, refresh rate 60 Herz

Blue screen death message:

A problem has been detected and windows has been shut
down to prevent damage to your computer.

Check to be sure you have adequate disk space. If a
driver is identified in the stop message, disable the
driver or check with manufacturer for driver updates.
Try changing video adapters.

Check with your hardware vendor for any BIOS updates.
Disable BIOS memory options suh as caching or shadowing.

If you need to use safe mode to remove or disable
components, restart your computer, press F8 to select
advanced startup options, then select safe mode.

Technical Information:
STOP: 0x0000008E(0xC0000005, 0xBFF121CD, 0xF5564894,
0x00000000)
Trid3d.dll - Address BFF121CD base at BFF10000, DateStamp
3b7d92f4

Beginning dump of physical memory. Physical memory dump
complete.
Contact your system administrator or technical support
group for further assistance



Thank you for your help!

Amy

 

[purplehaz]

It's most likely a conflict between the LCD monitor drivers and the video
card driver. Try to update both. I had a similar prob when I first got my
LCD. If updating both does not help, you may need to get a new video card or
another kind of lcd. My ati and samsung lcd seem to work good together. I've
seen where the updated drivers just didn't jive and nothing would make them
go except getting a new video card. Updating the bios is always an option as
well, especially if your video card is agp. Good luck.

 

[John Dingley]

Make sure your old monitor is deleted from the Device Manager.
..

Make sure the new monitor is listed in device manager, If not use add new
hardware to add your new monitor.