Xerox Phaser 6100 reprints everything on startup

[Guest]

I'm using a Xerox Phaser 6100 and connecting to it via the ethernet port on
my computer. It prints everything fine, but then when I restart the computer
it insists on printing everything again, so I get into the office each
morning to discover that the printer is printing yesterday's items a second
time.

I've already disabled the Xerox Printing Scout since that was crashing every
few seconds, but I can't work out why the computer would do this if
everything has already printed successfully.

 

[Alan Morris [MSFT]]

Are the jobs retained in the queue after they are printed?

HP has this issue and it can be corrected by unchecking Bidirectional on the
Ports tab of printer properties.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Yes the jobs are, they seem to keep the status "sent to printer" and not get
beyond that.

Having said that, I upgraded the firmware and did a new install of the
printer on my machine with slightly different drivers and I now seem to have
one working version and one broken version.

M

Are the jobs retained in the queue after they are printed?

HP has this issue and it can be corrected by unchecking Bidirectional on the
Ports tab of printer properties.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I'm using a Xerox Phaser 6100 and connecting to it via the ethernet port
on
my computer. It prints everything fine, but then when I restart the
computer
it insists on printing everything again, so I get into the office each
morning to discover that the printer is printing yesterday's items a
second
time.

I've already disabled the Xerox Printing Scout since that was crashing
every
few seconds, but I can't work out why the computer would do this if
everything has already printed successfully.

 

[Alan Morris [MSFT]]

When the jobs are in the "sent to printer" state the monitor of bidi
supported by the device is supposed to send information back to the spooler
when the job is actually printed. I suppose Print Scout might have
performed this function.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Yes the jobs are, they seem to keep the status "sent to printer" and not
get
beyond that.

Having said that, I upgraded the firmware and did a new install of the
printer on my machine with slightly different drivers and I now seem to
have
one working version and one broken version.

M

Are the jobs retained in the queue after they are printed?

HP has this issue and it can be corrected by unchecking Bidirectional on
the
Ports tab of printer properties.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

I'm using a Xerox Phaser 6100 and connecting to it via the ethernet
port
on
my computer. It prints everything fine, but then when I restart the
computer
it insists on printing everything again, so I get into the office each
morning to discover that the printer is printing yesterday's items a
second
time.

I've already disabled the Xerox Printing Scout since that was crashing
every
few seconds, but I can't work out why the computer would do this if
everything has already printed successfully.