Working LAN, but no client Internet -Again

G

Guest

I have a problem with my mixed wired and wireless home lan and haven't been
able to connect to the internet.

I have a Linksys router and access point

My laptops have always been able to make it out and ping everything on my
workgroup. My sons pc would make it out to the internet, but I just installed
a wireless in place of a wired ethernet adapter (due to a new location for
the ethernet wiring caused by a change from dsl to optic fiber wan ) and it
has lost the internet.

The desktops can no longer ping the router so I know I wont make the
internet server. I can get the network connection details and they are the
same as the router info except for the Individual Computer IP address

I have not been able to get this one worked out and currently on the verge
of a hair twisting fit.

Any usefull help would be greatly appreciated

Jim



My desktop has had this problem since I tried to install a wireless ethernet
adapter many moons ago and I can't ping the router
 
G

Guest

Forgot info

On good internet laptop I see my specific DNS to the Internet server at
Minetfiber.net when I do an ipconfig and the network conection details look
good
 
R

Robert L [MS-MVP]

posting the result of ipconfig /all may help.

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I have a problem with my mixed wired and wireless home lan and haven't been
able to connect to the internet.

I have a Linksys router and access point

My laptops have always been able to make it out and ping everything on my
workgroup. My sons pc would make it out to the internet, but I just installed
a wireless in place of a wired ethernet adapter (due to a new location for
the ethernet wiring caused by a change from dsl to optic fiber wan ) and it
has lost the internet.

The desktops can no longer ping the router so I know I wont make the
internet server. I can get the network connection details and they are the
same as the router info except for the Individual Computer IP address

I have not been able to get this one worked out and currently on the verge
of a hair twisting fit.

Any usefull help would be greatly appreciated

Jim



My desktop has had this problem since I tried to install a wireless ethernet
adapter many moons ago and I can't ping the router
 
G

Guest

I am back with the network hardware configuration, ipconfig info, and route
info. Also unable to ping anything from Dads_Desktop...

Hardware configuration:
Wan ethernet conn 192.168.1.0 > Linksys BFR41 (in GATEWAY
mode)192.168.1.1>Hub>Vonage Adapter 192.168.1.2,-Hub> Linksys
WAP11192.168.1.2; Dads_Vaio, Chris_a, -Hub> Dads_Desktop 192.168.1.6

ipconfig info:

This from my laptop aka DADS_VAIO
Windows IP Configuration
Host Name . . . . . . . . . . . . : DADS_VIAO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : minetfiber.net
Ethernet adapter PARADISENET Wireless:
Connection-specific DNS Suffix . : minetfiber.net
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG
Network Connection
Physical Address. . . . . . . . . : 00-13-02-0C-C7-EB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 205.171.3.65
205.171.2.65
209.237.84.16
Lease Obtained. . . . . . . . . . : Thursday, September 21, 2006
8:44:12 AM
Lease Expires . . . . . . . . . . : Friday, September 22, 2006
8:44:12 AM

This from my desktop aka DADS_DESKTOP
Windows IP Configuration
Host Name . . . . . . . . . . . . : DADS_DESKTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : minetfiber.net
Ethernet adapter PARADISENET:
Connection-specific DNS Suffix . : minetfiber.net
Description . . . . . . . . . . . : Linksys LNE100TX(v5) Fast
Ethernet Adapter #2
Physical Address. . . . . . . . . : 00-04-5A-8D-94-29
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.6
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 205.171.3.65
205.171.2.65
209.237.84.16
Lease Obtained. . . . . . . . . . : Thursday, September 21, 2006
2:01:51 PM
Lease Expires . . . . . . . . . . : Friday, September 22, 2006
2:01:51 PM


This from my laptop aka DADS_VAIO

Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 13 02 0c c7 eb ...... Intel(R) PRO/Wireless 3945ABG Network
Connection - Packet Scheduler Miniport
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 30
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.4 192.168.1.4 30
192.168.1.4 255.255.255.255 127.0.0.1 127.0.0.1 30
192.168.1.255 255.255.255.255 192.168.1.4 192.168.1.4 30
224.0.0.0 240.0.0.0 192.168.1.4 192.168.1.4 30
255.255.255.255 255.255.255.255 192.168.1.4 192.168.1.4 1
Default Gateway: 192.168.1.1
Persistent Routes:
None

This from my desktop aka DADS_DESKTOP
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 04 5a 8d 94 29 ...... Linksys LNE100TX(v5) Fast Ethernet Adapter
#2 - Packet Scheduler Miniport

Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.6 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.6 192.168.1.6 20
192.168.1.6 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.6 192.168.1.6 20
224.0.0.0 240.0.0.0 192.168.1.6 192.168.1.6 20
255.255.255.255 255.255.255.255 192.168.1.6 192.168.1.6 1
Default Gateway: 192.168.1.1
Persistent Routes:
None
 
S

smuzoen

Some really basic stuff first
1. Remove ALL firewalls (e.g. Zone alarm) and if possible turn off
firewall features of router.
2. Disable in Harware manager the ethernet adapters (I have sometimes
found machines having difficulty with 2 network cards)
3. The fact one pc can get out to internet would say there are problems
with the laptops/pc rather than the router
4. Being a wirless connection can you see the access point (can you
ping any of the other computers)
5. I am assuming you have set the pc's to get ip automatically (i see
DHCP enabled?)

I think you need to look at the actual computers as this seems to where
problem is
Need more info
Anthony
 
G

Guest

The problem is with the desktop PC the only firewall installed is the one in
Windoze.

The problem is On good internet laptop I see my specific DNS to the Internet
server at Minetfiber.net when I do an ipconfig and the network conection
details look
good

On bad internet desktop i can see the network connection details and have an
established lease thru the default gateway. So they also look good.

But still no internet connection???
 
C

Chuck

The problem is with the desktop PC the only firewall installed is the one in
Windoze.

The problem is On good internet laptop I see my specific DNS to the Internet
server at Minetfiber.net when I do an ipconfig and the network conection
details look
good

On bad internet desktop i can see the network connection details and have an
established lease thru the default gateway. So they also look good.

But still no internet connection???
Click to expand...

Jim,

Besides the known personal firewalls, there are numerous other security products
and settings that could cause your problem. Read this article with an open
mind.
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html

Look at the NetBT setting, for instance, on each computer.
<http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html>
http://nitecruzr.blogspot.com/2006/04/netbios-over-tcpip.html

And look at "browstat status", "net config server", and "net config
workstation", from each computer, too. Read this article, and linked articles,
and follow instructions precisely (download browstat!):
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp

Depending upon where the problem is, any or all of the above procedures may be
useful. You may also want to consider how you diagnose your problem.
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html
 
G

Guest

1. The firewall involved is the windows version.

1. The PC that is not making it to the internet is a wired ethernet. There
is no firewall at the router since NIS2006&7 is used at the other computers.

2. There is only 1 wired ethernet card in the affected PC.

3. I can see the other computers in win explorer and do file copies and
printing to the desktop since it is used as the print server.

4. Wired Desktop PC (see 2).

5. What could be the culprit (hardware / software)if I see it and it does
everything in item 3???
 
G

Guest

Here are the Netdiag results also


Computer Name: DADS_DESKTOP
DNS Host Name: DADS_DESKTOP
System info : Windows 2000 Professional (Build 2600)
Processor : x86 Family 6 Model 6 Stepping 2, AuthenticAMD
List of installed hotfixes :
KB893803v2
KB915865
Q147222


Netcard queries test . . . . . . . : Passed



Per interface results:

Adapter : Local Area Connection 9

Netcard queries test . . . : Passed

Host Name. . . . . . . . . : DADS_DESKTOP.minetfiber.net
IP Address . . . . . . . . : 192.168.1.5
Subnet Mask. . . . . . . . : 255.255.255.0
Default Gateway. . . . . . : 192.168.1.1
Dns Servers. . . . . . . . : 205.171.3.65
205.171.2.65
209.237.84.16

IpConfig results . . . . . : Failed
Pinging DHCP server - not reachable
WARNING: DHCP server may be down.

AutoConfiguration results. . . . . . : Passed

Default gateway test . . . : Failed
No gateway reachable for this adapter.

NetBT name test. . . . . . : Passed
[WARNING] At least one of the <00> 'WorkStation Service', <03>
'Messenger Service', <20> 'WINS' names is missing.

WINS service test. . . . . : Skipped
There are no WINS servers configured for this interface.


Global results:


Domain membership test . . . . . . : Passed
Dns domain name is not specified.
Dns forest name is not specified.


NetBT transports test. . . . . . . : Passed
List of NetBt transports currently configured:
NetBT_Tcpip_{79B1182B-3494-416A-B257-64D9A92BD6EF}
1 NetBt transport currently configured.


Autonet address test . . . . . . . : Passed


IP loopback ping test. . . . . . . : Passed


Default gateway test . . . . . . . : Failed

[FATAL] NO GATEWAYS ARE REACHABLE.
You have no connectivity to other network segments.
If you configured the IP protocol manually then
you need to add at least one valid gateway.


NetBT name test. . . . . . . . . . : Passed
[WARNING] You don't have a single interface with the <00> 'WorkStation
Service', <03> 'Messenger Service', <20> 'WINS' names defined.


Winsock test . . . . . . . . . . . : Passed


DNS test . . . . . . . . . . . . . : Passed
[WARNING] The DNS host name 'DADS_DESKTOP' valid only on Windows 2000
DNS Servers. [DNS_ERROR_NON_RFC_NAME]


Redir and Browser test . . . . . . : Passed
List of NetBt transports currently bound to the Redir
NetBT_Tcpip_{79B1182B-3494-416A-B257-64D9A92BD6EF}
The redir is bound to 1 NetBt transport.

List of NetBt transports currently bound to the browser
NetBT_Tcpip_{79B1182B-3494-416A-B257-64D9A92BD6EF}
The browser is bound to 1 NetBt transport.


DC discovery test. . . . . . . . . : Skipped


DC list test . . . . . . . . . . . : Skipped


Trust relationship test. . . . . . : Skipped


Kerberos test. . . . . . . . . . . : Skipped


LDAP test. . . . . . . . . . . . . : Skipped


Bindings test. . . . . . . . . . . : Passed


WAN configuration test . . . . . . : Skipped
No active remote access connections.


Modem diagnostics test . . . . . . : Passed

IP Security test . . . . . . . . . : Passed
Service status is: Started
Service startup is: Automatic
IPSec service is available, but no policy is assigned or active
Note: run "ipseccmd /?" for more detailed information


The command completed successfully
 
C

Chuck

I am back with the network hardware configuration, ipconfig info, and route
info. Also unable to ping anything from Dads_Desktop...

Hardware configuration:
Wan ethernet conn 192.168.1.0 > Linksys BFR41 (in GATEWAY
mode)192.168.1.1>Hub>Vonage Adapter 192.168.1.2,-Hub> Linksys
WAP11192.168.1.2; Dads_Vaio, Chris_a, -Hub> Dads_Desktop 192.168.1.6

ipconfig info:

This from my laptop aka DADS_VAIO
Windows IP Configuration
Host Name . . . . . . . . . . . . : DADS_VIAO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : minetfiber.net
Ethernet adapter PARADISENET Wireless:
Connection-specific DNS Suffix . : minetfiber.net
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG
Network Connection
Physical Address. . . . . . . . . : 00-13-02-0C-C7-EB
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 205.171.3.65
205.171.2.65
209.237.84.16
Lease Obtained. . . . . . . . . . : Thursday, September 21, 2006
8:44:12 AM
Lease Expires . . . . . . . . . . : Friday, September 22, 2006
8:44:12 AM

This from my desktop aka DADS_DESKTOP
Windows IP Configuration
Host Name . . . . . . . . . . . . : DADS_DESKTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : minetfiber.net
Ethernet adapter PARADISENET:
Connection-specific DNS Suffix . : minetfiber.net
Description . . . . . . . . . . . : Linksys LNE100TX(v5) Fast
Ethernet Adapter #2
Physical Address. . . . . . . . . : 00-04-5A-8D-94-29
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.6
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 205.171.3.65
205.171.2.65
209.237.84.16
Lease Obtained. . . . . . . . . . : Thursday, September 21, 2006
2:01:51 PM
Lease Expires . . . . . . . . . . : Friday, September 22, 2006
2:01:51 PM


This from my laptop aka DADS_VAIO

Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 13 02 0c c7 eb ...... Intel(R) PRO/Wireless 3945ABG Network
Connection - Packet Scheduler Miniport
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.4 30
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.4 192.168.1.4 30
192.168.1.4 255.255.255.255 127.0.0.1 127.0.0.1 30
192.168.1.255 255.255.255.255 192.168.1.4 192.168.1.4 30
224.0.0.0 240.0.0.0 192.168.1.4 192.168.1.4 30
255.255.255.255 255.255.255.255 192.168.1.4 192.168.1.4 1
Default Gateway: 192.168.1.1
Persistent Routes:
None

This from my desktop aka DADS_DESKTOP
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 04 5a 8d 94 29 ...... Linksys LNE100TX(v5) Fast Ethernet Adapter
#2 - Packet Scheduler Miniport

Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.6 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.1.0 255.255.255.0 192.168.1.6 192.168.1.6 20
192.168.1.6 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.6 192.168.1.6 20
224.0.0.0 240.0.0.0 192.168.1.6 192.168.1.6 20
255.255.255.255 255.255.255.255 192.168.1.6 192.168.1.6 1
Default Gateway: 192.168.1.1
Persistent Routes:
None
Click to expand...

Jim,

I can see the frustration here. Part of it may involve the multitude of
symptoms that you are faced with.
1) You earlier stated that "The desktops can no longer ping the router".
2) You earlier stated that "My sons pc ... has lost the internet.".
3) You now state that "I can see the other computers in win explorer and do file
copies and printing to the desktop since it is used as the print server.".

Let's attack each symptom, one at a time.
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

1) Can DADS_DESKTOP not ping the router? What do you get for "ping
192.168.1.1"?
2) What is the exact symptom of "My sons pc ... has lost the internet."?

For symptoms that concern Internet connectivity, diagnose that.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html

And for symptoms that concern file sharing (Windows Networking), diagnose that.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html
 
G

Guest

1) Can DADS_DESKTOP not ping the router? What do you get for "ping
192.168.1.1"?
Nope

2) What is the exact symptom of "My sons pc ... has lost the internet."?
Click to expand...

I have been able to hit the internet after an unistall and removing the
registry calls and doing a restart, but if I do another restart I will get
the BSofD
 
G

Guest

For symptoms that concern Internet connectivity, diagnose that.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html

SERVICE_NAME: browser
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

Browser service in services wizard not shown

Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 10/5/2006
Time: 12:39:38 PM
User: N/A
Computer: DADS_DESKTOP
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{79B1182B-3494-416A-B257-64D9A92BD6EF}. The
backup browser is stopping.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 40 00 00 00 @...

also went through black viper services setting for ideas and didn't find any
great inconsistancies that would cause a no packets sent issue???
 
C

Chuck

1) Can DADS_DESKTOP not ping the router? What do you get for "ping

I have been able to hit the internet after an unistall and removing the
registry calls and doing a restart, but if I do another restart I will get
the BSofD
Click to expand...

Well, a BSOD is a bit more severe than the typical "... has lost the internet."
symptom. Maybe that should be diagnosed first. Which registry calls do you
remove? What reference motivated you to remove registry calls?

Or, we could try and diagnose things a bit with CPSServ, run on both computers.
<http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html>
http://nitecruzr.blogspot.com/2006/04/cpsserv-comprehensive-psservice-source.html
 
G

Guest

G

Guest

OK Chuck here is the service info...


For symptoms that concern Internet connectivity, diagnose that.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html

SERVICE_NAME: browser
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0

Browser service in services wizard not shown

Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 10/5/2006
Time: 12:39:38 PM
User: N/A
Computer: DADS_DESKTOP
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{79B1182B-3494-416A-B257-64D9A92BD6EF}. The
backup browser is stopping.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 40 00 00 00 @...

also went through black viper services setting for ideas and didn't find any
great inconsistancies that would cause a no packets sent issue???





Chuck said:
Jim,

I can see the frustration here. Part of it may involve the multitude of
symptoms that you are faced with.
1) You earlier stated that "The desktops can no longer ping the router".
2) You earlier stated that "My sons pc ... has lost the internet.".
3) You now state that "I can see the other computers in win explorer and do file
copies and printing to the desktop since it is used as the print server.".

Let's attack each symptom, one at a time.
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

1) Can DADS_DESKTOP not ping the router? What do you get for "ping
192.168.1.1"?
2) What is the exact symptom of "My sons pc ... has lost the internet."?

For symptoms that concern Internet connectivity, diagnose that.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-internet-service.html

And for symptoms that concern file sharing (Windows Networking), diagnose that.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html>
http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html
Click to expand...
 

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shared internet connection to desktop pc via wireless laptop 4
Connect ethernet router cable to wireless adapter 3
Can browse LAN but not internet 7
Zero Upload Speed 6

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