word safe mode

[Guest]

I have Office XP professional and all of a sudden Word is wanting to open in
safe mode. I uninstalled the program and reindstalled it and it still does
it. I clicked on help and there are no disabled progams. Excel and
Outlook work fine. I also clicked on repair and that didn't fix the problem.
Any suggestions?

 

[Dian D. Chapman, MVP]

Make sure your temp folder is clear. See this article for details...

http://www.mousetrax.com/maintain.html

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html

 

[Guest]

I cleared the temp file and I am still having the same problem. What can I
try next?
Beverly

 

[Dian D. Chapman, MVP]

Rename the Normal.dot to Normal.old and reopen Word to get a new
Normal.dot.

Also try starting Word with the /a switch. The following two articles
will provide more info.

Normal.dot Template-Explained
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=151

Add-ins...One of Word's Most Common Problems
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=282

Good luck!

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html

 

[Guest]

Thank you Dian,
Renaming the normal.dot worked. I had 2 normal.dot files and one that said
~$normal.dot. I renamed them all.

Beverly

 

[Graham Mayor]

Given that you had ~$normal.dot - see also
http://www.gmayor.com/what_to_do_when_word_crashes.htm

--
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Graham Mayor - Word MVP

My web site www.gmayor.com

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[Dian D. Chapman, MVP]

You're welcomed. But DO follow Graham's info in his post to this
thread since any file beginning with a tilde ( ~ ) is a temp
(temporary) file. Those SHOULD go away when you close the program. If
they don't...they're crashed files.

This article will also explain this info:
www.mousetrax.com/maintain.html.

Dian D. Chapman, Technical Consultant
Microsoft MVP, MOS Certified
Editor/TechTrax Ezine

Free MS Tutorials: http://www.mousetrax.com/techtrax
Free Word eBook: http://www.mousetrax.com/books.html
Optimize your business docs: http://www.mousetrax.com/consulting
Learn VBA the easy way: http://www.mousetrax.com/techcourses.html