Word open slow

  • Thread starter Robert L [MVP - Networking]
  • Start date
R

Robert L [MVP - Networking]

This troubleshooting may help,

Slow when accessing the file located on a server You experience slow performance when you open, save, close, delete, ... When you try to open a Microsoft Word file, you may receive the following error ...
www.chicagotech.net/troubleshooting/windowsslow1.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Hi all

i have a wearied problem?
i have a server with windows 2k SBS installed, also i have number of clients
with Win XP SP2 ?and MS word 2003 SP2?

when i try to open anything from the server its works great
but the problem that when i try to open a file (document, template, or even
text file) using word ?it take a lot of time.?
when i open the same file using another application (ex: Notepad)?
its opened as usual.?
i tried many thing like installing a local printer and use it as default
resets the fonts to default
also i copied documents to a client shared folder and its opened fast?

and if i try to open it from my drive (not mapped) its also opened fast
please help

Fadi
 
F

Fadi

Hi all

i have a wearied problem?
i have a server with windows 2k SBS installed, also i have number of clients
with Win XP SP2 ?and MS word 2003 SP2?

when i try to open anything from the server its works great
but the problem that when i try to open a file (document, template, or even
text file) using word ?it take a lot of time.?
when i open the same file using another application (ex: Notepad)?
its opened as usual.?
i tried many thing like installing a local printer and use it as default
resets the fonts to default
also i copied documents to a client shared folder and its opened fast?

and if i try to open it from my drive (not mapped) its also opened fast
please help

Fadi
 
F

Fadi

Thanks Robert for you reply
i'll check tomorrow and post back.
but about the topic you send,
=======================
Causes:
1. The server has a backup software running.
No.

2. A ant-virus software is scanning on the server.
i tried to stop it with no chance.

3. A backup software agent or Open Transaction Manager is installed on
your computer.
I'll check.

4. The server has RAID 5/10 and one of Hard Disks is failed.
No.

5. The server has a hardware issue.
I'll check, but it seems not. how could i know?!


Thanks in advance.

Fadi
 
F

Fadi

Hi again
problem solved
i tried to uninstall my antivirus and its worked great (for now)

Thanks Robert and best regards

Fadi
 
L

Lanwench [MVP - Exchange]

In
Fadi said:
Hi again
problem solved
i tried to uninstall my antivirus and its worked great (for now)

I would not leave it uninstalled. Reinstall it, but set its realtime
scanning to "inbound only".
 
F

Fadi

Ya sure
Thanks for advice
But I will re-install it after being completely sure that its the reason
just after few more days

Fadi


"Lanwench [MVP - Exchange]"
In
Fadi said:
Hi again
problem solved
i tried to uninstall my antivirus and its worked great (for now)

I would not leave it uninstalled. Reinstall it, but set its realtime
scanning to "inbound only".

Thanks Robert and best regards

Fadi


Fadi said:
Thanks Robert for you reply
i'll check tomorrow and post back.
but about the topic you send,
=======================
Causes:
1. The server has a backup software running.
No.

2. A ant-virus software is scanning on the server.
i tried to stop it with no chance.

3. A backup software agent or Open Transaction Manager is installed
on your computer.
I'll check.

4. The server has RAID 5/10 and one of Hard Disks is failed.
No.

5. The server has a hardware issue.
I'll check, but it seems not. how could i know?!


Thanks in advance.

Fadi

Robert L [MVP - Networking] wrote:
This troubleshooting may help,

Slow when accessing the file located on a server You experience slow
performance when you open, save, close, delete, ... When you try to
open a Microsoft Word file, you may receive the following error ...
www.chicagotech.net/troubleshooting/windowsslow1.htm


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
Hi all

i have a wearied problem?
i have a server with windows 2k SBS installed, also i have number
of clients
with Win XP SP2 ?and MS word 2003 SP2?

when i try to open anything from the server its works great
but the problem that when i try to open a file (document,
template, or even
text file) using word ?it take a lot of time.?
when i open the same file using another application (ex: Notepad)?
its opened as usual.?
i tried many thing like installing a local printer and use it as
default
resets the fonts to default
also i copied documents to a client shared folder and its opened
fast? and if i try to open it from my drive (not mapped) its also
opened fast please help

Fadi




------=_NextPart_000_003E_01C6EB85.8FF1E410
Content-Type: text/html; charset=Windows-1252
Content-Transfer-Encoding: quoted-printable
X-Google-AttachSize: 2650

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html;
charset=windows-1252"> <META content="MSHTML 6.00.2900.2963"
name=GENERATOR> <STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV>This troubleshooting may help,</DIV>
<DIV>&nbsp;</DIV>
<DIV><A class=l
href="http://www.chicagotech.net/troubleshooting/windowsslow1.htm"><FONT
color=#663399><B>Slow</B> when accessing the file located on a
server</FONT></A>

<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD class=j><FONT size=-1>You experience <B>slow</B>
performance when you
open, save, close, delete, <B>...</B> When you try to open a
Microsoft
<B>Word</B> file, you may receive the following error
<B>...</B><BR><SPAN
class=a><FONT color=#008000><A

href="http://www.chicagotech.net/troubleshooting/windowsslow1.htm">www.chicagotech.net/troubleshooting/windows<B>slow</B>1.htm</A>
</FONT></SPAN></FONT></TD></TR></TBODY></TABLE></DIV>
<DIV><BR>Bob Lin, MS-MVP, MCSE &amp; CNE<BR>Networking, Internet,
Routing, VPN
Troubleshooting on <A
href="http://www.ChicagoTech.net">http://www.ChicagoTech.net</A>
<BR>How to
Setup Windows, Network, VPN &amp; Remote Access on <A
href="http://www.HowToNetworking.com">http://www.HowToNetworking.com</A>
</DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px;
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Fadi" &lt;<A
href="mailto:[email protected]">[email protected]</A>&gt;
wrote in message <A

href="all<BR><BR>i have a wearied problem?<BR>i have a server with
windows 2k SBS
installed, also i have number of clients <BR>with Win XP SP2 ?and
MS word 2003
SP2?<BR><BR>when i try to open anything from the server its works
great<BR>but
the problem that when i try to open a file (document, template,
or even <BR>text file) using word ?it take a lot of
time.?<BR>when i open the same
file using another application (ex: Notepad)?<BR>its opened as
usual.?<BR>i
tried many thing like installing a local printer and use it as
default<BR>resets the fonts to default<BR>also i copied documents
to a client
shared folder and its opened fast?<BR><BR>and if i try to open it
from my
drive (not mapped) its also opened fast<BR>please
help<BR><BR>Fadi<BR><BR><BR><BR></BLOCKQUOTE></BODY></HTML>

------=_NextPart_000_003E_01C6EB85.8FF1E410--
 
G

Guest

This problem can also be caused by ACT!8. The preload setting needs to be
changed from -stayrunning to -preload in:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
 

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