WMM2 refuses to start

[Paul Attryde]

WMM2 refuses to start and gices the error message "cannot be used
because the required audio hardware cannot be found on your computer"

I've already tried uninstalling & reinstalling the drivers for the audio
card without making any difference, so are there any other things I can try?

Paul

 

[John Kelly]

Hi there,

Did you reboot the machine after removing the drivers.

In addition, perhaps the correct approach would be...

1) remove audio card
2) boot machine and remove any references to the audio that are accessible
(See the Device Manager)
3) Power down
4) Install Audio card
5) Boot Machine and go through the "New Hard Ware Found" procedure.

Good Luck

 

[Paul Attryde]

John Kelly spoke thusly on 08-Dec-03 12:56:

Hi there,

Did you reboot the machine after removing the drivers.

Yes

In addition, perhaps the correct approach would be...

1) remove audio card
2) boot machine and remove any references to the audio that are accessible
(See the Device Manager)
3) Power down
4) Install Audio card
5) Boot Machine and go through the "New Hard Ware Found" procedure.

No can do, the audio card's integrated onto the motherboard.

Paul

 

[John Kelly]

OK, got that, then try this...

1) go to the device manager and disable the audio
2) Reboot machine twice...honest
3) Via Device Manager enable audio
4) follow "New device found" etc

 

[Paul Attryde]

John Kelly spoke thusly on 08-Dec-03 13:59:

OK, got that, then try this...

1) go to the device manager and disable the audio

Did that

2) Reboot machine twice...honest

Did that...honest

3) Via Device Manager enable audio

Did that

4) follow "New device found" etc

No hardware wizard appeared, so either I disabled the wrong thing or
it's just completely broke

Coming at this from a different angle, what is it that WMM is actually
looking for?

 

[diamond]

i am getting an error message each time i load mm. it
just automatically says it is sending an error message
and than clicks off . what can i do? i am not a techy.
d