WMM 2.1 Crashes When I Try to Capture Video From External Device

[Guest]

Help! I'm running Media Center 2005 with SP2. Every time I open Move Maker
and
click the link to capture video from an external device I get the error
message telling me Movie Maker must close, along with the Dr. Watson
Postmortem screen. It's not crashing my whole system, but the functionality
of Movie Maker is lost to
me and I'd like to solve it.

Movie Maker is included in SP2, but Microsoft won't let me download MM
separately or download SP2 for reinstall because the Update feature scans my
machine and says it's already installed. I'm not really interested in
backing stuff up and doing and entire system restore.

Does anybody have any thoughts on how to solve this? I'd really appreciate
any help you can give.

Thanks,

-Mike

 

[Wojo]

You can manually download and install SP2 from here:
http://tinyurl.com/5bobl
Or you can try a system restore back to a point when Movie Maker was
working.

 

[Guest]

Thanks so much for the quick reply!

I notice that version of SP2 is for IT managers and developers. Any
problems with having this on a single machine?

Thanks again,

-Mike

 

[Wojo]

None so far AFAIK for people that have gone there and used it.

 

[Guest]

Hello, Wojo!

Well, reloading SP2 didn't help. I'm afraid it didn't overwrite the old
corrupted file (which I'm afraid may have been corrupted from the get-go,
precluding system restore).

Further, every time I try to delete a Movie Maker file it somehow retores
itself. I guess maybe I could delete the who folder and the 1386 folder.

Any thoughts on this or any other fixes? Is it time to pay Microsoft for
help (I hope not!)

Thanks so much for your insight and assistance.

-Mike

 

[Wojo]

Hello, Wojo!

Well, reloading SP2 didn't help. I'm afraid it didn't overwrite the old
corrupted file (which I'm afraid may have been corrupted from the get-go,
precluding system restore).

Further, every time I try to delete a Movie Maker file it somehow retores
itself. I guess maybe I could delete the who folder and the 1386 folder.

It is designed to do that which is why people get frustrated when they
decide they want to uninstall WMM because they don't use it.

Any thoughts on this or any other fixes? Is it time to pay Microsoft for
help (I hope not!)

Did you try actually uninstalling SP2?
Then reboot and reinstall it, maybe that'll do the trick.
-Wojo