wireless card not working on Windows Vista

G

Guest

I have an Averatec laptop and since I installed Windows Vista my wireless
device stopped to work. It’s a built in 802.11 b/g wireless card which worked
well on Windows XP. Averatec is refusing to support me because Windows Vista
isn’t the original operating system and so it’s not supported. Despite that,
there is a label glue in the laptop saying "Windows Vista capable". I can’t
be able to find the driver at Windows site. I downloaded the driver at
Avaratec site, but it didn’t work. The executable installed normally on
Windows Vista, but the wireless continues not working. The software says that
the wireless card “does not existâ€! In Averatec site, they say that
"Installation of Windows Vista is not advised at this time based on a Vista
non-compliant video driver". However, I don't have any problem with the video
driver. I downloaded the driver at the card manufacturer (Ralink) site, but
it didn’t work as well (same problem). Please, help me! My laptop is an
AV2260 and my Windows Vista is the Home Premium 64-bit in Portuguese. I’m not
an expert user and I would thank you a lot if you could help me on solving
that problem.
 
B

Barb Bowman

try http://www.ralinktech.com/ralink/Home/Support/Windows.html

I have an Averatec laptop and since I installed Windows Vista my wireless
device stopped to work. It’s a built in 802.11 b/g wireless card which worked
well on Windows XP. Averatec is refusing to support me because Windows Vista
isn’t the original operating system and so it’s not supported. Despite that,
there is a label glue in the laptop saying "Windows Vista capable". I can’t
be able to find the driver at Windows site. I downloaded the driver at
Avaratec site, but it didn’t work. The executable installed normally on
Windows Vista, but the wireless continues not working. The software says that
the wireless card “does not exist”! In Averatec site, they say that
"Installation of Windows Vista is not advised at this time based on a Vista
non-compliant video driver". However, I don't have any problem with the video
driver. I downloaded the driver at the card manufacturer (Ralink) site, but
it didn’t work as well (same problem). Please, help me! My laptop is an
AV2260 and my Windows Vista is the Home Premium 64-bit in Portuguese. I’m not
an expert user and I would thank you a lot if you could help me on solving
that problem.
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
G

Guest

Ricardo,

I didn't determine whether the Belkin PC Express card comes with 64 bit
Vista drivers. My post is only intended to be an idea as an option for your
consideration. There likely are other manufacturers that make PC Express
wireless cards. Vista 64 bit drivers can be hard to find for some devices.
Good luck.
 
G

Guest

I'm facing same problems with my wirless card in vista32. I tried to upgrade
the driver from my laptop vendor's site and it would crash my card every
now-n-then and I would have to reset the adaptor. But then I just let Vista
have it's say and allowed it to install built-in driver that it wanted to.
(PS: The driver installed by vista was older version that the one I had).

So you could try vista installing its own driver. Even windows upgrade can
get you updates that set things right. Did you try these things? Hope it
helps.

Cheers!
Himanshu
 
J

John

You need to gther some data.
Get the EXACT description of your wireless card. From that information
search and find out what chipset your wireless card uses. It's that chipset
manufacturer you need to get the correct drivers from. And it can be a PITA.

Also you can look on the Averatec site for a laptop that uses the same
identical wireless card but comes with Vista installed. It most likely will
be a more expensive model. Grab that model's wireless driver. I had to do
that with an IBM Thinkpad.
 

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