WinXP Home audio driver compatibility

G

Guest

Hi:

I am getting a run-around trying to troubleshoot my speaker connection.
Brand new Gateway 200DX system running WinXP Home with Realtek HD Audio
driver (ver 5.10.0.5172) and Boston Acoustics Digital BA735 speakers. The
speakers worked on my WinME system, and cheap analog Gateway speakers work
fine on this system. Boston Acoustics' Website has troubleshooting for my
issue only if I have a Creative Labs Soundblaster card. These are digital
speakers and I gather that a sound card needs to be digital also. I do not
know how to troubleshoot this further. The Realtek Website needs more
information about my soundcard, but I can't find anything else than what I
posted above. Gateway was useless: techsupport in an echat session
reconfigured my Startup (using msconfig) and then told me to contact Boston
Acoustics, Inc.

Thanks in advance.

Adam
 
H

here

I have an older gateway and the Boston digital speakers and have had trouble
losing the sound now and again.
I found that the sound driver settings where set to autosense which would
cause it to fail. when change to digital they worked okay.

try
right click my computer
properties

Hardware tab
device manager

expand the sound, video and game controllers heading
right click the sound card

properties
settings tab
change the output mode to digital / analogue as appropriate

I also found that any other version of the drivers for my SB 128 (WDM) card
later than
5.12.1.4037
cause the speaker to fail, not sure about earlier ones though

I hope all that helps you.

Orc
 
G

Guest

Hi Orc:

I don't have a chance to change the settings of the driver as the Properties
tab only lists driver details and the additional choices to bullet are "use
audio features on this device" , "do not use", or "do not map through this
device".

I may be resigned to use the crap Gateway speakers.

Adam
 

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