I did the search in the registry log for the error as stated in the
workaround and the "DoRegistryUpdates failed" error does not appear. The
error is not "Access is denied", I receive a error of "You do not have
permission to update Windows XP - Please see your administrator" Towards the
bottom of the "svcpack log" you can see the attemps to install SP 2 with the
results shown.(log attached, see below).
Do you have any other suggestions?
HELP
[svcpack.log]
3.825:
================================================================================
3.825: 2005/01/27 14:55:56.453 (local)
3.825:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update.exe (version 5.5.1005.0)
3.845: Service Pack started with following command line: /si
/ParentInfo:e5819799504b4a48ab300d89736fa9ad
3.885: Return Value From OnACPower = 1
3.885: OnACPower returned value( 0x1 ) which is Equal To 0x1
3.885: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
3.885: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is
not Present
3.885: First Condition in A6Block.Section Succeeded
3.885: Condition succeeded for section A6Block.Section in Line 2 of
PreRequisite
11.136: ---- Old Information In The Registry ------
11.136: Source:C:\WINDOWS\System32\hpbprnfx.exe
11.136: Destination:
11.136: ---- New Information In The Registry ------
11.136: Source:C:\WINDOWS\System32\hpbprnfx.exe
11.136: Destination:
11.246: SetProductTypes: InfProductBuildType=BuildType.IP
11.256: SetAltOsLoaderPath: No section uses DirId 65701; done.
11.326: IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
11.336: DoInstallation:SetupOpenInfFile for OldUninstallInf file
C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3
11.336: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$
16.644: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active
Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName
failed :0x2
16.654: Conditional load of section WindowsMessenger.Condition succeeded
76.189: ref tag c:\windows\servicepackfiles\i386\sp1.cab does not exist
76.189: ref tag c:\windows\driver cache\i386\sp2.cab does not exist
76.189: ref tag c:\windows\servicepackfiles\i386\sp2.cab does not exist
76.590: Starting AnalyzeComponents
76.600: AnalyzePhaseZero used 10 ticks
76.600: No
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\updtblk.inf file.
85.002:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT
trusts inf c:\windows\inf\oem3.inf of device
PCI\VEN_1217&DEV_7113&SUBSYS_011D1028&REV_20\4&39A85202&0&08F0
85.172:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem3.CAT
trusts inf c:\windows\inf\oem3.inf of device
PCI\VEN_1217&DEV_7113&SUBSYS_011D1028&REV_20\4&39A85202&0&09F0
86.034: Third Party Provider = Intel for
PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_81\3&61AAA01&0&F0
86.895: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24C2&SUBSYS_45418086&REV_01\3&61AAA01&0&E8
87.025: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24C4&SUBSYS_45418086&REV_01\3&61AAA01&0&E9
88.597: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24C7&SUBSYS_45418086&REV_01\3&61AAA01&0&EA
89.028: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24CA&SUBSYS_45418086&REV_01\3&61AAA01&0&F9
89.218: Third Party Provider = Intel for
PCI\VEN_8086&DEV_24CC&SUBSYS_00000000&REV_01\3&61AAA01&0&F8
89.619: Third Party Provider = Intel for
PCI\VEN_8086&DEV_3340&SUBSYS_00000000&REV_03\3&61AAA01&0&00
89.859: Third Party Provider = Intel for
PCI\VEN_8086&DEV_3341&SUBSYS_00000000&REV_03\3&61AAA01&0&08
91.531:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0000
91.692:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0001
91.812:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0002
91.932:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0003
92.052:
C:\WINDOWS\System32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem13.CAT
trusts inf c:\windows\inf\oem13.inf of device ROOT\CP_FW1MP\0004
94.225: OEM file scan used 17625 ticks
128.955: c:\windows\system32\drivers\mdmxsdk.sys is in the list of oem
drivers...skipping copy!
128.955: c:\windows\system32\mdmxsdk.dll is in the list of oem
drivers...skipping copy!
146.480: c:\windows\system32\ativvaxx.dll is in the list of oem
drivers...skipping copy!
146.480: c:\windows\system32\ati3duag.dll is in the list of oem
drivers...skipping copy!
146.500: c:\windows\system32\drivers\ati2mtag.sys is in the list of oem
drivers...skipping copy!
146.510: c:\windows\system32\ati2dvag.dll is in the list of oem
drivers...skipping copy!
146.510: c:\windows\system32\ati2cqag.dll is in the list of oem
drivers...skipping copy!
148.493: AnalyzePhaseOne: used 71893 ticks
148.493: AnalyzeComponents: Hotpatch analysis disabled; skipping.
148.493: AnalyzeComponents: Hotpatching is disabled.
148.493: FindFirstFile c:\windows\$hf_mig$\*.*
164.526: AnalyzePhaseTwo used 15902 ticks
164.526: AnalyzePhaseThree used 0 ticks
164.536: AnalyzePhaseTwo used 10 ticks
164.536: AnalyzePhaseThree used 0 ticks
192.997: AnalyzePhaseFive used 28461 ticks
194.369: AnalyzePhaseSix used 1372 ticks
194.680: AnalyzeComponents used 118090 ticks
194.680: Downloading 2362 files
194.680: bPatchMode = TRUE
194.690: Inventory complete: ReturnStatus=0, 183354 ticks
194.690: Num Ticks for invent : 183354
250.360: [dumpDownloadTask] Update.exe posting request file to download a
total of 114518147 bytes (61731880 bytes in patches and 52786267 bytes in
fallbacks)
250.410: [dumpDownloadTask] Returning 0xf200
250.410: dumpDownloadTask returned 0xf200 (more files to download)
254.536: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
254.536: DoInstallation: Failed to unregistering spuninst.exe for recovery.
254.596: Service Pack 2 installation did not complete.
254.596: Update.exe extended error code = 0xf200
5.228:
================================================================================
5.258: 2005/01/27 15:30:42.190 (local)
5.258:
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\8b5e9cdb91dddbb342695fbdc36fe0e4\update\update.exe (version 5.5.1005.0)
5.298: Service Pack started with following command line: /si
/ParentInfo:be02fc1f0c41c243aef391c79b1d05e0
5.619: Return Value From OnACPower = 1
5.619: OnACPower returned value( 0x1 ) which is Equal To 0x1
5.619: Condition succeeded for section OnACPower.Section in Line 1 of
PreRequisite
5.619: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures is
not Present
5.619: First Condition in A6Block.Section Succeeded
5.619: Condition succeeded for section A6Block.Section in Line 2 of
PreRequisite
13.149: ---- Old Information In The Registry ------
13.189: Source:C:\WINDOWS\System32\hpbprnfx.exe
13.189: Destination:
13.189: ---- New Information In The Registry ------
13.189: Source:C:\WINDOWS\System32\hpbprnfx.exe
13.189: Destination:
13.239: SetProductTypes: InfProductBuildType=BuildType.IP
13.249: SetAltOsLoaderPath: No section uses DirId 65701; done.
13.430: IncludeDirectoryIdFromInfSection: No DirId found for:
DontRemoveOnUninst.DirId
13.510: Express: 114,518,147 bytes were downloaded.
106.764: [PatchFilesFromResponseBlob] returning STATUS_READY_TO_INSTALL
108.957: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
108.957: DoInstallation: Failed to unregistering spuninst.exe for recovery.
108.977: Service Pack 2 installation did not complete.
108.977: Update.exe extended error code = 0xf201
1.932:
================================================================================
1.932: 2005/01/27 15:32:46.566 (local)
1.932:
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
1.932: Failed To Enable SE_BACKUP_PRIVILEGE
1.932: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
1.932: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
1.932: DoInstallation: Failed to unregistering spuninst.exe for recovery.
1.932: You do not have permission to update Windows XP.
Please contact your system administrator.
6.329: Message displayed to the user: You do not have permission to update
Windows XP.
Please contact your system administrator.
6.329: User Input: OK
6.329: Update.exe extended error code = 0xf004
1.222:
================================================================================
1.222: 2005/01/27 22:34:46.423 (local)
1.222:
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
1.222: Failed To Enable SE_BACKUP_PRIVILEGE
1.222: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
1.232: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
1.232: DoInstallation: Failed to unregistering spuninst.exe for recovery.
1.232: You do not have permission to update Windows XP.
Please contact your system administrator.
18.657: Message displayed to the user: You do not have permission to update
Windows XP.
Please contact your system administrator.
18.657: User Input: OK
18.657: Update.exe extended error code = 0xf004
1.052:
================================================================================
1.052: 2005/02/10 09:47:18.741 (local)
1.052:
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
1.052: Failed To Enable SE_BACKUP_PRIVILEGE
1.052: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
1.052: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
1.052: DoInstallation: Failed to unregistering spuninst.exe for recovery.
1.052: You do not have permission to update Windows XP.
Please contact your system administrator.
5.478: Message displayed to the user: You do not have permission to update
Windows XP.
Please contact your system administrator.
5.478: User Input: OK
5.478: Update.exe extended error code = 0xf004
3.845:
================================================================================
3.855: 2005/03/08 14:31:02.028 (local)
3.855:
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
3.855: Failed To Enable SE_BACKUP_PRIVILEGE
3.875: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
3.875: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
3.875: DoInstallation: Failed to unregistering spuninst.exe for recovery.
3.875: You do not have permission to update Windows XP.
Please contact your system administrator.
64.943: Message displayed to the user: You do not have permission to update
Windows XP.
Please contact your system administrator.
64.943: User Input: OK
64.943: Update.exe extended error code = 0xf004
1.092:
================================================================================
1.092: 2005/03/08 15:27:56.284 (local)
1.092:
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
1.092: Failed To Enable SE_BACKUP_PRIVILEGE
1.092: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
1.092: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
1.092: DoInstallation: Failed to unregistering spuninst.exe for recovery.
1.092: You do not have permission to update Windows XP.
Please contact your system administrator.
4.407: Message displayed to the user: You do not have permission to update
Windows XP.
Please contact your system administrator.
4.407: User Input: OK
4.407: Update.exe extended error code = 0xf004
1.061:
================================================================================
1.061: 2005/03/08 15:31:56.582 (local)
1.061:
C:\WINDOWS\SoftwareDistribution\Download\6ca7b3a8efd5a9b6f87fff395a2eb989\update\update.exe (version 5.5.1005.0)
1.061: Failed To Enable SE_BACKUP_PRIVILEGE
1.071: Setup encountered an error: You do not have permission to update
Windows XP.
Please contact your system administrator.
1.071: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine
value, error 0x2
1.071: DoInstallation: Failed to unregistering spuninst.exe for recovery.
1.071: You do not have permission to update Windows XP.
Please contact your system administrator.
51.373: Message displayed to the user: You do not have permission to update
Windows XP.
Please contact your system administrator.
51.373: User Input: OK
51.373: Update.exe extended error code = 0xf004
