windows xp sp2 fails to install catalog files

[Guest]

I'm currently running Windows XP Home Edition SP1 Version 2002. I have just
received my MS windows XP service pack 2 update CD. The update fails and gets
the error "failed to install catalog files". I am then forced to cancel the
update process.

In the past I have tried several times, without success, to update to sp2
via the web update service.

I have not been able to uninstall the part of sp2 that has been installed,
either after trying via the web, or via the CD.

Help!

 

[Colin Barnhorst]

Have you used the special SP2 phone support? (888) 772-4357

 

[Guest]

Does anyone know a direct resolution for this problem?

Thanks,

Andrew

Have you used the special SP2 phone support? (888) 772-4357

--
Colin Barnhorst [MVP Windows - Virtual Machine]

I'm currently running Windows XP Home Edition SP1 Version 2002. I have
just
received my MS windows XP service pack 2 update CD. The update fails and
gets
the error "failed to install catalog files". I am then forced to cancel
the
update process.

In the past I have tried several times, without success, to update to sp2
via the web update service.

I have not been able to uninstall the part of sp2 that has been installed,
either after trying via the web, or via the CD.

Help!

 

[Frank Saunders, MS-MVP]

I'm currently running Windows XP Home Edition SP1 Version 2002. I
have just received my MS windows XP service pack 2 update CD. The
update fails and gets the error "failed to install catalog files". I
am then forced to cancel the update process.

In the past I have tried several times, without success, to update to
sp2 via the web update service.

I have not been able to uninstall the part of sp2 that has been
installed, either after trying via the web, or via the CD.

Help!

I don't know that error, but this is close and the fix might work:
"Failed To Install Product Catalog" Error Message When You Install Windows
XP
http://support.microsoft.com/kb/823303

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[Guest]

The fixes didn't work. Do you have any other suggestions?

Thanks,

Andrew

 

[Frank Saunders, MS-MVP IE/OE]

The fixes didn't work. Do you have any other suggestions?

Thanks,

Andrew

No, sorry.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/