Windows XP SP2 changes Photoshop

[Luis ORTEGA]

I ran across this problem and I was wondering if others had seen it and how
to solve it.
I often use Photoshop to import still images from a firewire connected
camcorder to use in stop motion animation.
Normally, the still images are captured at the same size as the camcorder
creates, in my case 720 x 576 pixels at 72 dpi (PAL). This has always worked
fine in Photoshop 7 and CS.
Now since I upgraded to win xp service pack 2, the same camcorder and
computer are producing images that are 1/4 size, that is 360 x 288 pixels at
72 dpi. It happens with either Photoshop 7 or Photoshop CS if the system is
on win xp sp2.
Is this a problem with how Photoshop and win xp sp2 work together, or am I
setting something wrong?
I can't see any preference options that would affect this that I can change.
I'm not sure where to look for options of this in win xp.
The same camcorder continues to work as expected when I do the still image
captures on another computer at work that runs win xp sp1.
Can anyone please advise me on what may be going on here and how to solve
the problem?
Thanks a lot for any help.

 

[* * * Y o u r . S h e p h e r d . A q u i]

I ran across this problem and I was wondering if others had seen it and how
to solve it.
I often use Photoshop to import still images from a firewire connected
camcorder to use in stop motion animation.
Normally, the still images are captured at the same size as the camcorder
creates, in my case 720 x 576 pixels at 72 dpi (PAL). This has always worked
fine in Photoshop 7 and CS.
Now since I upgraded to win xp service pack 2, the same camcorder and

computer are producing images that are 1/4 size, that is 360 x 288 pixels at
72 dpi. It happens with either Photoshop 7 or Photoshop CS if the system is
on win xp sp2.
Is this a problem with how Photoshop and win xp sp2 work together, or am I
setting something wrong?
I can't see any preference options that would affect this that I can change.
I'm not sure where to look for options of this in win xp.
The same camcorder continues to work as expected when I do the still image
captures on another computer at work that runs win xp sp1.
Can anyone please advise me on what may be going on here and how to solve
the problem?

My PSP 7 works well after upgrade

 

[Synapse Syndrome]

"* * * Y o u r . S h e p h e r d . A q u i l a . D e u s . ( d 2 0 0 5 x x ,
d 2 0 0 4 x x , d 2 0 0 3 x x , d 2 0 0 2 x x )" <[email protected]>
wrote in message

My PSP 7 works well after upgrade

That's relevant, you twat.

ss.

 

[J?rg Weske]

Hello Luis,

Now since I upgraded to win xp service pack 2, the same camcorder and
computer are producing images that are 1/4 size, that is 360 x 288 pixels at
72 dpi. It happens with either Photoshop 7 or Photoshop CS if the system is
on win xp sp2.
Is this a problem with how Photoshop and win xp sp2 work together, or am I
setting something wrong?

I am observing the exact same problem with a friend's Panasonic DV
camera. (Settings are unchanged, installed Windows XP SP2 -> now only
low resolution images.)

It seems to me that the problem is solely related to Windows XP
Service Pack 2, though. It is NOT a Photoshop problem as I am NOT
using Photoshop to transfer the still images but the wizard that is
integrated in Windows XP.

Regrettably, I have not yet found a solution to the problem.

 

[Malke]

Hello Luis,



I am observing the exact same problem with a friend's Panasonic DV
camera. (Settings are unchanged, installed Windows XP SP2 -> now only
low resolution images.)

It seems to me that the problem is solely related to Windows XP
Service Pack 2, though. It is NOT a Photoshop problem as I am NOT
using Photoshop to transfer the still images but the wizard that is
integrated in Windows XP.

Regrettably, I have not yet found a solution to the problem.

What have you done to troubleshoot? Have you updated the video drivers?
Drivers for the Panasonic DV camera? Checked on Panasonic's website for
updates, etc.? If you have an OEM machine (HP, Sony, Dell etc.) check
on their website for patches to OEM software also.

We have Photoshop 7 on multiple machines here running XP Pro SP2 (all
with various video cards) and have not noticed any difference with it
or any other graphics program. This is not meant to invalidate your
experience, of course.

Malke

 

[Luis ORTEGA]

yes, it's definitely a win xp sp2 issue.
what i'm not sure about if it's a PAL related isse or if it affects NTSC
camcorders as well.
Mine is PAL.
The problem is repeatable across several machines and PAL camcorders.
With win XP SP1, I get 720 x 576 pixels on the stills importing into
Photoshop from the camcorders.
The minute we use the video cameras to do the same thing on systems with win
xp sp2 the imported stills are 360 x 288 pixels.
This happens with both Photoshop 7 and CS and with various camcorders that
I've tried so far.

 

[Malke]

yes, it's definitely a win xp sp2 issue.
what i'm not sure about if it's a PAL related isse or if it affects
NTSC camcorders as well.
Mine is PAL.
The problem is repeatable across several machines and PAL camcorders.
With win XP SP1, I get 720 x 576 pixels on the stills importing into
Photoshop from the camcorders.
The minute we use the video cameras to do the same thing on systems
with win xp sp2 the imported stills are 360 x 288 pixels.
This happens with both Photoshop 7 and CS and with various camcorders
that I've tried so far.

Sounds like you've done a good job of narrowing it down. Since I don't
have any camcorders, I can't help you further. Maybe going to some
camcorder/digital photo forums might help.

Best of luck to you,

Malke

 

[Ken [NY]]

Is this a problem with how Photoshop and win xp sp2 work together, or am I
setting something wrong?

I went to xp sp2 and my Photoshop 4 has been erratic. My
LViewPro has completely stopped running as have other applications
which are related to photos or movies..
But what I have been reading here in the newsgroups is that
there is nothing wrong with the operating system according to some
apologists. Either you and I are liars, or they are. I know I am not
so...

Cordially,
Ken (NY)

email: http://www.geocities.com/bluesguy68/email.htm

spammers can send mail to (e-mail address removed)

 

[Malke]

I went to xp sp2 and my Photoshop 4 has been erratic. My
LViewPro has completely stopped running as have other applications
which are related to photos or movies..
But what I have been reading here in the newsgroups is that
there is nothing wrong with the operating system according to some
apologists. Either you and I are liars, or they are. I know I am not
so...

Cordially,
Ken (NY)

email: http://www.geocities.com/bluesguy68/email.htm

spammers can send mail to (e-mail address removed)

Let's see - you don't answer the Original Poster's question and you
insult anyone who might have wanted to help you. Photoshop is up to,
what 8 or 9 now and you're running version 4? And yet if I say that we
have Photoshop 7 running on numerous XP SP2 boxen I'm a liar?

Plonk.

 

[Richard Urban]

You're not a liar. I am sure you are having problems. You are running an
antiquated program,don't have your system configured properly and may be
loaded with spyware/malware/virus's.

But you don't want help! You just want to bitch-a-bit!

--
Regards,

Richard Urban

If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!

 

[pcbutts1]

an·ti·quat·ed (nt-kwtd)
adj.
Too old to be fashionable, suitable, or useful; outmoded.Very old; aged:

--


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NEW Embedded system W/Linux. We now sell DVR cards.
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[Ken [NY]]

You're not a liar. I am sure you are having problems. You are running an
antiquated program,don't have your system configured properly and may be
loaded with spyware/malware/virus's.

But you don't want help! You just want to bitch-a-bit!

Yes, I am bitching. For a damn good reason: $$$ I always
thought that usenet was where frustrated go to let off steam.
Ok, I have older software that has worked without a hitch with
Windows 95, Windows 98, ME for years, and for a short while with XP
without any problems - until I upgraded to SP2.
Then suddenly all of my graphics manipulation software expires
somehow; simultaneously, spyware instantly attacks my computer past my
firewalls and anti-virus program, along with virus's - and the only
software I own that is pristine is the saintly XP SP2? That defies
logic.
Why would older software begin to expire like soufflés upon
"upgrading" to SP2? And why doesn't Microsoft warn their customers
that everybody has to dump their more expensive applications and go
out to buy brand new software in order to use their "upgraded"
operating system?
I have a feeling of déjà vu - Microsoft next announces that
they are willing to part with some great new software for big bucks to
replace those pesky old applications that stopped working.

For those who tried to help me, thank you.

Cordially,
Ken (NY)

email: http://www.geocities.com/bluesguy68/email.htm

spammers can send mail to (e-mail address removed)

 

[pcbutts1]

MS can care less. It is not their problem. You should be bitching at
Photoshop but since their current version works just fine and you would
rather bitch than upgrade go take a flying leap.

--


The best live web video on the internet http://www.seedsv.com/webdemo.htm
NEW Embedded system W/Linux. We now sell DVR cards.
See it all at http://www.seedsv.com/products.htm
Sharpvision simply the best http://www.seedsv.com

 

[Richard Urban]

Actually, I would like to see Microsoft go the Apple way. A whole new
operating system, from the ground up. That would mean all NEW applications
that will be written to use the NEW operating system.

Then, and only then, will we be rid of the legacy bull s**t that brings down
a system and the cry babies who are affected by it!

--
Regards,

Richard Urban

If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!

 

[Pete]

!

You're not a liar. I am sure you are having problems. You are running an
antiquated program,don't have your system configured properly and may be
loaded with spyware/malware/virus's.

But you don't want help! You just want to bitch-a-bit!

--
Regards,

Richard Urban

If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!

 

[Bob I]

One question, are you sure you want Microsoft manufacturing PC's?

 

[Richard Urban]

Not that far, but they could go for a spanking new O/S without the legacy
garbage.

--
Regards,

Richard Urban

If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!

 

[Rock]

Yes, I am bitching. For a damn good reason: $$$ I always
thought that usenet was where frustrated go to let off steam.
Ok, I have older software that has worked without a hitch with
Windows 95, Windows 98, ME for years, and for a short while with XP
without any problems - until I upgraded to SP2.
Then suddenly all of my graphics manipulation software expires
somehow; simultaneously, spyware instantly attacks my computer past my
firewalls and anti-virus program, along with virus's - and the only
software I own that is pristine is the saintly XP SP2? That defies
logic.
Why would older software begin to expire like soufflés upon
"upgrading" to SP2? And why doesn't Microsoft warn their customers
that everybody has to dump their more expensive applications and go
out to buy brand new software in order to use their "upgraded"
operating system?
I have a feeling of déjà vu - Microsoft next announces that
they are willing to part with some great new software for big bucks to
replace those pesky old applications that stopped working.

For those who tried to help me, thank you.

Cordially,
Ken (NY)

email: http://www.geocities.com/bluesguy68/email.htm

spammers can send mail to (e-mail address removed)

Don't use SP2.

 

[Bob I]

Oh my! Sounds like Windows XP-64 except more drastic. Of course new
operating system as you describe, equals new drivers as well as new apps
which equals no installed base, equals no app sales, equals no operating
system sales. Me thinks that idea of no legacy support is a lead ballon.

 

[Richard Urban]

Yeah. Only Apple can pull that off.

--
Regards,

Richard Urban

If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!