Windows XP Pro. ASR has stopped working

[Mike Jenkins]

When attempting to run the ASR Backup Wizard in Windows XP Professional
an error message is returned: "The files for recovery diskette could not
be created. The operation was cancelled". In addition all attempts to
use System Restore to go back to a prior point also fail. There is no
error code in the Event Log, just that NTbackup failed.

The ASR utility had worked fine for months then suddenly it has stopped
working. This has occurred on a friend's PC just now, but also happened
on my personal PC a year ago. I wasn't able to correct the problem until
one day my hard drive failed and I had to replace the drive and then I
restored from an older ASR backup which was created prior to the start
of the problem. I never did find the cause. Now my friend's PC has
encountered the exact problem. I have done a lot of searching for
answers in the groups and at Microsoft's site but have found no
reference to this problem in XP Pro. Every single reference to this
problem is regarding the fact that this utility is not available in
Windows XP Home Edition. There is no reference to this problem with
Windows XP Professional. Microsoft's site did reference this problem
with Server 2003, but not Win XP Pro. Has anyone experienced this
problem with Win XP Pro and found a solution? Thank you.

Mike

 

[Rock]

When attempting to run the ASR Backup Wizard in Windows XP Professional
an error message is returned: "The files for recovery diskette could not
be created. The operation was cancelled". In addition all attempts to
use System Restore to go back to a prior point also fail. There is no
error code in the Event Log, just that NTbackup failed.

The ASR utility had worked fine for months then suddenly it has stopped
working. This has occurred on a friend's PC just now, but also happened
on my personal PC a year ago. I wasn't able to correct the problem until
one day my hard drive failed and I had to replace the drive and then I
restored from an older ASR backup which was created prior to the start
of the problem. I never did find the cause. Now my friend's PC has
encountered the exact problem. I have done a lot of searching for
answers in the groups and at Microsoft's site but have found no
reference to this problem in XP Pro. Every single reference to this
problem is regarding the fact that this utility is not available in
Windows XP Home Edition. There is no reference to this problem with
Windows XP Professional. Microsoft's site did reference this problem
with Server 2003, but not Win XP Pro. Has anyone experienced this
problem with Win XP Pro and found a solution? Thank you.

Mike

I have seen this problem, and haven't come up with a solution either.
The backup is there, it just fails at creating the ASR floppy.
Fortunately that's easy to rectify. You can create the floppy by coping
some files to a floppy. See this link:

How To Re-Create a Missing Automated System Recovery Floppy Disk in
Windows XP
http://support.microsoft.com/kb/299526/en-us