Windows XP performance issue

[Jasper Recto]

I have a Dell 5150 box that used to have Windows 2000 on it. I recently
upgraded to Windows XP and noticed that downloading files from our server is
extremly slow. a 2MB file takes about 5 minutes to download to the
computer.

However, if we upload the 2MB file to the server, it works great.

What could be going wrong. When the computer was Windows 2000 we had no
speed problems. As soon as we switched the OS, it's very slow.

I tried changing the speed and duplex settings on the computer and switch
but no combination worked. I even replace the network card and nothing.

Any ideas?

Thanks,
Jasper

 

[Shenan Stanley]

I have a Dell 5150 box that used to have Windows 2000 on it. I
recently upgraded to Windows XP and noticed that downloading files
from our server is extremly slow. a 2MB file takes about 5 minutes
to download to the computer.

However, if we upload the 2MB file to the server, it works great.

What could be going wrong. When the computer was Windows 2000 we
had no speed problems. As soon as we switched the OS, it's very
slow.
I tried changing the speed and duplex settings on the computer and
switch but no combination worked. I even replace the network card
and nothing.
Any ideas?

Did you make sure you have the latest Windows XP drivers from each of the
network card manufacturers web sites?

 

[smlunatick]

If you have did an upgrade (not a clean install) then you must get the latest
XP version of the drivers. You might have left-over Windows 2000 drivers,
which may work but not optimally.

 

[Ghostrider]

If you have did an upgrade (not a clean install) then you must get the latest
XP version of the drivers. You might have left-over Windows 2000 drivers,
which may work but not optimally.

<<snipped>>

And, out of curiosity, upgrading to SP3 might be able to accomplish this?
Several of our computers are in the same situation and a clean install of
Windows XP was not feasible due to proprietary applications that had been
installed under Windows 2000 (and not updated for XP, pending governmental
approvals).

TIA.

 

[Shenan Stanley]

Ghostrider wrote:

If you have did an upgrade (not a clean install) then you must get
the latest XP version of the drivers. You might have left-over
Windows 2000 drivers, which may work but not optimally.

<<snipped>>
And, out of curiosity, upgrading to SP3 might be able to accomplish
this? Several of our computers are in the same situation and a
clean install of Windows XP was not feasible due to proprietary
applications that had been installed under Windows 2000 (and not
updated for XP, pending governmental approvals).

No.

You need to obtain and install hardware drivers for the hardware on each
machine for the current OS installed and being utilized on it. For the most
part - Service Packs do not add hardware device drivers. The device drivers
are (and will likely always be) the responsibility of the hardware
manufacturer. It is possible - depending on the age and support from the
manufacturer of some hardware devices - that you may not be able to get
Windows XP drivers for some devices.

 

[Jasper Recto]

This was a clean install. I'll check on the updated drivers but I think
they are the latest and greatest. I'm noticing this on more than one type
of computer. I have other machines that have different hardware but are
experiencing the same problem. This all happened when we installed Windows
XP.

Any other suggestions?

Thanks,
Jasper

 

[windmap]

Shutdown the antivirus program installed in xp computer.Also turn off scan
network drives option in Spyware scanners.This should take care of your
problem.

 

[Chuck]

This was an "ISSUE" several years ago. As I remember the cause was related
to the network protocols in use, and what was the preferred protocol(s)
between XP & 2K. The other possibility is that the network has some closed
ports that are slowing things down by forcing a hunt for alternate ports to
use.

 

[Shenan Stanley]

This was a clean install. I'll check on the updated drivers but I
think they are the latest and greatest. I'm noticing this on more
than one type of computer. I have other machines that have
different hardware but are experiencing the same problem. This all
happened when we installed Windows XP.

Any other suggestions?

Repeating what you have given... (For my sake - not yours really. hah)

You had machines working under Windows 2000. You 'upgraded' (which turns
out to mean you formatted and installed Windows XP) to Windows XP on this
older hardware. At that point your downstream speed from your server
(unknown OS) is slow, upload seems normal (to said unknown server.)
Everything worked as you thought it should prior to 'upgrade' of the
workstation(s)...

I think it is time to eliminate the server from the equation. Put up
another Windows XP machine - share a directory ad place files in it and try
your tests from one of the workstations with the speed issue (with the
server) against the Windows XP shared directory. Same results or does the
upload/download speed act as you would hope it would when the connection is
with another Windows XP machine?

Also - what OS is said server running?

 

[Rick O' shay]

D(H)ell!!!

 

[Jasper Recto]

Shenan,

Ok, this is what happens when I run some test.


I tested file download from 2 different servers.

From the windows XP computer:
On the first Windows 2003 server, the download was bad, the upload was good.
This is the original server I tested from.
On the second Windows 2003 server, the download and upload were both good.

From a Windows 2000 computer.
Both download and upload times were good on both the windows 2000 and 2003
server.

Now here's the thing, these test were run from computers that are 2 switches
away from the server. Meaning, the server is plugged into one switch. That
switch is plugged into another switch that has the computers plugged into
it.

However, if I try this same type of test from a computer plugged into the
the same switch the server is plugged into, I have no problems with either
windows 2000 or XP computer.


If this is a switch problem, how come the Windows XP computer reacts
differently than the Windows 2000 computer.

Any ideas?

Thanks!
Jasper

 

[Joe935]

Have you checked your TCP/IP registry setting on the XP.
I use TCPoptimizer http://www.speedguide.net/downloads.php

Shenan,

Ok, this is what happens when I run some test.


I tested file download from 2 different servers.

From the windows XP computer:
On the first Windows 2003 server, the download was bad, the upload
was good. This is the original server I tested from.
On the second Windows 2003 server, the download and upload were both
good.

From a Windows 2000 computer.
Both download and upload times were good on both the windows 2000 and
2003 server.

Now here's the thing, these test were run from computers that are 2
switches away from the server. Meaning, the server is plugged into
one switch. That switch is plugged into another switch that has the
computers plugged into it.

However, if I try this same type of test from a computer plugged into
the the same switch the server is plugged into, I have no problems
with either windows 2000 or XP computer.


If this is a switch problem, how come the Windows XP computer reacts
differently than the Windows 2000 computer.

Any ideas?

Thanks!
Jasper

 

[Joe935]

Have you checked your TCP/IP registry setting on the XP?
I use TCPoptimizer:
http://www.speedguide.net/downloads.php

Shenan,

Ok, this is what happens when I run some test.


I tested file download from 2 different servers.

From the windows XP computer:
On the first Windows 2003 server, the download was bad, the upload
was good. This is the original server I tested from.
On the second Windows 2003 server, the download and upload were both
good.

From a Windows 2000 computer.
Both download and upload times were good on both the windows 2000 and
2003 server.

Now here's the thing, these test were run from computers that are 2
switches away from the server. Meaning, the server is plugged into
one switch. That switch is plugged into another switch that has the
computers plugged into it.

However, if I try this same type of test from a computer plugged into
the the same switch the server is plugged into, I have no problems
with either windows 2000 or XP computer.


If this is a switch problem, how come the Windows XP computer reacts
differently than the Windows 2000 computer.

Any ideas?

Thanks!
Jasper

 

[Jasper Recto]

Not yet,

That was my next step. I'll try that today.

Thanks,
Jasper

Have you checked your TCP/IP registry setting on the XP.
I use TCPoptimizer http://www.speedguide.net/downloads.php

Shenan,

Ok, this is what happens when I run some test.


I tested file download from 2 different servers.

From the windows XP computer:
On the first Windows 2003 server, the download was bad, the upload
was good. This is the original server I tested from.
On the second Windows 2003 server, the download and upload were both
good.

From a Windows 2000 computer.
Both download and upload times were good on both the windows 2000 and
2003 server.

Now here's the thing, these test were run from computers that are 2
switches away from the server. Meaning, the server is plugged into
one switch. That switch is plugged into another switch that has the
computers plugged into it.

However, if I try this same type of test from a computer plugged into
the the same switch the server is plugged into, I have no problems
with either windows 2000 or XP computer.


If this is a switch problem, how come the Windows XP computer reacts
differently than the Windows 2000 computer.

Any ideas?

Thanks!
Jasper

 

[Jasper Recto]

Joe,

I tried the TCP optimizer and no such luck. I'm still having the same
problems.

Any ideas?

Thanks,
Jasper

Have you checked your TCP/IP registry setting on the XP?
I use TCPoptimizer:
http://www.speedguide.net/downloads.php

Shenan,

Ok, this is what happens when I run some test.


I tested file download from 2 different servers.

From the windows XP computer:
On the first Windows 2003 server, the download was bad, the upload
was good. This is the original server I tested from.
On the second Windows 2003 server, the download and upload were both
good.

From a Windows 2000 computer.
Both download and upload times were good on both the windows 2000 and
2003 server.

Now here's the thing, these test were run from computers that are 2
switches away from the server. Meaning, the server is plugged into
one switch. That switch is plugged into another switch that has the
computers plugged into it.

However, if I try this same type of test from a computer plugged into
the the same switch the server is plugged into, I have no problems
with either windows 2000 or XP computer.


If this is a switch problem, how come the Windows XP computer reacts
differently than the Windows 2000 computer.

Any ideas?

Thanks!
Jasper

 

[Joe935]

Jasper,
when you clicked on the optimum setting radio button did the numbers change
and if they did did you have TCPO make the changes to the registry.
Joe

Joe,

I tried the TCP optimizer and no such luck. I'm still having the same
problems.

Any ideas?

Thanks,
Jasper

 

[Jasper Recto]

Yes, I applied the changes and reboot.

Jasper

Jasper,
when you clicked on the optimum setting radio button did the numbers
change
and if they did did you have TCPO make the changes to the registry.
Joe

Joe,

I tried the TCP optimizer and no such luck. I'm still having the same
problems.

Any ideas?

Thanks,
Jasper