G
Guest
We are having serious problems with this new bit of software from Microsoft.
All of our PCs are genuinly licenced and have the certificates/keys stuck on
the PCs - we also have all original CDs. When I visit the
www.microsoft.com/genuine site (or the www.microsoft.com/genuine/diag site)
all 20 PCs in our office validate successfully - they are all able to
download files from Microsoft's download site and download updates from
Microsoft Update.
However, occassionally (and not every time!) when our PCs boot they warn
that Windows is not genuine. Clicking to resolve the problem visits this site:
http://www.microsoft.com/genuine/do...01&sGuid=cd936a2d-c2d7-47b8-a87c-2ab482ef10d2
Which reads: "You have encountered an unknown error. Please contact your
local product support team for further assistance with this issue." (Error
code: 0x80080299). I cannot however contact Microsoft as they are saying I
have no support tickets included as the product is OEM.
Can someone please help me here. I suspect the issue is down to our wireless
network. If the PC has not connected to the network at startup. It is an
802.11G network with multiple access points and a Wireless Network Policy
defined in Active Directory. Authentication is done for the computer and then
the user when logged on using 802.1X RADIUS on Windows Server 2003. There is
a preshared key using AES over WPA and we are not using certificates. Not all
PCs connect immediately as occasionally the 4-way handshake fails - this I
think results in Windows assuming it is not valid.
This is extremely irritating and I need a solution to either disable the
checking altogether or an update to ensure that Windows is not "marked" as
invalid because there is no network connection! Just so no one points at
system time and date as the cause our PDC is synced to time.windows.com and
our client PCs all sync with the PDC. This seems an exceptionally fragile way
to fail validation - I assume it is because kerberos is being used somewhere
along the line.
Here are the results of the diagnostic tests:
Microsoft Genuine Advantage Diagnostic Results
Passed - Active scripting allowed
Passed - Display images enabled
Passed - Computer time and date correct
Passed - ActiveX enabled
Passed - Microsoft ActiveX controls loading
Passed - ActiveX controls connect with Microsoft validation servers
Clicking the Validate Windows button results in:
Validation Complete!
Thank you for validating your copy of Microsoft Windows.
Thank you for using the Windows Genuine Advantage program. You may now
access resources for genuine Windows users.
Someone please help as this is extremely irritating for my users and for
myself! I noticed that there are many cracks already circulating for the WGA
program - it seems the only people suffering from its implementation are
those who have purchased legitimate software!
Thanks in advance
Jason.
All of our PCs are genuinly licenced and have the certificates/keys stuck on
the PCs - we also have all original CDs. When I visit the
www.microsoft.com/genuine site (or the www.microsoft.com/genuine/diag site)
all 20 PCs in our office validate successfully - they are all able to
download files from Microsoft's download site and download updates from
Microsoft Update.
However, occassionally (and not every time!) when our PCs boot they warn
that Windows is not genuine. Clicking to resolve the problem visits this site:
http://www.microsoft.com/genuine/do...01&sGuid=cd936a2d-c2d7-47b8-a87c-2ab482ef10d2
Which reads: "You have encountered an unknown error. Please contact your
local product support team for further assistance with this issue." (Error
code: 0x80080299). I cannot however contact Microsoft as they are saying I
have no support tickets included as the product is OEM.
Can someone please help me here. I suspect the issue is down to our wireless
network. If the PC has not connected to the network at startup. It is an
802.11G network with multiple access points and a Wireless Network Policy
defined in Active Directory. Authentication is done for the computer and then
the user when logged on using 802.1X RADIUS on Windows Server 2003. There is
a preshared key using AES over WPA and we are not using certificates. Not all
PCs connect immediately as occasionally the 4-way handshake fails - this I
think results in Windows assuming it is not valid.
This is extremely irritating and I need a solution to either disable the
checking altogether or an update to ensure that Windows is not "marked" as
invalid because there is no network connection! Just so no one points at
system time and date as the cause our PDC is synced to time.windows.com and
our client PCs all sync with the PDC. This seems an exceptionally fragile way
to fail validation - I assume it is because kerberos is being used somewhere
along the line.
Here are the results of the diagnostic tests:
Microsoft Genuine Advantage Diagnostic Results
Passed - Active scripting allowed
Passed - Display images enabled
Passed - Computer time and date correct
Passed - ActiveX enabled
Passed - Microsoft ActiveX controls loading
Passed - ActiveX controls connect with Microsoft validation servers
Clicking the Validate Windows button results in:
Validation Complete!
Thank you for validating your copy of Microsoft Windows.
Thank you for using the Windows Genuine Advantage program. You may now
access resources for genuine Windows users.
Someone please help as this is extremely irritating for my users and for
myself! I noticed that there are many cracks already circulating for the WGA
program - it seems the only people suffering from its implementation are
those who have purchased legitimate software!
Thanks in advance
Jason.