Windows XP freeze

[Jeff Jewitt]

I have a Dell Dimesion XP Pro sp3. When left on overnight after closing all
programs, the login screen is displayed but the computer is frozen and I have
to turn off manually and restart.
To start diagnosing the problem do I look under event manager or error log?

 

[meerkat]

I have a Dell Dimesion XP Pro sp3. When left on overnight after closing all
programs, the login screen is displayed but the computer is frozen and I
have
to turn off manually and restart.
To start diagnosing the problem do I look under event manager or error
log?

Event manager, Apps, and System.

 

[Jeff Jewitt]

OK under event system

Source: Service Control Manager

Event ID : 7000

"The Dazzle Mojave Device service failed to start due to the following
error: The service cannot be started, either because it is disabled or
because it has no enabled devices associated with it. "


This computer had a fried HD 6 mo ago and was replaced with a new one and
the OS re-installed. Wasn't sure which drivers were needed so I thought I
installed them all (the ones that came on the driver disc)

The only connection I can find for the "dazzle" is possibly something with
the keyboard or maybe a media driver. So maybe it's a driver I loaded that
isn't needed (it's just a business PC no games, etc)

Is the Dazzle a driver? Should I just un-install it if it's on there?

Any help TIA

 

[C]

OK under event system

Source: Service Control Manager

Event ID : 7000

"The Dazzle Mojave Device service failed to start due to the following
error: The service cannot be started, either because it is disabled or
because it has no enabled devices associated with it. "


This computer had a fried HD 6 mo ago and was replaced with a new one and
the OS re-installed. Wasn't sure which drivers were needed so I thought I
installed them all (the ones that came on the driver disc)

The only connection I can find for the "dazzle" is possibly something with
the keyboard or maybe a media driver. So maybe it's a driver I loaded that
isn't needed (it's just a business PC no games, etc)

Is the Dazzle a driver? Should I just un-install it if it's on there?

Any help TIA

<http://www.google.com/#hl=en&source...ogle+Search&aq=f&aqi=&oq=&fp=df82d86320cf60e9>

It's a Dell program. Get updates at Dell.

 

[Gerry]

Jeff

Does anything apprear in Event Viewer?

Have a look in the System and Application logs in Event Viewer for
Errors and Warnings and post copies here. Don't post any more than 48
hours ago.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Gerry]

Jeff

Is Dazzle Mojave listed as a service?

Start, Control Panel, Administrative Tools, Services. If listed right
click on the Service, select Properties and view it's status. The
Dependencies tab will tell you what Dazzle Mojave is dependent on.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Jeff Jewitt]

See below. Two things. When I click on event log I get a message saying the
event log file is corrupt.
Also under services there is nothing named mojave, dazzle or anything like
it. I found a progtam in add/remove in control panel called Move media player
that had no filesize so I deleted it.

Any other ides will be welcome. Thanks for the pasting tip.


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 1/15/2010
Time: 8:00:50 AM
User: N/A
Computer: SUSANHOME
Description:
The Dazzle Mojave Device service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it
has no enabled devices associated with it.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[db]

the error message states
that the service could be
disabled.

so try accessing services via
admin tools and double
check to see if it is disabled

if so, then enable it by
right clicking on it and
select the appropriate
option.

however, if the service is
enabled or still get the error

then double check the start ups
that run a boot time.

there may be a startup that no
longer functions.

click on start>run>msconfig

then under startup tab look
for the line item that references
that program.

then disable it by unchecking
the line.

if the above solves the error
but find that you are still in need
of that program or device driver,

then you can reinstall it.

its likely that dell has the
download or faqs on the
issues with that program.

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~

 

[Gerry]

Jeff

To identify what loads when you boot use Autoruns (freeware) from
Microsoft.
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

With Autoruns you can uncheck an item, which disables it from
starting,or you can right click an item and then delete it. If you
uncheck you can recheck to re-enable the item. It is a much safer
approach than editing the Registry and better than using msconfig..
Another useful feature of the programme is that you can right click an
item and select Search Online to get information about the item
selected.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Jeff Jewitt]

The only place where Mojave Dazzle is listed is under Device Drivers in the
autorun program that Gerry (thank you very much) suggested I run. It does not
show up in services, programs, startup, etc.
I disabled it with the autorun program and everything seems to be running OK.
BTW - this driver seems to be connected with Windows Movie Maker, a program
that doesn't seem at all easy to uninstall. I may call Dell support and see
what they say if problems persist.

Thank you to everyone. As usual, this is the first place I turn to for
problems.

 

[db]

everyone is glad to know
the issue is now resolved.

gl

--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~

 

[Gerry]

Jeff

How did you uninstall Movie Maker? Was it done using the Add or Remove
Programs option in Control Panel?


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Paul]

The only place where Mojave Dazzle is listed is under Device Drivers in the
autorun program that Gerry (thank you very much) suggested I run. It does not
show up in services, programs, startup, etc.
I disabled it with the autorun program and everything seems to be running OK.
BTW - this driver seems to be connected with Windows Movie Maker, a program
that doesn't seem at all easy to uninstall. I may call Dell support and see
what they say if problems persist.

Thank you to everyone. As usual, this is the first place I turn to for
problems.

Dazzle Mojave is associated with an optional Dell component you can buy
with one of their computer.

You get a PCI card, as well as this breakout box, to make movies on
a Dell computer. You'll notice this box supports Composite and S-video
input, as well as audio inputs. There is also a Firewire jack, presumably
for connecting to a DV camcorder for capture over Firewire.

http://cgi.ebay.com/Dazzle-Mojave-A...emQQptZLH_DefaultDomain_0?hash=item19b8e9d264

The Dell software might be something like Dell Movie Studio II. Apparently,
the whole package didn't work very well, and some disgruntled customers
have got as much satisfaction from a $20 replacement for their purchase.

Dell might leave a service running, to detect when the breakout box is
connected.

Windows Movie Maker might be used for post processing, but isn't necessarily
responsible for the Dazzle Mojave part of it. WMM should be independent of
the Dell mess.

The retail equivalent of that, might be similar to the Dazzle Hollywood DV-Bridge.

The card that fits in the PC is rather fancy. It appears to have an onboard
MPEG2 compressor, so if you capture analog video, it was supposed to convert
it to space saving MPEG2 format. This would compensate for the slower processors
of that day and age. This is the only picture I've found so far.

http://www.asd.ru/article/article/dazzle/image003.jpg

Just a guess,
Paul