Windows Update

Y

yuvi

I Have Windows XP as OS.
I was just trying to Turn on my windows update
but I got error message " Error number: 0x8DDD0018" and went to help and
support that's when came to know about Microsoft Communities. I followed some
instructions given there and did run few commands as mentioned after which
tried turning automatic windows update (recommended) from system in control
panel, then went to services in administrative tools when i clicked start got
error message "Error 1058: The service cannot be started, either because it
is disabled or because it has no enabled devices associated with it.' Dont
know what went wrong. Thanks awaiting for a response.
 
N

nass

yuvi said:
I Have Windows XP as OS.
I was just trying to Turn on my windows update
but I got error message " Error number: 0x8DDD0018" and went to help and
support that's when came to know about Microsoft Communities. I followed some
instructions given there and did run few commands as mentioned after which
tried turning automatic windows update (recommended) from system in control
panel, then went to services in administrative tools when i clicked start got
error message "Error 1058: The service cannot be started, either because it
is disabled or because it has no enabled devices associated with it.' Dont
know what went wrong. Thanks awaiting for a response.

Hi,
Read your Earlier post which you didn't solve your prolbem and I think it
may be connected. Your machine is infested with Viral infection!

First we need to make sure the machine is malware/virus free by scanning and
follow these cleaning steps:
An Insight:
Win32/Vundo
http://www.microsoft.com/security/portal/Entry.aspx?name=Win32/Vundo
Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315

Go through these Cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the Non/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (off-line scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html

After making sure all clean, try to repair the updates issue by doing these
steps:
You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft Windows
Update Web site or from the Microsoft Update Web site
http://support.microsoft.com/kb/910337

Windows Genuine Advantage Notifications
http://www.microsoft.com/downloads/...77-cfa1-47bd-b325-7a6d3893add8&displaylang=en
Updates are not installed successfully from Windows Update
http://support.microsoft.com/kb/943144

regsvr32 wuapi.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 MSXML3.dll
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 jscript.dll

Copy the above and save it as updates.bat on your desktop, double click it
and click "Yes" to execute the command to register the update engine.
Reboot your machine and see if you can get the updates and install them.

http://wiki.djlizard.net/Dial-a-fix

HTH.
nass
 
P

PA Bear [MS MVP]

Judging from similar posts here in the past month or so, the behavior may be
due to a Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
 

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