Unable to start Automatic Update

[Pseu]

Hello.

System: Win XP Media Centre Edition – Service Pack 3

Somehow, I picked up a variant of VirtuMonde; Symantec Anti-virus, Spybot
Search & Destroy etc did not locate it; I discovered it by chance using
Windows Sysinternals Process Explorer.

I ran Vundo Fix 7.0.0.6 and it removed three traces of VirtuMonde, I then
rebooted and ran Vundo Fix 7.0.0.6 again, this time it found nothing.
However, I noticed that Automatic Update was disabled.

Irrespective of how many so-called “fixes†I try, I cannot enable it via
Services. When I set it to automatic and click start, I receive the following
message: Could not start the Automatic Updates service on Local Computer.
Error 1058: The service cannot be started, either because it is disabled or
because it has no enabled devices associated with it.

How do I associate a device with it? If I do the former, is it likely to
help? Has anybody found a solution to this problem< I am open to all
suggestions.

I shall thank everybody in advance for any help with this matter.

Regards,

Pseu.

 

[TaurArian]

Assuming the system is totally clean now of the virus perhaps one of these articles may
assist -

Service does not start and displays "Error 1058"
http://support.microsoft.com/kb/241584

You cannot manually start the Automatic Updates service and you receive an "Error 1058"
error message on a computer that is running Windows XP or Windows XP Tablet PC Edition
2005
http://support.microsoft.com/kb/896224

"Could not start the Remote Procedure Call (RPC) Service. Error 1058" error message when
you manually start the Remote Procedure Call service
http://support.microsoft.com/kb/838428



--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


| Hello.
|
| System: Win XP Media Centre Edition - Service Pack 3
|
| Somehow, I picked up a variant of VirtuMonde; Symantec Anti-virus, Spybot
| Search & Destroy etc did not locate it; I discovered it by chance using
| Windows Sysinternals Process Explorer.
|
| I ran Vundo Fix 7.0.0.6 and it removed three traces of VirtuMonde, I then
| rebooted and ran Vundo Fix 7.0.0.6 again, this time it found nothing.
| However, I noticed that Automatic Update was disabled.
|
| Irrespective of how many so-called "fixes" I try, I cannot enable it via
| Services. When I set it to automatic and click start, I receive the following
| message: Could not start the Automatic Updates service on Local Computer.
| Error 1058: The service cannot be started, either because it is disabled or
| because it has no enabled devices associated with it.
|
| How do I associate a device with it? If I do the former, is it likely to
| help? Has anybody found a solution to this problem< I am open to all
| suggestions.
|
| I shall thank everybody in advance for any help with this matter.
|
| Regards,
|
| Pseu.
|
|
|

 

[Pseu]

Thank you for your reply, however, I had already looked at all three
articles. Remote Procedure Call (RPC) is running and set to automatic.

Regards,

 

[PA Bear [MS MVP]]

I suspect the machine is NOT free of all hijackware. Judging from similar
posts here in the past month or so, the behavior may be due to a
Vundo-ZLOB-SDBot infection, all of which is protected by a rootkit.

Run a thorough check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

==========================================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/