Windows task manager??

[JS]

Explorer.exe has a number of other processes associated with it.
It's most likely a sub-process or application that's running in the
background and taking all the CPU resources, which could be
the cause of your PC running slow.

To find and display what could be the problem try Process Explorer:
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
SysInternals Forums: http://forum.sysinternals.com/

Worth Reading: The Case of the System Process CPU Spikes
http://blogs.technet.com/markrussinovich/archive/2008/04/07/3031251.aspx

Once you have Process Explorer installed and running:
In the taskbar select View and check:
'Show Process Tree' and the 'Show Lower Pane' options.
Move your mouse cursor over any column in the right hand pane
and right click and check the following boxes:
'Command Line' and 'Version'.

Next expand the process named 'Explorer.exe' (click on the + sign)
In the column on the left named 'CPU', look for any high CPU usage.
Next click on the CPU column to sort the processes by %CPU usage
(Highest to Lowest).
Now move the mouse cursor over any process, you should see a popup
with some detailed info.

With the mouse over the process that's using most or all the CPU %.
click on that process to highlight it, Now that it's highlighted,
right click and from the options listed select: 'Search Online'
This should display what out there on the web about that process.

You can also double click on any process to open up a more detailed
'Properties' window.
Note: some entries like Explorer, System/Services, and
Svchost entries may need to be expanded to show the detail (sub processes),
in this case click on the + located to the left of the entry.

An alternate method using Process Explorer is to double click on the
Graph located just below the Menu bar.
This will open the 'System Information' window, which has a larger display
of all three graphs.
Move your mouse over any spike in the CPU Usage graph to see what
process/application or service was the cause of the spike.

You can also Double click on Explorer.exe and in the popup window
select the 'Threads' tab, does any TID (thread id) have a high
CPU percentage (displayed to the right of the TID #)?

 

[SC Tom]

I hope you mean "csrss.exe." If it truly is "csrrs", that may be where your
problem lies.
Have you scanned for viruses and spyware (are your def's up to date)? Just a
thought.

SC Tom

 

[L.S.]

Moving from Internetexplorer.general, "IE7 & IE8 slow"....

When I go to Task Manager I'm running between 35-70% CPU usage even if no
apps are open. If I open OLE or IE7/8 it pegs at 100% and stays there.
Even if I do a complete shut-down and restart, let the system sit, go to WTM
and programs are opening and closing like a fireworks display. csrrs.exe
stay between 23-40% and net.exe, net1.exe and others open and close so fast
I can't read most of them.
I've reset user profile, http://support.microsoft.com/kb/555021
I've uninstalled Zone Alarm and AVG.

Have another older system here and it's running fine. When I open WTM CPU
usage is ~ 4%.
This system never drops below 45% CPU usage.

Suggestions please,

 

[L.S.]

Thanks, will give it a try.
Been watching WTM and the program csrrs.exe seems to be the main culprit.
Runs up to 45% while doing nothing.
I hooked up the other machine and it, csrrs.exe, didn't show any activity
when I opened and closed programs..

 

[L.S.]

My bad, it's csrss.exe.
Ran spybot but nothing found.
Will run viruse check.

 

[PA Bear [MS MVP]]

Is this a used/previously owned computer?

 

[Jose]

My bad, it's csrss.exe.
Ran spybot but nothing found.
Will run viruse check.

Spybot is a cookie finder and if it installs TeaTimer, a virtual
memory hog (which has nothing to do with your problem).

Perform some other scans for malicious software, then fix any
remaining issues:

Download, install, update and do a full scan with these free malware
detection programs:

Malwarebytes (MBAM): http://malwarebytes.org/
SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

They can be uninstalled later if desired.

Process Explorer is the best bet to prevent guessing at solutions.

 

[L.S.]

We've owned the system for several years with no problems until HD went out.
The replacement HD was in another system we had. I'm a pack-rat and have
boxes of "stuff".
What we do is when we replace a system here at our office, we take the older
one home and replace the one there. hand-me-downs.

Even though I moved the thread over here, I did get a response/suggestion on
other thread fror Dan, so I responded.
One suggestion I haven't tried is to check video card driver. I did change
out card since I had the system down and let winxp install driver and will
also run additional malware programs.

Still need to run Process Explorer. Got to late last night.

Or I may just reformat 'newer' HD, load win98se and then winxp upgrade.
IOW- start over.

 

[L.S.]

Here's another small situation that has popped up.
I created another user profile and deleted the first one according to
instructions. http://support.microsoft.com/?kbid=555021
Now, whenever I reboot system instead of just opening as it normally did, it
stops and ask me to click on user which we only have one. Also, when the
system sits for a period of time a screen pops up and we have to click on
the user again.

 

[JS]

"Now, whenever I reboot system instead of just opening as it normally did,
it
stops and ask me to click on user which we only have one."
Start/Control Panel/User Accounts/Change the way users log on and off

"system sits for a period of time a screen pops up and we have to click on
the user again."
Start/Control Panel/Power/Advanced/Options

--
JS
http://www.pagestart.com

 

[L.S.]

Thanks. Will take care of that 'little' problem when I get home later.
Still working on the 'big' one.

 

[L.S.]

Installed and ran Process Explorer. It was jumping around like WTM. The
programs that are staying at the top of the CPU usage column are csrss.exe
and a bunch of Net.exe & Net1.exe.

 

[JS]

Start by reading the following Virus Removal Info:
Provided by: Malke - MS MVP:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

For me on a friends PC that had more than 60 infections, and he had no
recovery CD and the keycode was lost, the above
article 'Malware Bytes','AVG Free' and Norton's NIS 2010 did the trick.

NIS 2010 Trial Software recently released:
http://shop.symantecstore.com/store...=vyAfXgoBAkgAACCz2K4AAAAQ&rests=1252512234289

(Note: The Norton NIS trial download requires a credit card, read the 'Opt
Out' terms before you proceed)

 

[JS]

Time saving wise yes if your PC is "badly" infected.

But experience gained by running at least some of the
AV software may give you some insight as to the real cause
of the problem. Start with "MalwareBytes" if you only have
time to run AV software package.

 

[L.S.]

Before I/we go any further have a question.
Would it be just as easy and maybe more secure to reformat the HD and start
all over?
I don't have anything on here I either don't need or have backup on cd.

 

[L.S.]

I've run MalwareBytes, Spybot, Ad-aware and AVG with no bad results. One
article I read indicated a possible bad or conflicting driver. I do know the
HD was running ok when I pulled it out of an older system but it was loaded
with win98se. I've stuck with it this long to try and learn how to correct.

I will follow instructions from
http://www.elephantboycomputers.com/page2.html#Removing_Malware
before giving up and reformatting.
Also found this suggestion--
http://soho.harganonline.com/survive/12step/12step.htm

L.

 

[L.S.]

Found the problem. It's the wireless card, Netgear311v2. BUT the card is ok.
Here's what I've done today.

I unplugged everything on this sytem except mouse, keyboard and monitor. The
system (WTM) was running near 0% CPU usage. I plugged everything back in
except the wireless card and still same good results. As soon as I plugged
in wireless, all he!! broke loose.
I took out the card and installed it in the other system I have here and it
works fine. I installed a regular card in this on and it worked ok.
I uninstalled the driver for the wireless and reinstalled, installed
wireless card and back to having 40-70% CPU usage.
I don't know what to do... I can run a cable over to this system but I'd
like to get the wireless running instead of having a cable running around
the room.

Note: like I said before, I've had this sytem here for several months
running ok. I thought it must have been acting up since I replaced HD but my
wife says it started acting up before I replaced HD.

suggestions,

 

[L.S.]

Actually it isn't the card. The temp fix is to right click on the small
green tv icon(Netgear smart config) in task bar and click "exit".
Not sure why/how that works but it does and I'm still connected to 'net.
Also, not sure why I don't have to do that to the other system sitting here.

 

[JS]

What's your signal strength, if it's too low could cause a lot of
re-transmissions/traffic.

 

[JS]

Your clock/time is off. Posting are out of time sync with mine.

If you found the problem to be the wireless card then your done.
However since you pulled that drive from an older Win98 PC it
wouldn't hurt to run the drive manufacture's diagnostics on it.

Western Digital's Data LifeGuard Diagnostics
http://support.wdc.com/download/?cxml=n&pid=999&swid=3

Seagate's SeaTools
http://www.seagate.com/www/en-us/support/downloads/seatools

Maxtor (Now Seagate SeaTools)
http://www.seagate.com/ww/v/index.j...toid=720bd20cacdec010VgnVCM100000dd04090aRCRD

Fujitsu's Utilities
http://www.fujitsu.com/us/services/computing/storage/hdd/support/utilities.html

Samsung's Disk manager software
http://www.samsung.com/Products/HardDiskDrive/utilities/shdiag.htm

Hitachi's Drive Fitness Test software
http://www.hgst.com/hdd/support/download.htm#DFT

SpeedFan has an online SMART analysis feature for hard drives.
http://www.almico.com/speedfan.php