Windows Stop Error Screen

[Griff]

Hello,

I've been experiencing a random problem that is proving
to be quite elusive. My screen goes black, then a blue,
Windows Stop Error Screen pops up with a reason of:

STOP 0x0000007F (0x00000000, 0x00000000, 0x00000000,
0x00000000). The screen then says to run a diagnostic
utility that was provided by a manufacturer. It also
points to mismatched memory and to change video
adapters. I ran the Microsoft memory test program
numerous times as well as memtest to diagnose the
problem. I had lock-ups with memtest and I replaced my
motherboard and the memtest lockups went away. I thought
that was the problem, but the stop error screen appeared
again tonight. I don't have another video adapter to try
and based on all the memory tests I ran, I'm thinking the
memory is good. I'm at the point of just formatting the
hard drive clean to see if that helps. Any ideas here?
Thanks for you help.

System specs: Intel P4 3.0 Ghz, ASUS P4C800-E, 1 GB of
Geil PC 3500 DDR, Win XP Home with SP1 and all updates,
Direct X 9.0b, ATI 9700 Pro with Cat 4.7's.

 

[Michael D. Alligood]

http://support.microsoft.com/default.aspx?kbid=137539


--
Best of luck!

Michael D. Alligood
MCSA, MCP, CCNA, A+,
Network+, i-Net+, CIW A, CIW CI

 

[Guest]

Thanks for the link. My error message doesn't indicate a
kernel trap. The really weird thing is this only happens
while browsing the internet. I game quite a bit and it
never happens during a gaming session. I'm thinking
there is a definite hardware problem, but this error
message says it can be software or hardware related.
Very frustrating while trying to narrow it down.

 

[Michael D. Alligood]

By chance, do you have norton anti-virus installed?

--
Best of luck!

Michael D. Alligood
MCSA, MCP, CCNA, A+,
Network+, i-Net+, CIW A, CIW CI

 

[Guest]

No, I run PC-cillin anti-virus. It has been installed
for a while and has never caused a problem. The only new
thing on my computer is my Yahoo DSL internet browser. I
also have IE 6.0 installed and the stop error screen
appears when using both browsers. I ran memtest86 again
tonight and it completed 5 cycles with no errors. I'm
leaning toward software now, and after reading your link
again, it looks my error message points to a divide by
zero problem. It mentions locating an Intel x86
reference manual, but a) I don't have one and b) I think
it would be too complicated for me to understand. So,
this general error is pointing to either hardware or
software....arrgh! After this coming weekend, I think I
might just wipe the drive clean and see if that helps.
Thanks again.