Mr. Confused said:
im trying to turn on my desktop and when i do it seem to go normal until i
get to the area where it says windows is atarting up (just before i log in my
password for my admin) i can u use dos prompt but not sure what i need to do
to get in maybe even safe mode, any help would be greatly appreciated.
When or after pressing the Power Button to power ON the Machine Tap the F8
consecutively until you get the Boot up Options menu and select Safe Mode.
There try to scan for malware and Viruses and see if there are/is a conflict
in Device manager for your devices.
Also look in Event Viewer for error messages and post them back here:
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
Let us know.
Regards,
nass
