Windows Security says Norton still ON...

N

newswatcher

I uninstalled Norton IS 2005 with their removal tool from the Symantec
site. It seemed to do a good job and all was well.However, my "Windows
Security Center" still says "NortonInternet Security is currenlty ON."
Why would it still say Norton IS is ON when it's not even installed?
I've deleted all the residueSymantec/Norton folders left on my drive
by the removal tool and haveremoved almost all of the Norton/Symantec
registry items.

I am now using NOD32 and Comodo Firewall Pro.

Any help, please?

Thanks
 
M

Malke

I uninstalled Norton IS 2005 with their removal tool from the Symantec
site. It seemed to do a good job and all was well.However, my "Windows
Security Center" still says "NortonInternet Security is currenlty ON."
Why would it still say Norton IS is ON when it's not even installed?
I've deleted all the residueSymantec/Norton folders left on my drive
by the removal tool and haveremoved almost all of the Norton/Symantec
registry items.

I am now using NOD32 and Comodo Firewall Pro.

Any help, please?

Thanks

Start>Run>cmd [enter]

net stop winmgmt [enter]
cd /d %windir%\system32\wbem [enter]
ren repository repository.old [enter]
net start winmgmt [enter]


Malke
 
N

newswatcher

I uninstalled Norton IS 2005 with their removal tool from the Symantec
site. It seemed to do a good job and all was well.However, my "Windows
Security Center" still says "NortonInternet Security is currenlty ON."
Why would it still say Norton IS is ON when it's not even installed?
I've deleted all the residueSymantec/Norton folders left on my drive
by the removal tool and haveremoved almost all of the Norton/Symantec
registry items.

I am now using NOD32 and Comodo Firewall Pro.

Any help, please?

Thanks

Start>Run>cmd [enter]

net stop winmgmt [enter]
cd /d %windir%\system32\wbem [enter]
ren repository repository.old [enter]
net start winmgmt [enter]

What, exactly, does this do, Malke?
 
M

Malke

Start>Run>cmd [enter]

net stop winmgmt [enter]
cd /d %windir%\system32\wbem [enter]
ren repository repository.old [enter]
net start winmgmt [enter]

What, exactly, does this do, Malke?

Do? It does exactly what it says. ;-)

net stop winmgmt = stops the Windows Management Instrumentation service
cd /d %windir%\system32\wbem = navigates to the wbem folder in
Windows\System32
ren repository repository.old = renames the repository folder inside the
wbem folder to repository.old
net start winmgmt = starts the Windows Management Instrumentation service

Windows rebuilds the repository folder which now shows the correct
information that Security Center reads.


Malke
 
N

newswatcher

Start>Run>cmd [enter]

net stop winmgmt [enter]
cd /d %windir%\system32\wbem [enter]
ren repository repository.old [enter]
net start winmgmt [enter]

What, exactly, does this do, Malke?

Do? It does exactly what it says. ;-)

Maybe to you, Malke, but it's gibberish to me, at least until now :))
I'm not an IT and don't even use the "cmd" prompt (I let my computer
provider to all that). But, anyway, if you say it work, then I'll give
it a try...

Thanks for the clarification.
 
M

Malke

Start>Run>cmd [enter]

net stop winmgmt [enter]
cd /d %windir%\system32\wbem [enter]
ren repository repository.old [enter]
net start winmgmt [enter]
What, exactly, does this do, Malke?
Do? It does exactly what it says. ;-)

Maybe to you, Malke, but it's gibberish to me, at least until now :))
I'm not an IT and don't even use the "cmd" prompt (I let my computer
provider to all that). But, anyway, if you say it work, then I'll give
it a try...

Thanks for the clarification.

You can do it! Seriously, if you're uncomfortable with the command line
(although you might want to try it; it's fun!), here's how you can do it
graphically:

Start>Run>services.msc [enter]

Scroll down to the Widows Management Instrumentation service.
Double-click the entry to get its properties. You'll see where you can
stop the service. Minimize that screen.

Now double-click My Computer and go to your Windows\System32\wbem
directory. Double-click the wbem directory to go inside. Right-click on
the Repository folder and choose Rename. Rename to Repository.old.

Bring up the Windows Management Instrumentation service window that you
minimized. Now start the service. Give Windows a few minutes to rebuild
the Repository. Hopefully this solves the issue.


Malke
 
N

newswatcher

Hey, that does sound interesting, as long as I don't trash my machine
;-). Thanks for explaining it to me more clearly and thanks for your
help!

(e-mail address removed) wrote:
Start>Run>cmd [enter]

net stop winmgmt [enter]
cd /d %windir%\system32\wbem [enter]
ren repository repository.old [enter]
net start winmgmt [enter]
What, exactly, does this do, Malke?
Do? It does exactly what it says. ;-)

Maybe to you, Malke, but it's gibberish to me, at least until now :))
I'm not an IT and don't even use the "cmd" prompt (I let my computer
provider to all that). But, anyway, if you say it work, then I'll give
it a try...

Thanks for the clarification.

You can do it! Seriously, if you're uncomfortable with the command line
(although you might want to try it; it's fun!), here's how you can do it
graphically:

Start>Run>services.msc [enter]

Scroll down to the Widows Management Instrumentation service.
Double-click the entry to get its properties. You'll see where you can
stop the service. Minimize that screen.

Now double-click My Computer and go to your Windows\System32\wbem
directory. Double-click the wbem directory to go inside. Right-click on
the Repository folder and choose Rename. Rename to Repository.old.

Bring up the Windows Management Instrumentation service window that you
minimized. Now start the service. Give Windows a few minutes to rebuild
the Repository. Hopefully this solves the issue.


Malke
 
M

Malke

Hey, that does sound interesting, as long as I don't trash my machine
;-). Thanks for explaining it to me more clearly and thanks for your
help!

You shouldn't trash your machine by doing this. I've done this for
clients dozens of times. If you're nervous about it, make a System
Restore point first.

Start>Programs>Accessories>System Tools>System Restore - "Create a
Restore Point". Name it something useful, like "before wbem changes" or
the like.


Malke
 

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