windows pictures and fax viewer

[alessio sala]

Hi, I've got a problem with the Windows pictures and fax viewer on my
notebook with win xp professional sp2 (italian edition). It seems
unable to view any graphic files, such as bmp tif jpg etc. The program
window seems to open but suddenly it closes itself without error
messages. If I clic on the image with the right button and choose
"open with" and then "xp viewer", the viewer opens but in its window
there's only "no preview available", and that's all. I tried, from
"Run", regsvr32 /u shimgvl.dll and then regsvr32 shimgvl.dll, but
nothing happens. Even if I restart the system in safe mode, or if I
log on as administrator, the problem doesn't solve.

thanks,
Alessio
- - -
per scrivermi:
alex 65 mail-10 (senza spazi) presso yahoo punto it

 

[Yves Alarie]

If instead of selecting the xp viewer when you "open with", you select
Paint, does the picture open?

 

[alessio sala]

If instead of selecting the xp viewer when you "open with", you select
Paint, does the picture open?

Yes, the picture opens. I'm able to open graphic files with other
programs, like irfan-view, paint, xnview, etc. I have problems only
with the xp viewer.

thank you for your help,
alessio

 

[John Inzer]

Yes, the picture opens. I'm able to open graphic files
with other programs, like irfan-view, paint, xnview, etc.
I have problems only with the xp viewer.

thank you for your help,
alessio

=================================
Maybe the following articles will offer some ideas:

(311425) File May Not Open in the Expected
Default Program in Windows XP
http://support.microsoft.com/?kbid=311425

(326675) "No Preview Available" and "File
Format Is Not Supported" Error Messages
Occur When You Try to View Graphic Files
http://support.microsoft.com/?kbid=326675

Also...try the following:

Disable / Restore Windows Picture and
Fax Viewer (Line 80)
http://www.kellys-korner-xp.com/xp_tweaks.htm

--

John Inzer
Picture It! MVP
return e-mail disabled

Picture It! Support Center
http://tinyurl.com/2po2o

Digital Image Support Center
http://tinyurl.com/3xxqg

 

[alessio sala]

Also...try the following:

Disable / Restore Windows Picture and
Fax Viewer (Line 80)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Thank you for your support, but the problem still remains. I knew
these ms articles already, and I've tried everything already, but it
doesn't work.

It's very strange, I'm able to open jpg tiff bmp etc. with different
programs, such as irfan view or paint or thumbs plus: only the xp
viewer doesn't work, I always get the message "no preview available".
I'm sorry, I asked also in the italian newsgroups, but without
solution. I didn't find any help in the microsoft kb or in the google
groups area..., I'm beginning to feel a bit frustrated.

 

[Yves Alarie]

You may want to scan your system files to see if you have a corrupted file
associated with this function and replace it.
You may need your original XP installation disk.
Here is an explanation of how this works:
http://www.updatexp.com/scannow-sfc.html

and
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747