Hi Adrastos,
Thanks for posting here.
From your post, my understanding of this issue is: Occasionally you select
a range of photo files and open them into Windows Picture and Fax Viewer,
but you find some photos from outside the range you selected are also
loaded into the Viewer. If this is not correct, please feel free to let me
know.
I have performed a lot of research on this issue, searching in both our
internal knowledge base and the Internet, but I cannot find any similar
issue. Especially, this issue seems to happen randomly, and intermittent
problems are a real pain to isolate, so it may be very difficult to find
the root cause.
Furthermore, I have tested this issue on my own box as below:
1. Open a folder containing a lot of pictures in Windows Explorer.
2. Select multiple picture files with the following methods:
a. Select some consecutive files, click the first item, press and hold down
SHIFT, and then click the last item (or using mouse to drag and drop).
b. Select some nonconsecutive files, press and hold down CTRL, and then
click each item.
3. Open these selected files with Windows Picture and Fax Viewer with the
following methods:
a. Right click one of the selected files, and then click Preview.
b. Press ENTER key directly.
4. Everything works fine - only selected files are opened and browsed by
Windows Picture and Fax Viewer.
I have done the same test with different picture files for several times,
and I never encounter the issue as you mentioned during the test.
So, is there any difference between your operation process and my test?
Furthermore, if the issue persists, I suggest you may test this issue again
and again in a Clean Boot environment to eliminate third-party interference
as below:
=========================
A clean boot will allow us to isolate any device drivers or programs that
are loading at startup that may be causing a conflict with other device
drivers or programs that are installed in your computer.
1. Click Start, click Run, type "msconfig" (without the quotation marks) in
the Open box, and then click OK.
2. In the Startup tab, click the "Disable All" button.
3. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button.
4. Click OK and restart your computer.
If your issue is resolved at this point, repeat the process, but add one
check back each time to the list of files listed under the "Startup" and
"Services" menu until the issue reappears again, when this happens follow
these steps:
1. Select the tab for the last file you enabled and remove the checks from
each line in that file.
2. Click the Apply button
3. Reboot your computer and verify the issue has not reappeared.
4. Replace each check mark one line at a time.
5. Click the Apply button.
6. Reboot your computer.
When the issue reappears you will then know which line or command is
causing the issue.
How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/kb/310560
Hope this helps!
Have a nice day!
Sincerely,
Tom Che
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
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