G
Guest
I tried to sign in to Windows Messenger. When I clicked: [File, Sign in...] a box popped up thet said: .Net Messenger Service. The e-mail address I use on Earthlink.net was the only one in the scroll box. It asked for my password. I clicked [OK] and a box popped up saying: Signing in to .Net Messenger Service failed because the service is not compatible with this version of the program. [retry] [cancel].
After nosing around in various "helps" I found nothing that really stood out to help me. I found in control panel: user accounts: --> Set up my account to use a .Net Passport. Okay, maybe this would help me use Windows Messenger. During the set-up in Wizard, the e-mail I entered was a sencond address I use more frequently and not the address in the scroll-bar of the [sign in] box above. When I tried to perform [File, Sign in...] again in Windows Messenger, it did not have the wed address I had just entered in the Wizard set-up in the scroll bar, it just had the first one. I tried this once more but the box that popped up again was the same message as before: Signing in to .Net Messenger Service failed... I really didn't know what to do at that point, but I wanted to erase the .Net Passport account I had set up in Wizard. There was no option for this. So I tried to set-up another one (with a different address) in Wizard. This time I chose the option to allow Wizard to create a .Net Passport through hotmail. So I created a hotmail e-mail account just to see if this would help. But no!
Now this is a big mess and I want to delete/cancel these .Net Passports because it seems that it will fail every time.
Can you help me...
1) delete the 2 (or more) .Net Passports from existence.
2) uninstall Windows Messenger from my computer (I went into control panel: Add or Remove Programs...) but for some reason it wasn't on the list of programs, even though a shortcut exists in the Windows Programs menu.
3) And/Or help me figure out how all this will work and the (one) correct .Net Passport I should use.
4) Figure out why: "Signing in to .Net Messenger Service failed because the service is not compatible with this version of the program."
I have Windows XP home edition, but I do not have Office, if this is the problem. I have no idea how to clear this mess!
After nosing around in various "helps" I found nothing that really stood out to help me. I found in control panel: user accounts: --> Set up my account to use a .Net Passport. Okay, maybe this would help me use Windows Messenger. During the set-up in Wizard, the e-mail I entered was a sencond address I use more frequently and not the address in the scroll-bar of the [sign in] box above. When I tried to perform [File, Sign in...] again in Windows Messenger, it did not have the wed address I had just entered in the Wizard set-up in the scroll bar, it just had the first one. I tried this once more but the box that popped up again was the same message as before: Signing in to .Net Messenger Service failed... I really didn't know what to do at that point, but I wanted to erase the .Net Passport account I had set up in Wizard. There was no option for this. So I tried to set-up another one (with a different address) in Wizard. This time I chose the option to allow Wizard to create a .Net Passport through hotmail. So I created a hotmail e-mail account just to see if this would help. But no!
Now this is a big mess and I want to delete/cancel these .Net Passports because it seems that it will fail every time.
Can you help me...
1) delete the 2 (or more) .Net Passports from existence.
2) uninstall Windows Messenger from my computer (I went into control panel: Add or Remove Programs...) but for some reason it wasn't on the list of programs, even though a shortcut exists in the Windows Programs menu.
3) And/Or help me figure out how all this will work and the (one) correct .Net Passport I should use.
4) Figure out why: "Signing in to .Net Messenger Service failed because the service is not compatible with this version of the program."
I have Windows XP home edition, but I do not have Office, if this is the problem. I have no idea how to clear this mess!