.net passport and msn messenger

[simon duxon]

Last night I closed my .NET passport and then reopened a
new .NET passport in the same email address. Got the
confirmation email, verified the account and then logged
in normally to zone.msn.com, messenger etc. Today,
messenger won't work - get a password error although I
know I'm putting a password in correctly and keep getting
the error "we could not sign you in because there is a
problem with your .NET passport. Click OK to learn more
at the .NET Passport website. 0x81000303". When I click
OK I get "Microsoft NET passport was temporarily unable
to complete your request".

Do you have any suggestions??

 

[Jonathan Kay [MVP]]

Greetings Simon,

The error code you've provided indicates that your password is incorrect. You might simply
try resetting it here:
https://memberservices.passport.net/ppsecure/MSRV_ResetPW.srf

If you're still having problems, you may need to contact Passport Services to see if anything
is wrong on their end:
http://register.passport.net/contactus.srf
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
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